for an experienced Proclaim Developer who is looking for a new challenge to play a key role in designing, developing and maintaining the proclaim casemanagement system. You will work closely with the internal teams to understand business requirements, customise workflows and ensure effective implementation of new flows …/case types. Key Responsibilities: Create sophisticated workflows from both extensive and minimal specifications - ensure these workflows are efficient, user-friendly, and meet business requirements. Confident in identifying and collaborating with third parties for issue resolution. Deep understanding of best practices in Proclaim, including when and where to create … including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI reports to track key milestones within the various case types. Competencies: Strong communication skills, capable of seeking help from team members, sharing concerns, and managing expectations. Strong attention to detail Adaptability and the more »
analytics in their planning and decision making. In this role, close collaboration and coordination with headquarter stakeholders as well as with regional and country management across all lines of business is part of the daily routine. The Manager Global Performance & Analytics supports and co-leads projects involving 3rd party … companies, to further develop the Swissport performance landscape and create transparency to the executive management and provides training/workshops on various tools to managers and staff to enable a self-servicing environment to get insights from data and analytics for their planning and decision making. Job Responsibilities: Data … handbook · Drive standardization, strengthen a KPI driven culture and support cost efficiencies across the organization · Generate reports of findings and present these to top management Performance Management: · Establish intuitive reporting methodologies, perform ad-hoc analyses as required to support strategy and analyze performance for the top management. Serves more »
Contract CaseManagement Developer (P4W) Our Legal sector client are currently embarking on an exciting project to upgrade their P4W system, and we're seeking a talented Contract CaseManagement Developer to join them on this journey. As a Contract CaseManagement Developer (P4W … our project team to analyse requirements and design solutions that align with business objectives. Develop and customise P4W workflows, templates, and integrations to optimise casemanagement processes. Troubleshoot issues and provide timely resolutions to ensure smooth system operation. Conduct thorough testing and quality assurance to validate the functionality … and performance of P4W enhancements. Provide training and support to end-users to maximise system utilisation and efficiency. Requirements: Proven experience as a CaseManagement Developer with a focus on P4W. Strong proficiency in P4W development tools and technologies. Hands-on experience in customizing P4W workflows, templates, and more »
and Business Change team. This Business Analyst Team Lead/Manager role will be a key position leading a small team of BAs, providing management, mentorship and coaching as well as operational work flow responsibility to the team. You will work predominantly on internally-facing Business Change and IT … projects, often updating legacy Document Management (DMS) systems, implementing new CaseManagement IT Systems and improving ways of working. If you are a Lead/Manager Business Analyst with some of the following skills/experience, this role could be for you: Experience mentoring, managing and coaching more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
EVEREC
keen eye for detail, a passion for contemporary classics and iconic vehicles combined with exceptional analytical abilities, a strong grasp of product and project management principles, and a proven track record of success in product management. Product Specialist (Commercial/Engineering) Oxfordshire £35k to £55k (Negotiable) Hybrid WFH Key … Skills & Experience: Relevant qualifications in automotive-related disciplines (engineering, design, product development, marketing, etc.). Proven experience in manufacturing or the automotive industry; product management knowledge is a plus. Exceptional analytical skills to interpret complex data and provide clear recommendations. Keen attention to detail applied across all aspects of … multi-disciplinary packages of work. Strategic mindset with the ability to drive business growth through creative thinking. Proficiency with common software packages for project management and data processing/presentation. Understanding of agile, scrum, and lean management techniques is advantageous Key Responsibilities: New Product Analysis: Gather market and more »
is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim casemanagement system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business … training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked more »
company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »
B1, Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »
M1, Manchester, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »
Head of Client Services Daily interaction with technical tools to ensure client records are kept up to date. Building an in-depth knowledge ofproprietary casemanagement system Liaising with clients, custodians, and other third parties. Running client reports including preliminary data checks, distribution, and filing. Excellent working knowledge more »
Employment Type: Permanent, Part Time, Work From Home
City of London, London, United Kingdom Hybrid / WFH Options
Morris Legal
CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based casemanagement and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »
take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous … improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction … best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and casemanagement support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Accenture (Uk) Limited
levels align with operational demands, contributing to overall efficiency and cost-effectiveness. Responsibilities Triaging Assigning a priority/complexity categorization to each task/case based on a criteria which will contain but not limited to : Age, Area, Customer Profile, Number of inbound contacts Work Allocation Maintaining a view … of the overall portfolio and allocation of work Task ManagementManagement of tasks, considering availability and productivity of resources. Forecast task closure rate based on historical data Intraday Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy … while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »
data/application/cyber security and DR. Appreciation of Enterprise Architecture. Exceptional communication skills for both technical and non-technical audiences. Knowledge of casemanagement software and legal specific applications is also beneficial (Peppermint CX365, iManage, 3E, and Intapp). Benefits Include: 28 days holiday (+ birthday more »
Employment Type: Permanent
Salary: £80000/annum + Full Benefits on Application
Manchester, North West, United Kingdom Hybrid / WFH Options
Simpson Millar
RTA matters (including assisting with complex and or high value matters) on behalf of clients as directed and in accordance with the Firms file management and supervisory policy. Ensure that a focussed and detailed approach is taken to conducting claims in accordance with the current operational plans for the … to instructions being accepted by the Fee Earner on behalf of the Firm. All work will be carried out in accordance with your own case plan agreed with your supervisor. Whilst working on the files it is essential that the client is updated in respect of progress and the … costs implications of their case on a regular basis (at least monthly). Files must be conducted with appropriate speed whilst achieving the best possible results for the client. You are expected to maximize the Firms costs whilst conducting files. The Fee Earner will be set challenging targets in more »
DOE Coventry/Warwickshire - Permanent Digital Forensics/Digital Investigation/ISO 17025/9001/27001/ACPO/FSR Role Responsibilities: Casemanagement and forensic analysis of computer and mobile devices Securing and preservation of digital evidence Procedure and documentation development Contribute to achieving and maintaining more »
about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring … and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in casemanagement, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components … how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a more »
Ashford, Kent, South East, United Kingdom Hybrid / WFH Options
Victim Support
IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our CaseManagement System. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing more »
in people related activities. Provide guidance on complex employment relations issues, guiding both managers and employees through the intricacies of HR processes. responsible for casemanagement including investigation, disciplinaries and grievances. referrals to Occupational Health and work with managers to ensure all reasonable adjustments are put in place. … is undertaken to keep up to date with latest legislative changes. Plan and prioritise a demanding workload in a fast-paced environment, including multi-casemanagement and project work. Aid with long term absence casemanagement to ensure a timely return to work where appropriate. Liaise … and build strong relationships with the management teams across departments Please note the above list is not exhaustive and additional responsibilities may include: Reviewing and updating HR policies in line with current legislation. Communicating policies pertaining to HR, Compensation and benefits in conjunction with the wider HR team. Supporting more »
by distinguished analyst firms including Gartner, Forrester, Frost and Sullivan, and IDC. It has been positioned in the Magic Quadrants for Intelligent Business Process Management (iBPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and BPM-Platform-Based CaseManagement frameworks. Newgen is certified for more »
conduct forensic examinations of digital devices (e.g. computers, mobile phones) in order to acquire and process evidential data and produce factual reports. Key Responsibilities Casemanagement and forensic analysis of computer and mobile devices. Securing and preservation of digital evidence. Procedure and documentation development. Contribute to achieving and … Practice and Conduct. Accurate and precise. A full and clean UK driving license. Unimpeachable integrity The Person Holds self-accountable for making decisions Time management skills regarding case load, with the ability to work to deadlines. Customer focused. Works well in a team. Builds and maintains effective relationships more »
Ability to work independently as well as part of a team. Desirable Knowledge & Understanding Knowledge of Devon-wide mental health provision. Experience of using case-management databases. Understanding of the importance of data collection for monitoring outcomes and meeting funding requirements. Skills & Attributes Ability to set up and more »
to join an established team of highly specialised AHPs? Are you passionate about developing your skills in the areas of acute rehabilitation and complex casemanagement? We have an exciting opportunity for a static Band 6 Occupational Therapist who will work within our diverse, enthusiastic, and motivated Medicine … skills to meet the demand of the caseload. Undertake the assessment and treatment of complex patients rehabilitation and complex discharge planning. Develop leadership and management skills, to be able to supervise and support other members of the team. Engage in training and developmental opportunities for yourself, and the delivery … medicine patient caseload can provide. The ability to treat patients with care, compassion and dignity is imperative, as well as excellent prioritisation and time management skills. You will need the ability to adapt to a fast paced, ever-changing environment. The successful candidate will be supported by a robust more »
or Business, MBA preferred Proven history achieving and exceeding quotas. Knowledge of enterprise-wide specific solutions within a vertical market(Insurance domain) ( BPM , ECM , CaseManagement, low-code, hyper-automation). Strong financial/business acumen. Must be able to “speak the language” of target market decision makers. more »
Birmingham and Solihull Mental Health NHS Foundation Trust
South (Northfield) localities. What we offer at BHM: o A CPD program provided by BABCP accredited trainers who are expert in their field.o Weekly casemanagement supervisiono Fortnightly group clinical skills supervisiono Regular team meetingso Monthly step 2 meetingso Away Dayso Champion roles in LGBTQ, BAME, perinatal, older … newly qualified staff. Great working relationships We foster excellent working relationships with our colleagues across the service at step 2, step 3 and the management team. There is never a short supply of support here at BHM, whether you're in base or working from home there will always more »