Greater London, England, United Kingdom Hybrid / WFH Options
Wipro
other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural governance activities. Familiarity with industry trends more »
Manager function will ensure delivery of a single standardised Asset Management Practice including a single set of methods and procedures for a reliable inventory (CMDB) for all Global IT Assets ensuring its governed and managed efficiently and effectively. This is a hybrid role with up to 2 days a week more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you more »
Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and more »
a Service Asset and ConfigurationManagement Analyst, you will play a crucial role in ensuring the accuracy and integrity of our ConfigurationManagementDatabase (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall … ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map … future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for more »
service support teams to ensure any potential CI’s are correctly identified and managed through a quality release management deployment programme. Ensure that the CMDB is updated with release updates when a Change is implemented. Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of more »
in Computer Science or closely related field Experienced in the implementation and operation of the ServiceNow platform Strong experience with ServiceNow development Knowldegeable in CMDB and ITSM Experience with 3rd party software integrations with ServiceNow Significant experience supporting infrastructures and projects Experienced in enterprise operations where teamwork, communication, process and more »
in case of laptop swaps. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility more »
convening of CAB where appropriate or as a retrospective change request at a scheduled CAB meeting. Ensuring that ICT infrastructure ConfigurationManagement Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »
chats/communications · Create Colocation of Inbound/Outbound Shipments and track Deliveries · Work with SCM/Planning to update and add equipment into CMDB - How to receive servers in Twinkle AMS · Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities · Ensure the ACL more »
changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the ConfigurationManagementDatabase (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to ensure accuracy. Develop continual service improvement roadmaps for Change & CMDB modules within the ITSM tool. Define … these metrics, and provide management information to support service reviews. Lead and coach a team, managing performance, talent development, and HR processes. Develop Change & CMDB documentation and processes to ensure accurate information and efficient operations. Manage risks related to Change & CMDB modules within the ITSM tool. Contribute to the IT more »
which have reach-back to the company network and would require migration. Identification of all individual devices at each site which will require migration. CMDBdatabase validation - Validating existing CMDBdatabase with the inventory per site and request for correct. Wall to Wall survey for Inventory discovery (as required) Site more »
Crewe, England, United Kingdom Hybrid / WFH Options
The Adecco Group
application readiness). Coordinating/designing and integrating IT products to deliver an overall solution. Generation and maintenance of architectural documentation, use of ConfigurationManagementDatabase (where applicable) Experience working in highly technical/consulting environment, coordinating and developing technology solutions. Integration of new solutions into existing solution architectures. Working … application readiness). Coordinating/designing and integrating IT products to deliver an overall solution. Generation and maintenance of architectural documentation, use of ConfigurationManagementDatabase (where applicable) Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven more »
IT Support Team Leader - Manchester – On-site Job Title: IT Support Team Leader Office Location: Manchester City Centre Salary: £45,000 - £50,000 DOE Company profile My client is an enterprise-level company that is the market leader in there more »
thin client and locally-installed business applications where required • Work with IT to ensure local applications work and perform consistently on devices • Ensure the CMDB/Asset Database is kept up to date in relation to user allocation and that assets are retrieved when users leave the organisation Account Managementmore »
anomalies in Vale (and other ITSM platforms as required) working with the wider team to address. Update Dealer and Kyocera Databases Updating the configurationmanagementdatabase as agreed Liaising with field engineers (KSN) to provide support. Resolve technical queries for both contracted and warranty customers. Collaborate with all of the more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Experis
similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Eutopia Solutions Limited
Senior ConfigurationManagement Engineer (CMDB) Manchester/Hybrid working Our client, a prestigious Professional Services is looking to engage a Senior ConfigurationManagement Engineer (CMDB) to work out of their Manchester offices. With offices Globally, and a workforce of in excess of 5,500, you would be joining a talented … and integrations related to configuration management. You will also contribute to the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data using system management integrations. You will advance the maturity of the CMDB platform and ConfigurationManagement as a service and will also support cross … skills and experience required: You will have a minimum of 3 years hands on relevant ConfigurationManagement experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you are experienced with ServiceNow but UCMDM, BCM Atrium and/or Microsoft Service Managementmore »
etc. Identity Management service (SSO/LDAP) MID Server Set Up, connectivity check, ECC queue logs troubleshooting, MID selection algorithm. Service Mapping & Discovery integration (CMDB) Excellent Knowledge of integrating with internal and external applications and systems. Service Oriented architecture and web services integration (SOAP, WSDL, JAX-WS) Relational database expertise more »
Role: CMDB Discovery Analyst Job Type: Permanent Location: London Ready to utilize your knowledge of ServiceNow Fundamentals and ServiceNow Discovery Fundamentals? Are you looking for an exciting opportunity to grow your career with a dynamic global IT Company? Join us as an CMDB Discovery Analyst! Careers at TCS: It means … with some of the leading lights of the industry. Be part of an exciting team who challenge themselves every day. The Role As an CMDB Discovery Analysts , you will assist with ConfigurationManagementDatabase (CMDB) onboarding, update tickets and assist with CMDB discovery trouble shooting activities. Key Responsibilities modify, and … levels, group policy objects and the execution of SUDO Policies. Business Applications and their functionality in the ITIL model. communicate, and implement the ITIL CMDB Model. and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards. Your Profile Key Skills/Knowledge/Experience more »
that support requirements have been met. Ensured that services being handed over into operations have the necessary artefacts (KB articles, CI entries in the CMDB) produced to enable them to be supported and developed post transition to live/production environment. Worked with the IT Services operational teams to understand more »
trends (e.g.In memory application readiness). designing and integrating IT products to deliver an overall solution. and maintenance of architectural documentation, use of ConfigurationManagementDatabase (where applicable) working in highly technical/consulting environment, coordinating and developing technology solutions. of new solutions into existing solution architectures. Working to tight … e.g. In memory application readiness). designing and integrating IT products to deliver an overall solution. and maintenance of architectural documentation, use of ConfigurationManagementDatabase (where applicable) Responsibility: lead the development and introduction of new products, services or solutions required to support projects where existing solutions do not deliver more »