Manchester, North West, United Kingdom Hybrid / WFH Options
Guidant Global
training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of case handling duties, ensuring excellent service. As a Team Leader you pay a crucial role in training, onboarding, and recruitment of team members, supporting the … focussed approach, dedicated to understanding the needs of customers and clients. Evidence of commitment to exceptional service and building positive relationships A background in casemanagement leadership and the ability to work in a confidential manner with sensitive data would be desirable. Guidant Global (BH4SF) is acting as more »
community. What you will be doing The Senior Administrator is responsible for providing a comprehensive business administration service to support the senior substance misuse management across Medway Community Service. The role will be responsible for contributing and monitoring the targets set by Forward, supporting managers with administrative tasks, recording … and the correct attendees are invited. Liaison, where appropriate, with relevant prison departments, including clinical partners. To support with Reception Duties when required. Line management of administrators To work with a variety of systems, including but limited to; Microsoft Excel, Word, Outlook, ILLY CaseManagement System, CJSM more »
customers.Create new knowledge articles on topics where articles do not currently exist.Monitor support cases against SLAs, ensuring GIS meets its service commitments.Provide customer and management reports to support Key Account Managers in their customer-related activities.Support colleagues with their cases and/or testing.Actively learn about GIS products and … Previous experience in providing customer support/service to clients.Experience in the industrial inkjet printing market.Experience with software systems used for customer support and casemanagement such as Salesforce or equivalent software platformsAbility to build strong relationships with customers and internal colleagues.Proficient in using Windows PCs, with the more »
to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the casemanagement system. Where senior colleagues delegate tasks to you, carry out, record and report them accordingly. Preparation of end user equipment primarily desktops more »
Crawley, England, United Kingdom Hybrid / WFH Options
Better Days Recruitment
Online) Microsoft Teams (set up and troubleshooting) Strong experience of MS Windows 10/11 Any knowledge or experience of working with I-manage casemanagement system is highly desirable Aderant Handshake (Sharepoint based Intranet) Experience of Active Directory The ability to learn new systems Fast learner and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Erin Associates
developing an exciting new application that will drive digital transformation. As a Power Platform Engineer, you will support the delivery of an internal business casemanagement solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will more »
Remote, Munstone, Herefordshire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
CareFirst. Experience with C#, SQL, JavaScript or Python Proven track record in designing and implementing social care forms, workflows, and finance procedures within a casemanagement/finance solution. Strong proficiency in system documentation interpretation and creation. In-depth understanding of social care procedures and terminology. Familiarity with more »
Employment Type: Permanent
Salary: £35000 - £45000/annum Up to £45,000 per annum
Birmingham and Solihull Mental Health NHS Foundation Trust
South (Northfield) localities. What we offer at BHM: o A CPD program provided by BABCP accredited trainers who are expert in their field.o Weekly casemanagement supervisiono Fortnightly group clinical skills supervisiono Regular team meetingso Monthly step 2 meetingso Away Dayso Champion roles in LGBTQ, BAME, perinatal, older … newly qualified staff. Great working relationships We foster excellent working relationships with our colleagues across the service at step 2, step 3 and the management team. There is never a short supply of support here at BHM, whether you're in base or working from home there will always more »
to contractual quality standards. This role is a complex and challenging one, as it involves high volume quick turnaround, transactions, policy and system knowledge, casemanagement and call handling. Key Responsibilities: · Support the HR Direct telephone function through responding to calls received from employees and 3rd parties. · As … through maximising performance and providing excellent customer service. · Support internal or strategic projects and “ad-hoc” tasks. · Provide administrative services in respect of Senior Management Function activity including annual fit and proper checks in accordance with contractual agreements. Your Profile: Key skills/knowledge/experience: · Knowledge of MS more »
City of London, London, United Kingdom Hybrid / WFH Options
Morris Legal
CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based casemanagement and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »
issues through portfolio monitoring and (2) engaging consultants to undertake assessments if reports and complaints will be managed independently by the office. Throughout the casemanagement process, this role requires continuous liaison with internal and external stakeholders to ensure timely responses and actions and oversee the implementation of more »
and occasionally marketing events Liaise and work with agents on asset realisation Work in a timely manner and adhere to deadlines Maintain and update casemanagement system Requirements needed 2 years + experience of Corporate Insolvency Personal Insolvency experience desirable but not essential Experience of handling both CVL more »
manage multiple tasks at once will be key. To work with a variety of systems, including but limited to; Microsoft Excel, Word, Outlook, ILLY CaseManagement System, CJSM and SharePoint. To be responsible for answering the general office telephone and dealing with enquiries as appropriate. Using own initiative more »
Administration - ensure the efficient execution of daily practice operations to ensure the smooth, efficient, and compliant running of the practice as a whole. Managing CaseManagement software and supporting systems to ensure client records and paperwork are kept up to date. HR Duties- be the first point of more »
Leeds, England, United Kingdom Hybrid / WFH Options
Nimble Approach
role, supporting more junior members of the team.You are experienced in creating and managing test plans and reporting back to senior stakeholders.Experienced in test casemanagement tooling e.g. TestRail, X-Ray.You have the ability to select appropriate testing approaches, including manual and automated testing.What we offer:Private healthcare more »
Leeds, England, United Kingdom Hybrid / WFH Options
Nimble Approach
more junior members of the team. You are experienced in creating and managing test plans and reporting back to senior stakeholders. Experienced in test casemanagement tooling e.g. TestRail, X-Ray. You have the ability to select appropriate testing approaches, including manual and automated testing. What we offer more »
schedule for all Current Safety Cases (CSC) and COMAH Safety Reports (CSR) ensuring compliance with relevant statutory provisions. Maintain the SEMS document for Safety Case Management. Facilitate and coordinate the 5-yearly CSC and CSR Thorough Review Programme, ensuring key stakeholders are engaged at the earliest opportunity. Organise and …/CSR remains accurate at all times and these key documents are continuously improved to ensure accurate and relevant content. Coordinate the Asset Integrity Management (AIMS) Performance Standard Review Process. Attend the weekly MOC meeting. Ensure all MOCs that require a non-material CSR/CSC update are captured … require material change assessment are added to the submission plan. Work closely with the Lead Safety Engineer (or other nominated person) to ensure hazard management information (including bowties and QRA data) remains valid. In particular, keeping abreast of changes in data-sources that are used in the QRA for more »
Value, Order to Cash and Request to Resolve. Alongside implementation of other systems including Salesforce and NetSuite, they are implementing ServiceNow for Contract and Case management. As the Change Manager for this project, you'll need to have excellent stakeholder management, communication, and organisational skills, as well as … the entire organisation, to ensure successful implementation, employee engagement and adoption. Develop the change methodology and approach Establish the critical success factors Develop the case for change Develop the senior leadership plan Conduct the change impact assessment Conduct the stakeholder assessment and develop the plan Develop the change and … a training strategy, training plan and training materials Assess business readiness What You Will Have Implementation experience preferred but not mandatory Knowledge of change management methodologies, tools, and techniques, and a track record of successfully leading and implementing change initiatives of working in large scale transformation programmes Big more »
using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud … and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes for changes more »