Incident Management Consultant I
- Location
- Belfast City District, Northern Ireland, United Kingdom
years of experience handling major incidents to resolution* Strong experience with ServiceNow and MS Office Tools (Word, Excel, Outlook, OneNote, CoPilot, Teams, etc)* Artificial Intelligence (AI) and automation experience* Experience communicating via large conference calls, phone & IM, retaining and relaying information* Track record of handling/… participating in major incident calls **Desirable Skills:** * Experience working within Incident Command System (ICS), Incident Investigations, Incident Management, Incident Reporting via ServiceNow and Power BI, Incident Resolution, Incident Response, Incident Response Operations, Incident Tracking Software, Intrusion Detection and Rapid Response* Reporting Skills using ServiceNow, Power BI **Supervisory Responsibilities*** This ...