26 to 36 of 36 Remote/Hybrid CMDB Jobs

solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Develop and maintain AR System workflows, including: Active Links Filters Escalations Menu Objects Configure and develop applications using BMC Helix Innovation … designs, and operational procedures Skills & Experience: Strong experience administering and developing within BMC Helix ITSM. Extensive knowledge of: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Experience configuring enterprise service management processes. Experience integrating enterprise applications using: REST APIs SOAP Web Services JSON XML Knowledge ...

native capabilities over customization. Engineer trusted enterprise context for AI. Improve knowledge quality with service owners and implement permissions-aware retrieval grounded in catalog, CMDB, and service data. Evaluate and govern AI before release. Define evaluation scenarios and release criteria covering response accuracy, grounding, task completion, and unsafe actions. Test … Engine. Depth in self-service capabilities is more valuable than exposure to every module. Experience with ITSM, knowledge management, service catalog design, and CMDB data quality or service mapping. HRSD, ITAM, SPM, and ITOM experience is beneficial when relevant to the business use case. Experience exposing enterprise actions to external ...

Manager to take ownership of IT Asset Management (ITAM), Software Asset Management (SAM), hardware, software licensing, IT procurement, supplier management, vendor management, contracts and CMDB governance across a large technology estate. This is a broad role covering the full lifecycle of hardware, software, SaaS subscriptions, cloud services, Microsoft licensing, technology … compliance, renewals and optimisation Manage Microsoft and Microsoft 365 licensing Monitor SaaS subscriptions, cloud services and software utilisation Maintain accurate asset information within the CMDB Improve CMDB accuracy, asset data quality and governance Manage asset procurement, deployment, refresh, retirement and disposal Support hardware refresh programmes and lifecycle planning Manage ...

Point SD-WAN experience with Cisco Viptela, Meraki SD-WAN, Fortinet Secure SD-WAN, VMware VeloCloud, or comparable platforms. Experience with network discovery and CMDB tooling such as Device42, Lansweeper, ServiceNow Discovery, SolarWinds, or comparable platforms. Experience operating within a ServiceNow ITSM environment, including incident, change, problem, and CMDB workflows. ...

enterprise IT Operations strategy. Implementation & Delivery: leading implementation of SOMT solutions across large enterprise landscapes, monitoring tools (Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch), CMDB data sources. Technical Leadership: acting as Technical Authority for SOMT solutions and best practices, mentor developers, administrators + consultants on SOMT architecture and standards AIOps … design + implement AIOps-driven event correlation and noise reduction. Governance & Optimization: define SOMT governance, standards, and architectural guardrails. Technical Environment: ServiceNow, ITSM, SOMT, CMDB architecture, data modeling, ServiceNow scripting (JavaScript, Glide APIs), Network, server, storage, cloud, HLDs, LLDs + architecture diagrams. ...

enterprise IT Operations strategy. Implementation & Delivery: leading implementation of SOMT solutions across large enterprise landscapes, monitoring tools (Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch), CMDB data sources. Technical Leadership: acting as Technical Authority for SOMT solutions and best practices, mentor developers, administrators + consultants on SOMT architecture and standards AIOps … + implement AIOps-driven event correlation and noise reduction. Governance & Optimization: define SOMT governance, standards, and architectural guardrails. xehkeey Technical Environment: ServiceNow, ITSM, SOMT, CMDB architecture, data modeling, ServiceNow scripting (JavaScript, Glide APIs), Network, server, storage, cloud, HLDs, LLDs + architecture diagrams. ...

through to secure disposal Manage the full software licence pipeline, including purchasing, supplier engagement, goods receipting and licence entitlement tracking Maintain accurate asset registers, CMDB records, contract data and supplier documentation to ensure a reliable single source of truth Conduct regular audits and reconciliations across asset and licence data, identifying … years Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent ...

Accessing laptop BIOS settings and removing BIOS passwords using supplied credentials and documented procedures. Recording and updating device information within the Configuration Management Database (CMDB). Checking asset details, serial numbers and device records for accuracy. Supporting the preparation of laptops for recycling or onward processing. Scheduling and coordinating … equipment. Desirable Experience Laptop deployment, hardware refresh or device recovery projects. IT Asset Management (ITAM) or IT Asset Disposal (ITAD). Previous use of CMDB or IT inventory systems. Experience working with courier booking systems or IT equipment logistics. ECS Recruitment Group Ltd is acting as an Employment Business ...

working on the implementation of an approved ServiceNow CSDM 4 design . We're looking for hands-on technical specialists with strong ServiceNow development, CMDB and service modelling experience. Key Responsibilities Implement Business Services, Service Offerings, Technical Services and Technical Service Offerings in line with CSDM 4. Realign service relationships … support knowledge transfer and user training. Skills & Experience Strong hands-on ServiceNow development or technical consultancy experience. Proven experience with ServiceNow CSDM and CMDB implementations . Good understanding of Business Services, Technical Services and Service Offerings. Strong JavaScript scripting skills, including Business Rules and scripted ACLs. Experience configuring service relationships ...

working on the implementation of an approved ServiceNow CSDM 4 design . We're looking for hands-on technical specialists with strong ServiceNow development, CMDB and service modelling experience. Key Responsibilities Implement Business Services, Service Offerings, Technical Services and Technical Service Offerings in line with CSDM 4. Realign service relationships … support knowledge transfer and user training. Skills & Experience Strong hands-on ServiceNow development or technical consultancy experience. Proven experience with ServiceNow CSDM and CMDB implementations . Good understanding of Business Services, Technical Services and Service Offerings. Strong JavaScript scripting skills, including Business Rules and scripted ACLs. Experience configuring service relationships ...

primary contact for user communities and communicate releases and capabilities Maintain documentation, runbooks, and knowledge articles; develop trainings/workshops Own CMDB structure, governance, data relationships, and accuracy Develop and maintain ITSM dashboards and reports across Xurrent and Power BI Analyze ITSM data to identify trends, gaps, and improvements Ensure … simplifies technical topics Stakeholder engagement and training experience Team collaboration and accountability ITSM frameworks (ITIL, USM, ISO 20000) Core ITSM processes: Incident, Change, Problem, CMDB Xurrent and Power BI proficiency ...