Business Support Analyst III
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Maplecroft
We deliver dependable and scalable support services aligned to our clients' needs. Through a customer-focused approach and continuous improvement, we build long-term partnerships that increase client value. We make each interaction positive and valuable, setting the standard for support in our industry. The role of a Business Support Analyst II is to help … deliver contracted Business-As-Usual support services typically adhering to ITIL v4 framework of ITIL v4 framework of Service Operations, Service Transition and Continuous Service Improvement. A Business Support Analyst III is someone who has more than 2 years of experience in IT development and/or application support disciplines and provides an exemplary … support services to VSBS highly valued clients putting the client's needs at the forefront of everything VSBS does. Persons filling this role will generally be expected to have a strong grounding in a specific business area or product area, be able to confidently manage their own workload; have excellent customer service and communication skills and be confident More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: