place already We are looking for a CASD Architect with experience in the design and implementation of CA Service Desk and ConfigurationManagementDatabase (CMDB). Skills required; + Design and architecture experience + Scripting skills If you are interested in discussing this CASD Architect role further, please apply or more »
ServiceNow Consultant with CMDB & Discovery Experience - Permanent - London/Hybrid - up to £60k base & Benefits Our client is a leading provider of ServiceNow Consultancy Services and they are looking for a talented and experienced ServiceNow Consultant with hands on CMDB and Discovery experience to join their team. Responsibilities Work with more »
Manchester Area, United Kingdom Hybrid / WFH Options
Eutopia Solutions
Senior ConfigurationManagement Engineer (CMDB) – Manchester/Hybrid working Our client, a prestigious Professional Services is looking to engage a Senior ConfigurationManagement Engineer (CMDB) to work out of their Manchester offices. With offices Globally, and a workforce of in excess of 5,500, you would be joining a talented … and integrations related to configuration management. You will also contribute to the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data using system management integrations. You will advance the maturity of the CMDB platform and ConfigurationManagement as a service and will also support cross … skills and experience required: You will have a minimum of 3 years hands on relevant ConfigurationManagement experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you have ServiceNow experience but UCMDM, BCM Atrium and/or Microsoft Service Management experience more »
this will be a crucial role for the business as you will be responsible for the accuracy and Integrity of there ConfigurationManagementDatabase (CMDB). The successful candidate will take ownership of building relationships with various teams across the business to ensure the management and optimisation of the CMDB … several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services, and assets. Use Discovery to automatically discover and … insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Skills and Experience Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
Alton, England, United Kingdom Hybrid / WFH Options
In-Space Missions Limited
testing changes to service management software (JIRA) to meet new business requirements; Troubleshooting issues with service management software (JIRA); Administration of service CMDB (ConfigurationManagementDatabase) and assisting with the design of CMDB changes; Contributing to user documentation and producing training materials for customers and internal users of service software more »
Application, and Infrastructure groups in region. and promote change control processes to ensure compliance and protect service. asset management processes in region and improve CMDB accuracy. and control Standard Operating Procedure (SOP’s) for IT processes. and demonstrate an “Automation First” thinking. Deliver best fit use cases for automation. with more »
ServiceNow Proficient in ServiceNow architecture and development practices Expertise in JavaScript, JSON, APIs, SSO, and Azure Familiarity with core ServiceNow modules: ITSM, ITOM, CSM, CMDB, Change, Incident, Problem Management, HAM, and SAM Advanced skills in implementing ServiceNow solutions Strong analytical, problem-solving, and troubleshooting skills Required certifications: ServiceNow Certified System more »
IT Change & Asset Manager Central London (Hybrid/remote) £65,000 annually TRIA are working with a fascinating global private equity organisation that spans across 16 countries with over 14,000 employees and 100,000+ users. We are representing a more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configurationmanagementdatabase for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
in weekly Change Advisory Boards (CABs) Monitor open and pending tasks and drive progress of changes to completion Implement and maintain ConfigurationManagementDatabase (CMDB) as part of the ConfigurationManagement System (CMS) Support the operational management of all types of Change and Release requests Coordinate and prioritise Change Managementmore »
out in accordance with Telent Environmental, Health and Safety processes and policies Provide O&M with technical support on systems (Remedy/ECM/CMDB) relating to Planned Maintenance Ensure that NRTS Maintenance Schedule is updated and reflects the Maintenance Inspections and history Align Inspection Data to CMDB Inventory to more »
improving the IT Asset (ITAM) and ConfigurationManagement services, ensuring efficient creation, maintenance and management of the Asset and ConfigurationManagement Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Asset and Configuration Management. Enforce and enhance policies, processes and procedures … for Asset and Configuration Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records. Monitors … all configuration items (CIs) and their relationships to other CIs. Identification of ownership and accountability for management for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. more »
in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you more »
Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
Experience in managing implementation of Smart Centres, Smart lockers and Vending Machines Exposure to service now projects implementation – HAM Pro, BCM/IRM and CMDB Extensive experience in working with deskside support partner organisations on contract flow down terms, adhoc business requirements, PC refresh projects. Experience in managing service delivery more »
physical inventory audit of BCA and BCTO's DC assets and IT equipment. Improve methods (automation) for anticipating and updating capacity reports. Assist the CMDB team in obtaining physical data. Power data from UPSs, PDUs, and MDUs is regularly recorded. Keep an eye on the installation material stocks in the more »
service support teams to ensure any potential CI’s are correctly identified and managed through a quality release management deployment programme. Ensure that the CMDB is updated with release updates when a Change is implemented. Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of more »
practices. ESSENTIAL SKILLS - **ServiceNow** subject matter expert with 7+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ITSM], TNI [or CMDB], OMT, FSM, TSOM [or ITOM], GRC, SecOps). - Good knowledge of Products & Service Catalog – PSR hierarchy, Inventory and the common design patterns like Catalog-Driven more »
in Computer Science or closely related field Experienced in the implementation and operation of the ServiceNow platform Strong experience with ServiceNow development Knowldegeable in CMDB and ITSM Experience with 3rd party software integrations with ServiceNow Significant experience supporting infrastructures and projects Experienced in enterprise operations where teamwork, communication, process and more »
in case of laptop swaps. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility more »
chats/communications · Create Colocation of Inbound/Outbound Shipments and track Deliveries · Work with SCM/Planning to update and add equipment into CMDB - How to receive servers in Twinkle AMS · Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities · Ensure the ACL more »
changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the ConfigurationManagementDatabase (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to ensure accuracy. Develop continual service improvement roadmaps for Change & CMDB modules within the ITSM tool. Define … these metrics, and provide management information to support service reviews. Lead and coach a team, managing performance, talent development, and HR processes. Develop Change & CMDB documentation and processes to ensure accurate information and efficient operations. Manage risks related to Change & CMDB modules within the ITSM tool. Contribute to the IT more »
South East London, England, United Kingdom Hybrid / WFH Options
IQ ESM
ServiceNow Consultant with CMDB & Discovery Experience - Permanent - London/Hybrid - up to £60k base & Benefits Our client is a leading provider of ServiceNow Consultancy Services and they are looking for a talented and experienced ServiceNow Consultant with hands on CMDB and Discovery experience to join their team. Responsibilities Work with … clients to understand their business needs and develop ServiceNow solutions to meet those needs. Design, implement, and configure ServiceNow modules, including CMDB, Discovery, ITSM, ITOM, and Change Management. Perform data migrations and integrations with other systems. Develop and deliver training to users on how to use ServiceNow. Troubleshoot and resolve … Stay up-to-date on the latest ServiceNow features and best practices. Qualifications 3+ years of experience working with ServiceNow. Hands on Experience with CMDB and Discovery modules is essential. Experience with ITSM, ITOM, and Change Management modules is a plus. Experience with data migration and integration is a plus. more »
which have reach-back to the company network and would require migration. Identification of all individual devices at each site which will require migration. CMDBdatabase validation - Validating existing CMDBdatabase with the inventory per site and request for correct. Wall to Wall survey for Inventory discovery (as required) Site more »