Chesterfield, Derbyshire, United Kingdom, Wingerworth Hybrid / WFH Options
Vermelo RPO
Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement, exceptional attention to detail and a high standard of written and verbal communication skills. … based from either of our offices in Peterborough, Chesterfield or Tunbridge Wells. Key Accountabilities and Responsibilities: Implement and maintain Service Operations processes incl. incident management, problem management, changemanagement, asset management, request management and the service desk. Identify and implement improvements to processes with … in service operations. Management of 3rd Party Suppliers which support service delivery. Foster and maintain a culture of continuous improvement to ensure the services continue to meet business needs. Set Service Levels & KPIs producing regular reports measuring performance. Manage and mitigate operational risks plus compliance with security/regulatory more »
full benefits package. Shift based (panama shift) days and nights. Responsibilities; Identify operational issues Continuously analysing and improving the process Troubleshooting/Maintenance Incident Management Problem ManagementChangeManagement Identify priorities by assessing objectives Investigating complaints and suggestions Increase efficiency Develops operational solutions by defining, studying … estimating, and screening alternative solutions Continuous Improvement Process Monitoring technical availability Improving operational quality results Supervision of implementing changes ChangeManagement Contributing information and opinion to unit design and modification teams Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends … and developments Qualifications/Experience; IT based qualification and 3-5 years experience in IT An understanding of warehouse operations and supply chain management Technical knowledge of Linux and Windows operating systems SQL Database knowledge Desirable; 1+ years experience in software application support and incident investigation 3-5 years more »
you will be working closely with customers and internal teams to address technical issues, optimising processes and maintaining high standards of performance. From incident management to change coordination, your expertise will be pivotal in enhancing stability, efficiency, and customer satisfaction. So what will your day to day look … like? Identifying operational issues and driving improvements in system function and performance. Leading troubleshooting procedures such as Incident Management, Problem Management, and Change Management. Assessing operational priorities and ensure uptime targets are met. Investigating complaints and suggestions to drive continuous improvement. Developing operational solutions and determining their more »
site you will be working closelywith customers and internal teams to address technical issues, optimising processes and maintaining high standards of performance. From incident management to change coordination, your expertise will be pivotal in enhancing stability, efficiency, and customer satisfaction. So what will your day to day look … like? Identifying operational issues and driving improvements in system function and performance. Leading troubleshooting procedures such as Incident Management, Problem Management, and Change Management. Assessing operational priorities and ensure uptime targets are met. Investigating complaints and suggestions to drive continuous improvement. Developing operational solutions and determining their more »
data quality strategies that directly impact the quality of care delivered to our patients. You'll be empowered to unleash your creativity and drive change, collaborating with cross-functional teams to implement cutting-edge solutions. This isn't just about ensuring data accuracy – it's about revolutionizing the way … with data owners, data users, and data custodians to identify and resolve quality issues at source. Creation and implementation of a data quality issue management process. Working with IT and Information Governance on issues including data leakage and retention. Regular engagement across the business with Information Asset Owners to … to the Board. To be a successful Data Quality Manager you’ll need: experience in a relevant data quality or business intelligence role. and Changemanagement experience. Office suite, particularly focusing on Excel. T-SQL. experience of workload planning and delivery of key targets within a service environment. more »