knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related activities. Support colleagues with their cases and/or testing. Actively learn about GIS … in providing customer support/service to clients. Experience in the industrial inkjet printing market. Experience with software systems used for customer support and casemanagement such as Salesforce or equivalent software platforms Ability to build strong relationships with customers and internal colleagues. Proficient in using Windows PCs more »
to contractual quality standards. This role is a complex and challenging one, as it involves high volume quick turnaround, transactions, policy and system knowledge, casemanagement and call handling. Key Responsibilities: · Support the HR Direct telephone function through responding to calls received from employees and 3rd parties. · As … through maximising performance and providing excellent customer service. · Support internal or strategic projects and “ad-hoc” tasks. · Provide administrative services in respect of Senior Management Function activity including annual fit and proper checks in accordance with contractual agreements. Your Profile: Key skills/knowledge/experience: · Knowledge of MS more »
and treatments either as stand-alone therapy or part of a more comprehensive package of vocational rehabilitation care, supported by our experienced and dedicated casemanagement and administration team. Main duties of the job Our nationwide emotional wellbeing team is seeking a Cognitive Behavioural Therapist (CBT). As … and treatments either as stand-alone therapy or part of a more comprehensive package of vocational rehabilitation care, supported by our experienced and dedicated casemanagement and administration team. What are we looking for from you to join us as a Therapist: Accredited to BABCP (provisional accreditation with more »
safeguarding issues, complex family dynamics, conflict and problematic situations (Under supervision for Level 1 Social Workers). To provide written reports for court proceedings, case conferences and other arenas. To work with highly complex risk of all types, especially where there are capacity/best interest issues (under supervision … effectiveness within the self-directed support framework. To be able to demonstrate good keyboard skills with a view to using various computerised and electronic casemanagement systems. An ability to develop and change in light of the changing health and social care policy environment. Able to provide direct … support. Ability to liaise effectively within the Department and other agencies and voluntary organisations. Ability to plan, manage and prioritise workloads, demonstrating good time management skills. To be able to adopt a learning attitude and have the ability to adapt to change. Able to work effectively as a member more »
