redesigning large and/or complex operating models or applying digital technology and automation using the most modern technologies (RPA, IPA, ML, AI, GenAI, chatbot) provided by the leading platform providers The ability to perform strong business case creation and discussions with key decision makers, define or review their operational more »
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Python Programming Language – 4-5+ years more »
days a week with rates between £350 - £400 Per day Outside IR35. The ideal candidate will need to have experience in the following: ChatBot development skills using Azure AI Bot service Knowledge of Azure Services MSSQL/MySQL Python and PHP experience Experience working with cross-functional teams Speech to more »
Software Developer | £34,000 - £48,000 Basic + Bonus | Liverpool/Hybrid The Company Want to work with AI? Hiring for a Liverpool based MarTech SaaS company. Creating Technology for the automotive sector. With a new Greenfield AI project currently more »
Prompt Engineer AI | FinTech | Prompt Location: United Kingdom This dynamic FinTech are looking to add to their already strong engineer team. You will be joining a highly skilful, passionate, and well organised engineering team with experience a focus on AI more »
Harvey Nash have exclusively partnered with University of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider more »
primary focus of this role is to collaborate with customer business and IT workstream leads to design conversational flows for the implementation of Salesforce Chatbot across various platforms including Help & Support websites, desktop and web-based products, and eCommerce sites. Familiarity with Salesforce Chatbot or similar conversational AI platforms is more »
or equivalent. • Experience with Agile or DevOps methodologies for software development and deployment. • Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. • Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. more »
or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact centre trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact centre requirements. Responsibilities: Solution Design and Architecture more »
Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions. Why join more »
significant financial investment, been accredited by the NHS, and praised by the media including BBC and Sky News. Responsibilities Design, research, and develop conversational chatbots and NLP Pipelines Drive R&D efforts to incorporate the latest advancements and trends in AI and NLP Collaborate closely with clinical team to ensure more »
reviews, Customer Journey mapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. 2. Conduct analysis of previous Chat Bot data to highlight areas for improvement. 3. Work with more »
of lean process improvement/relevant consulting practices; Bachelor’s Degree in Business Administration, Computer Science, Mathematics, Electronics, or a related field. Familiarity with Chatbots, Virtual Agents Self-learning capability. Our benefits: Health insurance; 25 days paid annual leave plus 5 extra days; Inclusive and collaborative work environment; Training activities more »
Information Technology, or related field. 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. In-depth knowledge of … or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. more »
flows, External Services and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes more »
Sphere Digital Recruitment | Best Small Company 2022
ensuring the overall success of the company. Designing and building the Customer Services department Implementing the right tools to support the department Ticketing, AI chatbots, knowledge base for FAQs etc Establishing policies, procedures & processes Implementing industry standard KPIs of which to measure success Setting customer satisfaction targets and working with more »
Consultant level experience across Service Cloud Working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology) Strong experience with Onmi Chanel, Live Chat and ChatBot Must have Salesforce Lightning experience ITSM Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and more »
Winnersh, England, United Kingdom Hybrid / WFH Options
Sage
about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »
Conversation Designer who will own the design, development, training, and maintenance of their conversational chatbot. Essential skills 2+ years experience in designing conversations for chatbots, voice assistants, virtual agents or other conversational interfaces Experience with NLP concepts, including intent recognition, entity extraction, sentiment analysis and language understanding models Experience with … virtual agent platforms used for chatbot conversation design (IBM Watson, DialogFlow or similar) Strong writing and scripting skills to create engage and natural sounding dialogues Desirable Degree in Human-Computer interaction, interaction design, cognitive science, linguistics, computer science or related fields Programming experience, preferably in Python Experience using Gemini, GPT more »
offer to join a forward-thinking health-tech start-up as a Conversation Designer. You would own the design and maintenance of a conversational chatbot which supports women through healthcare challenges, including breastfeeding, pregnancy, fertility, and menopause. Since starting up 3 years ago their journey so far has been one … design, ensuring that conversations resonate with target audiences. Collaborate with both technical and clinical teams. Requirements Hands-on experience designing conversational interfaces such as chatbots, voice assistants or virtual agents. Knowledge of NLP concepts such as sentiment analysis, and intent recognition. Experience working in agile development environments Familiarity with virtual more »
SR2 | Socially Responsible Recruitment | Certified B Corporation™
recent years. They’re at a stage in their journey where they’re expanding their product offering and need someone to help build out chatbots and conversational AI products. This is an extremely end-to-end role where you’ll handle data cleaning, pipeline development and production. You’ll also … be heavily involved in prototyping and experimentation, so strong MLOps and R&D skillsets are required. The new suite of chatbots needs to be built from the ground up so Gen AI experience is essential. The mission is to develop chatbots to have an emotional support element and understand the more »
or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Background in Mathematics - BA/Masters (Engineering more »
AI-enabled software, our products power some of the largest and most demanding customers in the world in fields such as autonomous driving, AI chatbots, healthcare, financial services, manufacturing, energy, government, public sector, and research institutions, as well as generative AI and data analytics applications. Job Description: We are seeking more »
