Cloud Engineer (Managed Services)
- Hiring Organisation
- Vaco LLC
- Location
- Addison, Texas, United States
- Employment Type
- Permanent
- Salary
- USD Annual
Management - Responding to Incidents/Service Requests/Alerts/Escalations Triage/Troubleshooting/Service Restoration/Resolution Follow-Through Operational Tasks/Change Execution - Executing Standard Changes/Recurring Tasks Provisioning/Deprovisioning/Access Changes/Maintenance/Backup Validation/Patching/Platform Hygiene Cloud …/Storage/Networking/Identity/Security/Governance within Major Cloud Platforms ITSM Process Adherence - Following ITSM Practices (Incident/Request/Change/Escalation/Documentation/Customer Communication) in Alignment with Service Expectations Customer Engagement - Professionally Participating in Customer Meetings/Status Calls/Service ...