51 to 75 of 102 Permanent Change Management Jobs in the South East

reduced staffing levels. Act as a point of escalation for queries from colleagues and as part of the Major Incident process. Assist the Service Management team in the production of both regular and ad hoc reports. Act as a champion for corporate processes such as Incident, Problem & Change management, taking feedback to develop and maintain the processes and supporting procedures, ensuring an efficient and effective consistent service is delivered in line with customer SLAs. Challenge poor performance or process and instigate improvement activities. Ensure working aids are appropriate and updated. Coach, develop and motivate colleagues, offering … training sessions to address gaps in capability. Support Service Operations with people management activities, from day-to-day shift admin. through to regular performance and development reviews Skills & Experience Essential skills: Exceptional customer service & communication skills. Experience working with both internal teams and external suppliers. Experience of supervising a more »

programme strategy and set-up, programme/portfolio delivery, capability and digital transformationContribute to client projects, including development of engagement plans, production of deliverables, change management activities, and workshop/meeting facilitationRole requirements Industry knowledge, trends and insights in large-scale technology/digital programmes, bringing lessons learnt … experience of delivering on projects associated with programmes through either working for an organisation operating in one of the above sectors, or for a management consulting or professional services firmCommercial awareness around infrastructure ownership and project delivery (e.g. supply chain challenges, risks and controls, incentivisation) and engagement management (including bidding, performance management etc. more »

Finance Ops Lead - iD Mobile Currys London Campus at Waterloo (LHO004) Permanent Grade 4 As Finance Ops Lead you will have accountability for the management and the outcomes of the iD Operations team, optimising the consumption and utilisation of the iD environment, driving and tracking partner cost savings. You … will also work closely with the iD Operations and Change management team to identify and execute ongoing opportunities for spend reduction. You will provide clear tracking, analysis, and reporting, across all iD Tech Ops spend, ensuring the iD tech teams have clear sight of process and governance commitments … a FTSE 250 company). iD is one of the main strategic growth opportunities for Currys, underpinning its mobile category. Key Responsibilities: Finance Ops: Management of the 3rd Party iD Finance Ops function, delivering the ongoing optimisation services Development, governance, and evolution of the iD Fin Ops processes Ownership more »

The IT Supports Key Responsibilities: Maintenance of hardware components such as CPU/GPU, oil immersion servers, air-cooled servers, storage, and interactive servers. Management of spare parts and hardware installation. Upkeep of the data centre, including adherence to rack cabling standards, IT workshop management, and equipment audits. … Participation in hardware decommissioning, lease management, and documentation management. Incident, problem, and change management, with a focus on continual service improvement. Deployment of new systems and applications, along with participation in project-related meetings and troubleshooting activities. Skills and Competencies: Strong desire to learn and grow, with more »

IT Project Manager (Hybrid/Flexible) We are currently recruiting for a Project Manager to join the IT Management Team in a public sector organisation to support in the planning, implementation, and completion of varied projects. This is a permanent position which offers hybrid working. Your Company A Government … proficiency and productivity across the organisation with its main headquarters being based in Eastleigh. Your Role You will work as part of the IT Management team reporting into the Business Operations Manager. You will help support and provide clarity to key projects across the business, alongside working with internal … stakeholders to ensure all aspects of the projects are identified. You will be looking to implement IT training systems and implement IT Service Management tools. Daily duties and responsibilities include collecting, comparing, and evaluating project data allowing a thorough review of project performance; You will also provide guidance on more »

Windows 10 22H2 30,000+ endpoints. This will include the coordination of building the all machines, support the QA testing before releases, coordinate the change management - developing communications & training, analysis of end point analytics for feedback to boost continuous improvement.💥Pipeline projects include the ideation and planned roll … once approach is non negotiable.Do get in touch if you have these skills:Knowledge in Intune/Azure Active Directory (Azure AD) for device management, MS Office tools and how to effectively release latest Microsoft Windows to 30k+ users.Be collaborative in business reviews and what IT roadmap is needed … for the year ahead, suggest options to expand, including insight into scalability of the current model3+ years exp in Agile Delivery for IT Product Management for Microsoft productsProven skills in enabling teams and supporting them in being successful using ITDevice Upgrades - Patch management/third party updatesProduct Roadmapping more »

dedicated team to deliver support on advanced HPC hardware and software technologies Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls Provide a professional and positive approach to the customer in the execution more »

dedicated team to deliver support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the execution more »

result of this, they are looking for a strong Training Lead to join them and lead the training workstream. Working with the Global Organisational Change Management (OCM) Lead, you will lead the Global training workstream to develop and build the Programmes Training repository and all support centralised training … the Training Collateral Development Plan – from concept to publication. Define evaluation metrics for all training. Development of User Personas and Learning Pathways Creation and management of all training collateral including but not restricted to Classroom/remote course content, E-learning, Reference guides, Videos. Provide status updates regularly to … handling and resolution & new ways of working. Key Skills: Excellent organisational skills Prior experience of working within a training team environment Experience of training management in D365 implementations Experience of managing a team Experience of Learning Management Systems Ability to use SharePoint Admin- desired Strong Stakeholder management more »

address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root … causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management : Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation : Create and maintain comprehensive documentation. Customer more »

agile team.• Develop test solutions, test plans, test cases and executing the test cases.• Plan and implement testing.• Test documentation.• Working with teams on change management and requisite training.Skills and competencies:Essential• Experience in Automation testing, with focus on creation of frameworks, and an interest and ability to … testing.• Knowledge/experience of automated testing framework/process.• Desire to make a real impact in a growing business.• Excellent communication and time management skills.Desirable• US sporting knowledge and interest.• Knowledge of SQL databases.• Knowledge of a scripting language or multiple.• Knowledge of CICD methods.• Agile/Scrum …/Iteration based Development/Change methods.• Azure DevOps.• TDD. more »

on and have at least 7 to 10 years proven track record. The following are a list of functions for this position: Monitoring and management of the relationship with the managed service provider, including performance against SLAs, charges for non-standard items, complaints, changes to service System changes (software … Security system monitoring - interpreting and managing output from the SOC (security operations centre) Software licensing (Microsoft, Mimecast, other systems (time recording, billing, marketing, etc) Change management (internal authorisation for significant system changes) Assistance to senior management in relation to IT issues (for example, integration with a new … time/billing system) Response to technological change (e.g. major updates to Microsoft software, introduction of AI-based systems) Accreditation for security certificates (Cyber Essentials Plus, possibly ISO 27001) Assistance with AAF and other audits Management of joiner/leaver process Business continuity plan & disaster recovery This is more »

This company have been going through a significant period of growth due to continued success and are looking for someone to join their technology & change team. Youll ideally either have: * Some training, certifications, degree within a business field of study * Or have worked in a customer centric or business … facing role (Sales, marketing, analyst, customer service, call centre etc) looking for a career change! Youll definitely need to have excellent written & verbal communication skills and be passionate and confident about engaging with people to solve business challenges! This company is offering to fully train you and support a … business requirements. * Document and track project deliverable and time-lines. * Collaborate with stakeholders to identify opportunities for process improvements. * Participate in planning and executing change management strategies. * Support the implementation of new business processes and systems. * Youll have an analytical & problem-solving mentality * Excellent communication and organisational abilities. more »

of Full-lifecycle product design: from specification to production Developing and debugging software for application software in Visual studio (2013, 2017, 2022) Experience of change management systems such as SVN and Git Experience of working on Windows 10 IoT or Linux (Ubuntu) Excellent communication skills (written/spoken … objectives or deadlines. To carry out any other duties as detailed by your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy more »

provide triage, first and some second line support, and escalation of helpdesk tickets to our customer base, working to specific SLAs To provide incident management & stakeholder-facing communication for customers as required (with the expectation of leading a multi-manned P1 Bridge Line). To provide basic remote support … and change management assistance to our customer base. To manage and monitor call queues ensuring adherence to customer SLAs. To handle monitoring alerts following defined KB processes. Ensure that all case-related documentation is clear, concise, and updated in the Helpdesk ticketing system. Ensure that customers are updated … continuously on the status of their issues. Assist with basic building security and management when starting or finishing outside of core business hours The ideal candidate should have prior experience of technical support and some of the computing technologies as set out below. But we would be surprised if more »

MSD365. All training will be delivered globally using their Programme global training methodology and content which will deployed locally. Working with the Global Organisational Change Management (OCM) Lead, you will lead the Global training workstream to develop and build the Programmes Training repository and all support centralised training … the Training Collateral Development Plan – from concept to publication. Define evaluation metrics for all training. Development of User Personas and Learning Pathways. Creation and management of all training collateral including but not restricted to Classroom/remote course content, E-learning, Reference guides, Videos. Provide status updates regularly to … handling and resolution & new ways of working. Essential Experience: Excellent organisational skills. Prior experience of working within a training team environment. Experience of training management in D365 implementations. Experience of managing a team. Experience of Learning Management Systems. Ability to use SharePoint Admin- desired. Strong Stakeholder management. Initiative more »

have a good team culture that values innovation, excellence, and personal growth. Meaning youll be able to get on with the people and project management side of the job. Some change management will still be required. In this pivotal role, you'll utilise your previous experience as … specialist in an area of engineering covering either embedded software, electronics or electro-mechanical design coupled with at least 5-years management experience to drive the strategic direction of the engineering efforts moving forward. Your primary responsibilities will include: Leading and motivating a multi-disciplinary technical team, fostering a … culture of collaboration and excellence. Overseeing project management processes, from inception to delivery, while adhering to strict time and budget constraints. Championing innovation and new product development initiatives, guiding projects from concept to market launch. Maintaining robust budgetary oversight, setting and managing budgets to optimize resource allocation. Base salary more »

and ambiguity within the workplace High level of detail and process orientation Strong written and verbal communication skills of Agile methodologies, a plus/Change Management experience a plus Behaviours Strong customer service background Business acumen Technical and analytical aptitude High level of attention to detail Team Focused more »

Job DescriptionHR OperationsSuccessFactors/Oracle/ExcelContract (Inside IR35) - Up to £250 per dayThe Project:There is a change project which willsee the replacement of the existing Core HR system with SuccessFactors. The HR Technology team is expanding in order to be able to support the change programme … as well as continuing to deliver its BAU services and deliverables.Experience:Supporting HR Tech moduleParticipating in the HR Technology Change Management meetingMust have experience with SuccessFactorsIdeally would have HR system migration change experience (One system to SuccessFactors more »

Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking more »

alerts, investigating incidents, and assisting in incident response. You will also play a vital role in maintaining and optimizing our security information and event management (SIEM) platform. While previous experience in a Managed Security Service Provider (MSSP) environment is advantageous, it is not a strict requirement. Key Responsibilities Utilize … Participate in an on-call incident response team on a rotational basis (fortnightly). Generate relevant reports, including end-of-day summaries, handover reports, management intelligence, and threat and risk analyses. Liaise with third-party vendors when necessary to troubleshoot SIEM platform issues. Ensure all deliverables align with agreed … of experience in a similar role, preferably within the Managed Security Service industry. Experience providing Managed Security Services or working in Threat/Risk Management environments, with a preference for SIEM platform exposure. Proficiency in monitoring security events, analyzing alerts, and managing security incidents, including incident prioritization and escalation. more »

on third parties to ensure consistency across all platforms. What are we looking for? Good understanding of network topology (firewall, Segmentation) Solid understanding of Change Management/deployment. Security & Disaster Recovery knowledge Proven experience working with modern integration technologies like API management, Event Mesh, IPaaS (essential) Experience … projects. Capacity to communicate efficiently with a broad variety of audience from senior leaders to technical experts. Excellent English (written and spoken) Remote resource management What will be your key responsibilities? Design, build and deployment of new integration platforms and/or the continuous improvement of existing ones. Definition more »

Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/… will have knowledge of some if not all of the following: Finance systems and integration - tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE's Change management expertise The Client and the role more »

to our products through development and release processes. Being a technical lead by turning the product backlog into workable solutions inline with, or via change of, the system design. Working with the team to define, develop, test, and deliver business outcomes. Defining, implementing, and maintaining development standards in line … Insights. Exceptional programming, troubleshooting, and analytical skills - following strict coding practises with unit testing, release procedures, coding design, and documentation protocol as well as change management procedures. Hands-on experience with Python: developing and supporting function apps/web applications, familiarity with a microservices architecture, and solid experience more »

As an IT Infrastructure Specialist - Networking, you’ll bring experience of working in a modern ITIL-based IT service organisation including incident, problem and change management, managing a complex, national multi-site IT infrastructure and excellent written and verbal skills. You enjoy working in a fast-paced environment more »