Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
premises and in the cloud. The role is instrumental in providing timely and effective incident triage, platform operations, proactive maintenance and performance analysis and capacity management. Furthermore to enhance observability, supporting third party integrations and ensuring our development and automated testing pipelines run smoothly. This role is eligible for … decisions under pressure, resilience in challenging situations and adaptable to changing priorities. Main Responsibilities Triaging and resolving of critical incidents. Performing system performance analysis, capacity planning and monitoring checks. Supporting release management activities. Provisioning new platforms and creation of automated workflows. Coordinating of system changes and operations, including more »
group workloads to deliver business and technical requirements Deliver value for John Lewis Partnership by ensuring quality, efficiency and cost effectiveness from all infrastructure management contracts Manage suppliers and vendors to ensure the network services remain secure, stable, robust and performant by delivering and maintaining end to end Operational … with the business and technical strategy, producing business cases to deliver change and innovation, and translate architectural designs into operations. Ensure full life cycle management is planned, managed and delivered across the network infrastructure estate; with published and managed roadmaps, aligned to strategy Be the technical SME and authoritative … efficiencies across all commercial contracts in scope of your technologies, establishing value for the Partnership Manage utilisation against entitlement of commercial products, ensure robust CapacityManagement process and reporting are in place. You will also have key input into deriving efficiency in cost management and consumption, working more »
as an internal point of escalation for technical or functional queries Managing incidents, requests, problems and changes in accordance with ITIL processes Carrying out capacitymanagement, knowledge management and asset management in accordance with ITIL processes Planning and implementing changes in accordance with change management … leading technical teams Strong communication and interpersonal skills and the ability to liaise with individuals up to Senior Leadership level Service Delivery and Service Management experience, ideally in IT Experience of dealing with third-party vendors and support providers Effective stakeholder engagement skills Knowledge of Information Security best practices … investigation and the ability to resolve business critical issues Problem solving skills Ability to be self-supporting and proactive ITIL, Six Sigma or service management and improvement framework knowledge What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive salary more »
Salisbury, England, United Kingdom Hybrid / WFH Options
Undisclosed
through foundation KT. Establish and document (using existing documentation and interviews of staff), current monitoring and how this feed into an Event and Incident Management flow Establish and document (using existing documentation and interviews of staff), the Service Continuity Plan for Sharepoint or .Net estate Establish and document (using … tooling (and other repositories) to establish the Configuration Database situation (are CIs in place and relatable)? Establish what action is needed. Review the existing capacitymanagement processes and establish (as part of the Continuous Improvement Plan – improvements in measurement and automation) Establish and document licensing position and how more »
roadmap based on product strategies. Experience in mentoring and growing engineers at all levels. Experience working with private and public clouds (AWS, GCP) and capacitymanagement principles. Prior experience in migrating systems from a monolith architecture to microservices based systems is preferred. Have prior experience leading software evaluation more »
and scripting using PowerShell • Complete technical documentation • Deliver quality work in agile team environment • Research and provide feedback on new AWS services and solutions • Capacitymanagement/Scalability Person specification Previous experience in a similar role Strong analytical and communication skills, personable, critical thinker, attention to detail and more »
Bristol office 3 days a week and 2 days from home. The role: As PMO Lead you will be responsible for Program governance and management to ensure the program stays within agreed budgets and timelines whilst delivering the desired benefits. You will work closely with the Senior Enterprise PMO … Lead and Program Sponsor. Some responsibilities include: Demand management, resource planning and capacity management. Ensure the quality of the program standards is in line with new PMO strategy. Programme dashboard and reporting tools management Regular reviews and audits of the program. Track and monitor program and project … decisions, and lessons learned Your skills: Proven experience managing a portfolio of projects across a business function. Project governance experience AGILE and Waterfall knowledge Capacity and resourcing planning Knowledge of PM tooling Risk management Excellent stakeholder engagement and communication skills The salary and benefits: This is a more »
protect WTW and our customers. The Role: Responsible for configuration and design guidelines of the network security estate Provide technical support to Audit & Compliance, CapacityManagement, Lifecycle Management, Vulnerability Management and Risk Management Functions. Provide technical leadership during major incidents and drive to quick resolutions. … science, engineering, information technology strongly preferred, or relevant industry experience in related field. Extensive and strong experience in IT or Telecoms industry. Network Security management experience. Firewall, Proxy, Prisma Access, Cisco ISE. Meraki experience would be advantageous. Ability to present and explain technical information in a way that establishes more »
with Takeda's Hybrid and Remote Work policy based in our Bannockburn, IL location (HQ). OBJECTIVES/PURPOSE As the Head, Workforce and Capacity Optimization, you will play a pivotal role in driving the strategic development and execution of initiatives that enhance our company's operational efficiency. You … will develop and implement strategies, processes, tools, and technologies that enable plasma volume growth and cost improvements through optimized collection capacity and workforce management. Your leadership will be crucial in the success of our workforce optimization program, encompassing direct labor budgeting and forecasting, workforce planning, scheduling, reporting, and analytics. … the broader Plasma-Derived Therapies (PDT) business unit. ACCOUNTABILITIES Strategic Leadership Drive plasma volume growth and cost improvements through the strategic optimization of collection capacity and workforce management. Align workforce optimization initiatives with the company's overall business objectives. Strong ability to translate ideas into business strategies. Ability to more »
Successful delivery of the data warehouse for the Trust's clinical and non-clinical systems. Adhere to and participate in the Trusts IT change management process. To provide technical support as required to the Information Department teams. Build a high achieving team that can deliver data excellence to support … senior external colleagues. Deputise for the Head of Information and Performance when required. Derive, and ensure delivery of, an overall strategy of master data management that supports data exploitation for analysis, including linking/matching across diverse datasets. Establish a strategy and processes for specialised data handling for example … fullest. Job description Job responsibilities For full details of the role, please read the Job Description and Person Specification. Summary points below. Platform Environment Management Provision and maintain on premise servers and SQL servers where required Manage Azure data environment including system health monitoring. Manage cloud service fees and more »
Sutton, Greater London, United Kingdom Hybrid / WFH Options
Spencer Rose
network security and uptime, adhering to industry best practices. Develop and maintain network documentation, including architecture diagrams, policies, and procedures. Participate in network planning, capacitymanagement, and optimization efforts. Coordinate network upgrades, patching, and system improvements. Experience/Skills required: Proven experience in managing and leading a network more »
Redditch, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Telxl Limited
partners and customers. Though this role is not hands-on , you will need to be able to have relatable experience in networking/infrastructure management to effectively manage the technical operations team , provide informed guidance and reduce single point dependencies . As a Technical Operations Manager, you will; Lead … the day-to-day management and continuous improvement of the Technical Operations team. Play a pivotal role in driving operational efficiencies, cost optimisation and best practices to lower the cost to serve. E nsur e our infrastructure remains robust, secure, and scalable mitigating inefficiencies and minimis ing customer impacting … inciden ts. Be responsible for incident management and through collaboration with other stakeholders, identify root causes and resolutions. Oversee capacitymanagement for infrastructure, systems and services. Actively contribute to improvements of the technical strategy and architecture. You will b e a solution-driven individual, who has substantial more »
a week, home based the rest. Great opportunity to join our team as our Infrastructure Technical Support Manager to be responsible for the technical management of our 3rd party technical infrastructure engineers. What You'll Be Doing: '-Ensuring incidents and requests assigned to Level 2 and Level 3 teams … delivery teams and external suppliers'-Ownership of call response and resolution'-Responsible for managing the availability of the services'-Working closely with the Service Management & Lifecycle teams to provide support for customer issues, major incidents, escalations and service improvement activities. What we're looking for: '-Experience leading technical teams … UNIX & on-prem cloud) in a service provider organisation.'-Experience of building excellent working relationships with Board Level Executives (SMT) and Directors/Senior Management (customer and internal).'-Proven track record of managing an infrastructure related ICT service'-Experience in supporting/managing technologies such as: Windows Server more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Akkodis
to ensure the successful delivery of projects to schedule, budget, and quality in line with the agreed project standards. You will ensure successful stakeholder management and engagement through effective communication and project reporting. In addition, you will provide coaching and mentoring support where required and assist in the on … going reviews of the Project Management Methodology and processes. Key Responsibilities Lead projects through the appropriate project lifecycle Manage project teams to ensure effective delivery, setting clear personal objectives and deliverables for each team member. Work with individual teams to ensure they input at an appropriate time to the … the project. Lead project governance sessions for allocated projects. Be involved in periodic reviews of the IT Portfolio framework. Input into the demand and capacitymanagement lifecycle. ensuring all enhancements and projects including pipeline demand are allocated resources on the resource schedule. Input to Project Management and more »
data models and architectures, with a strong focus on lakehouse and medallion architectures to enable efficient and structured data analysis. Efficient Data Storage & Lifecycle Management: Implement and manage data storage solutions that ensure efficient use of resources, incorporating data lifecycle management strategies to optimise storage costs, archive unused … understanding of the ethics of gathering and working with data Critical competencies – Technical Fit Extensive experience with Power BI, with understanding of workspace administration, capacitymanagement, and licensing Strong knowledge of SQL and data warehouse and lakehouse design methodologies (i.e. STAR schema approach and medallion architecture); and experience more »
but not limited to, as business requirements evolve/change): Server architecture Virtualisation technologies Datacentre operations Cloud operations Domain directory services Data storage and management Device management Information security management and cyber security Database administration services Network operations (wired/wireless/mobile) Business continuity management … tasks according to process and checklists monitor infrastructure and applications services alert and take appropriate action Skills needed for this role Asset and configuration management Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas Verify the location and state of assets, supporting the … full IT Asset Management lifecycle (from request through to retirement) Availability and capacitymanagement Manage service components to ensure they meet business needs and performance targets Change management Implement complex changes based on requests for changeApply change control procedures Coding and scripting Show an awareness of more »
one or more of the following technical domains: Cloud/Hybrid security Infrastructure and data centre security Network security Application security Identity and access management Vulnerability Management Experience of influencing and negotiating technical outcomes with third parties, including conflict resolution due to changing priorities. - Stakeholder Management. Recent UK … partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacitymanagement and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the … month technical and budget roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Candidates should demonstrate: Must have at least 5 years of experience working in Cyber Security within a technical field. Must more »
and Service Desk Manager required to work on an initial 3-month contract implementing short to medium term delivery strategy, process optimisation and capability management for a Service Desk team, as our client kick off a large business model transformation. The successful candidate will be responsible for managing a … efficiency in processes to positively impact employee relations. Our client are looking for someone with solid experience of ITIL including incident, problem, change and capacity management. They need someone who can collaborate and communicate with other members of senior management to ensure alignment to business objectives and discuss more »
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
you will be responsible for administering Microsoft Exchange, Skype for Business, and Blackberry Enterprise Server. You will also be working on incident and problem management, security and compliance, and capacitymanagement reporting. Key Responsibilities: * Administer Microsoft Exchange, Skype for Business, and Blackberry Enterprise Server * Troubleshoot and resolve more »
through foundation KT. Establish and document (using existing documentation and interviews of staff), current monitoring and how this feed into an Event and Incident Management flow Establish and document (using existing documentation and interviews of staff), the Service Continuity Plan for Sharepoint or .Net estate Establish and document (using … tooling (and other repositories) to establish the Configuration Database situation (are CIs in place and relatable)? Establish what action is needed. Review the existing capacitymanagement processes and establish (as part of the Continuous Improvement Plan - improvements in measurement and automation) Establish and document licensing position and how more »
through foundation KT. * Establish and document (using existing documentation and interviews of staff), current monitoring and how this feed into an Event and Incident Management flow * Establish and document (using existing documentation and interviews of staff), the Service Continuity Plan for .Net estate * Establish and document (using existing documentation … tooling (and other repositories) to establish the Configuration Database situation (are CIs in place and relatable)? Establish what action is needed. * Review the existing capacitymanagement processes and establish (as part of the Continuous Improvement Plan - improvements in measurement and automation) * Establish and document licensing position and how more »
through foundation KT. * Establish and document (using existing documentation and interviews of staff), current monitoring and how this feed into an Event and Incident Management flow * Establish and document (using existing documentation and interviews of staff), the Service Continuity Plan for SharePoint or .Net estate * Establish and document (using … tooling (and other repositories) to establish the Configuration Database situation (are CIs in place and relatable)? Establish what action is needed. * Review the existing capacitymanagement processes and establish (as part of the Continuous Improvement Plan - improvements in measurement and automation) * Establish and document licensing position and how more »
the highest operational and security standards. Requirements: You will be able to demonstrate knowledge of complex data centre architectures at scale including operational telemetry, capacitymanagement, executing maintenance and upgrades and monitoring operational performance. You take pride in building physical infrastructure to a clear, maintainable standard. You have more »
A brilliant new opportunity for a Enterprise Service Manager to join a Investment Banking business as they are building out a new Enterprise Service management function in their central London city office Role details Focus: Enterprise Service Management This is a permanent role Salary … plus bonus and pension Focus: delivering standards, governance and process for Enterprise Business Service Management As part of the Business Service Management Group, the Business Services Lead will support the Head of Business Service Management with the day-to-day management of the team and the … implementation and execution of deliverables and outcomes which support the Business Service Owners to manage the firm's e2e Business Services. The Business Service Management Lead will specifically drive the creation and maintenance of key governance, standards and MI including the establishment of the firm's Service Catalogue, which more »
A brilliant new opportunity for a Enterprise Service Manager to join a Investment Banking business as they are building out a new Enterprise Service management function in their central London city office Role details Focus: Enterprise Service Management This is a permanent role Salary … plus bonus and pension Focus: delivering standards, governance and process for Enterprise Business Service Management As part of the Business Service Management Group, the Business Services Lead will support the Head of Business Service Management with the day-to-day management of the team and the … implementation and execution of deliverables and outcomes which support the Business Service Owners to manage the firm's e2e Business Services. The Business Service Management Lead will specifically drive the creation and maintenance of key governance, standards and MI including the establishment of the firm's Service Catalogue, which more »