or equivalent. • Experience with Agile or DevOps methodologies for software development and deployment. • Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. • Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. more »
or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements more »
or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact centre trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact centre requirements. Responsibilities: Solution Design and Architecture more »
TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
TDD, BDD, Performance/Load testing etc. DevOps experience - CI/CD, Test Automation, Containerization - tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
TDD, BDD, Performance/Load testing etc. DevOps experience - CI/CD, Test Automation, Containerization - tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions. Why join more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Background in Mathematics - BA/Masters (Engineering more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Python Programming Language – 4-5+ years more »
significant financial investment, been accredited by the NHS, and praised by the media including BBC and Sky News. Responsibilities Design, research, and develop conversational chatbots and NLP Pipelines Drive R&D efforts to incorporate the latest advancements and trends in AI and NLP Collaborate closely with clinical team to ensure more »
reviews, Customer Journey mapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. 2. Conduct analysis of previous Chat Bot data to highlight areas for improvement. 3. Work with more »
days a week with rates between £350 - £400 Per day Outside IR35. The ideal candidate will need to have experience in the following: ChatBot development skills using Azure AI Bot service Knowledge of Azure Services MSSQL/MySQL Python and PHP experience Experience working with cross-functional teams Speech to more »
AI-enabled software, our products power some of the largest and most demanding customers in the world in fields such as autonomous driving, AI chatbots, healthcare, financial services, manufacturing, energy, government, public sector, and research institutions, as well as generative AI and data analytics applications. Job Description: We are seeking more »
redesigning large and/or complex operating models or applying digital technology and automation using the most modern technologies (RPA, IPA, ML, AI, GenAI, chatbot) provided by the leading platform providers The ability to perform strong business case creation and discussions with key decision makers, define or review their operational more »
Ashton-under-lyne, Lancashire, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
of lean process improvement/relevant consulting practices; Bachelor’s Degree in Business Administration, Computer Science, Mathematics, Electronics, or a related field. Familiarity with Chatbots, Virtual Agents Self-learning capability. Our benefits: Health insurance; 25 days paid annual leave plus 5 extra days; Inclusive and collaborative work environment; Training activities more »
Information Technology, or related field. 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. In-depth knowledge of … or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. more »
Information Technology, or related field. • 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. • Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. • In-depth knowledge of … or equivalent. • Experience with Agile or DevOps methodologies for software development and deployment. • Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. • Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. more »
flows, External Services and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes more »
Sphere Digital Recruitment | Best Small Company 2022
ensuring the overall success of the company. Designing and building the Customer Services department Implementing the right tools to support the department Ticketing, AI chatbots, knowledge base for FAQs etc Establishing policies, procedures & processes Implementing industry standard KPIs of which to measure success Setting customer satisfaction targets and working with more »
Consultant level experience across Service Cloud Working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology) Strong experience with Onmi Chanel, Live Chat and ChatBot Must have Salesforce Lightning experience ITSM Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and more »
individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. more »
of HR Tech platforms. You’ll collaborate with cross-functional teams, drive innovation, and leverage GenAI to enhance core HR platform including features like chatbot, job creation engine, workflow automation and co-pilot technology for recruitment. Responsibilities: GenAI Strategy and Roadmap: Develop a clear vision for GenAI adoption in HR. … value. Oversee the development and deployment of GenAI models. Ensure seamless integration with existing HR tools and platforms. HR Service Enhancement: Implement GenAI-powered chatbots for customer-facing interactions. Optimize HR platform service delivery by automating routine queries and tasks. Enhance employee experience through personalized, AI-driven interactions. Recruitment Transformation more »
Software Developer | £34,000 - £48,000 Basic + Bonus | Liverpool/Hybrid The Company Want to work with AI? Hiring for a Liverpool based MarTech SaaS company. Creating Technology for the automotive sector. With a new Greenfield AI project currently more »