4 Case Management Jobs in Scotland with Remote Work Options

policies and processes on complex, sensitive and high-risk cases. Use adept judgement to identify risk areas during conversations with managers/review of case management data and MI and take immediate remedial action where required. Be clear with managers what is within their scope to decide. Stretch … from an employee and business perspective. Provide feedback to managers to help build their knowledge and skills. Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence – in terms of documentation, delivery, timescales … etc. Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk. Make judgements and advise managers where Occupational Health (OH) input is required and raise to OH. Identify common more »

policies and processes on complex, sensitive and high-risk cases. Use adept judgement to identify risk areas during conversations with managers/review of case management data and MI and take immediate remedial action where required. Be clear with managers what is within their scope to decide. Stretch … from an employee and business perspective. Provide feedback to managers to help build their knowledge and skills. Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence – in terms of documentation, delivery, timescales … etc. Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk. Make judgements and advise managers where Occupational Health (OH) input is required and raise to OH. Identify common more »

of responding to Data Subject Requests, particularly Subject Access Requests. Knowledge of working with Microsoft packages such as Excel, Word, Teams. Knowledge of inbox management, case management and triage of work Should this position be of interest please submit your CV and I will be in contact more »

service. Write clear documentation for a range of audiences, including customers and colleagues, with different levels of technical skills and knowledge. Desirable: Knowledge of case management systems. Knowledge of complaints or HR processes. Experience in gathering and documenting customer requirements, for reporting. in facilitating workshops with key stakeholders more »