TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
TDD, BDD, Performance/Load testing etc. DevOps experience - CI/CD, Test Automation, Containerization - tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
TDD, BDD, Performance/Load testing etc. DevOps experience - CI/CD, Test Automation, Containerization - tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions. Why join more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Python Programming Language – 4-5+ years more »
reviews, Customer Journey mapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. 2. Conduct analysis of previous Chat Bot data to highlight areas for improvement. 3. Work with more »
days a week with rates between £350 - £400 Per day Outside IR35. The ideal candidate will need to have experience in the following: ChatBot development skills using Azure AI Bot service Knowledge of Azure Services MSSQL/MySQL Python and PHP experience Experience working with cross-functional teams Speech to more »
redesigning large and/or complex operating models or applying digital technology and automation using the most modern technologies (RPA, IPA, ML, AI, GenAI, chatbot) provided by the leading platform providers The ability to perform strong business case creation and discussions with key decision makers, define or review their operational more »
Ashton-under-lyne, Lancashire, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
Employment Type: Permanent
Salary: £37000 - £43000/annum 25 days hols, Hybrid, Flexi working
flows, External Services and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes more »
Sphere Digital Recruitment | Best Small Company 2022
ensuring the overall success of the company. Designing and building the Customer Services department Implementing the right tools to support the department Ticketing, AI chatbots, knowledge base for FAQs etc Establishing policies, procedures & processes Implementing industry standard KPIs of which to measure success Setting customer satisfaction targets and working with more »
Consultant level experience across Service Cloud Working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology) Strong experience with Onmi Chanel, Live Chat and ChatBot Must have Salesforce Lightning experience ITSM Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and more »
individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. more »
Software Developer | £34,000 - £48,000 Basic + Bonus | Liverpool/Hybrid The Company Want to work with AI? Hiring for a Liverpool based MarTech SaaS company. Creating Technology for the automotive sector. With a new Greenfield AI project currently more »
are Looking for Conversational Designer – London, UK, 3 Months Contract Key Responsibilities: Engage with stakeholders to understand their business requirements and objectives for the Chatbot implementation. Design conversational flows that effectively address user inquiries and support tasks across different channels and platforms. Work closely with the development team to ensure … the seamless integration of conversational designs into the Salesforce Chatbot framework. Conduct usability testing and iterate on conversational designs based on user feedback and performance analytics. Provide guidance and recommendations on best practices for conversational design and user experience optimization. Requirements: Proven experience in conversational design, ideally within the context … of chatbots or virtual assistants. Strong understanding of user-centered design principles and methodologies. Excellent communication and collaboration skills, with the ability to effectively engage with both technical and non-technical stakeholders. Familiarity with Salesforce Chatbot or similar conversational AI platforms is a plus. Ability to work independently and manage more »
Prompt Engineer AI | FinTech | Prompt Location: United Kingdom This dynamic FinTech are looking to add to their already strong engineer team. You will be joining a highly skilful, passionate, and well organised engineering team with experience a focus on AI more »
Winnersh, England, United Kingdom Hybrid / WFH Options
Sage
about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Sage
about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »
in their journey where they're expanding their product offering. Your role will be to design, develop, train, and maintain their award-winning conversational chatbot platform. You'll take ownership of designing conversational structures, dialogues, and flows and liaise with ML Engineers to train and optimise language understanding models based … who are technically astute but are also compassionate, and empathetic and want to use their skills for something meaningful. The mission is to develop chatbots to have an emotional support element and understand the past histories and struggles of each user, so sentiment AI knowledge would be a real bonus. … Requirements: Min 2 years experience in designing conversations for chatbots, voice assistants, virtual agents. Understanding of NLP concepts, including intent recognition, entity extraction and sentiment analysis. Strong writing and scripting skills t Experience with virtual agent platforms such as IBM Watson, DialogFlow or similar. On Offer: Salary- Up to more »
SR2 | Socially Responsible Recruitment | Certified B Corporation™
recent years. They’re at a stage in their journey where they’re expanding their product offering and need someone to help build out chatbots and conversational AI products. This is an extremely end-to-end role where you’ll handle data cleaning, pipeline development and production. You’ll also … be heavily involved in prototyping and experimentation, so strong MLOps and R&D skillsets are required. The new suite of chatbots needs to be built from the ground up so Gen AI experience is essential. The mission is to develop chatbots to have an emotional support element and understand the more »
Harvey Nash have exclusively partnered with University of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider more »
Smart Edge’s Client is looking for an individual to help with their AI Developer - Chatbot @ London, UK Experience and skills required : Strong experience in to AI Development with Chat bot experience, including Text to speech and speech to text. Azure stack knowledge Developing and configuring chatbots and integrating them … with Azure platform Integrate chatbots with different data sources and APIs Harness Azure services to create, deploy, and scale chatbot applications If this sounds like a role you would be interested in or if you know someone in this field. Connect with me or email me at harshini.a@smartedgesolutions.co.uk Alternatively more »
Harvey Nash have exclusively partnered with University of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider more »
primary focus of this role is to collaborate with customer business and IT workstream leads to design conversational flows for the implementation of Salesforce Chatbot across various platforms including Help & Support websites, desktop and web-based products, and eCommerce sites. Familiarity with Salesforce Chatbot or similar conversational AI platforms is more »