individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. more »
individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. more »
TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
TDD, BDD, Performance/Load testing etc. DevOps experience - CI/CD, Test Automation, Containerization - tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web/mobile applications or platform with either Java/ more »
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
The Recruitment Co
for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. more »
or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Background in Mathematics - BA/Masters (Engineering more »
to efficiency in a wide range of project areas. Working end to end machine learning solutions you will contribute towards ongoing projects such as chatbot development, document summarisation and image generation, building products what can have an immediate impact on the initial requirements of the team you’re working with more »
Typescript. The company is in the advertising and entertainment sphere, so you can expect to work on multiple projects aimed at stimulating engagement; including chatbots, messaging suits and more. Key skills needed for the position: 3+ years of Python Experience 2+ years of Typescript SQL/PostgreSQL Experience of AWS more »
AI-enabled software, our products power some of the largest and most demanding customers in the world in fields such as autonomous driving, AI chatbots, healthcare, financial services, manufacturing, energy, government, public sector, and research institutions, as well as generative AI and data analytics applications. Job Description: We are seeking more »
languages (such as Java, Python, JavaScript.....), AWS, Salesforce, CMS/Content Management Systems, Ecommerce, LMS/Learning Management Systems, Billing & Payment Services, Microsoft 365, Chatbots, AI Video Creation, Integration Services, IT/Network Infrastructure, Cybersecurity, Enterprise Architecture and/or Data Protection laws/regulations. It would be great for … languages (such as Java, Python, JavaScript.....), AWS, Salesforce, CMS/Content Management Systems, Ecommerce, LMS/Learning Management Systems, Billing & Payment Services, Microsoft 365, Chatbots, AI Video Creation, Integration Services, IT/Network Infrastructure, Cybersecurity, Enterprise Architecture and/or Data Protection laws/regulations Results-driven mindset with a more »
London, England, United Kingdom Hybrid / WFH Options
Flo Health
With our conversational approach and cutting-edge LLM-based technologies, we are opening a new era in this journey. You will create and manage chatbots that offer personalised conversations using cutting-edge machine learning. You will be working very closely with engineering and machine learning on a day-to-day … basis along with the medical, data privacy, security and legal teams. You will also work closely with our Chatbots product designer, content designer, and UX researcher to design features and ensure the delivery to engineers is seamless. You'll manage the roadmap, contribute to the company's goals and make … data-informed decisions. Your goal will be to deliver PoCs for AI chatbot work using R&D through 2024 and then develop the strategy into 2024. Your Experience Must have: 5+ years of experience in product management including experience working in a technical, data, AI or machine learning PM role. more »
of HR Tech platforms. You’ll collaborate with cross-functional teams, drive innovation, and leverage GenAI to enhance core HR platform including features like chatbot, job creation engine, workflow automation and co-pilot technology for recruitment. Responsibilities: GenAI Strategy and Roadmap: Develop a clear vision for GenAI adoption in HR. … value. Oversee the development and deployment of GenAI models. Ensure seamless integration with existing HR tools and platforms. HR Service Enhancement: Implement GenAI-powered chatbots for customer-facing interactions. Optimize HR platform service delivery by automating routine queries and tasks. Enhance employee experience through personalized, AI-driven interactions. Recruitment Transformation more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Sage
about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play … a pivotal role in driving the evolution of our chatbot capabilities and ensuring seamless integration into our technology stack. What’s in it for you? This role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our … customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line more »
real-life experiences and issues. What you’ll be doing They’re looking for someone to come in and help support them with their Chatbot by designing, developing and creating conversations. They need someone experienced with developing conversations in a chatbot, but also someone who is able to predict and … chatbot. Does it sound like an exciting next step? Ping us an application! What experience you’ll need to apply 2+ years working with chatbots Excellent experience designing conversations or predicting conversations within chatbots Several years’ experience focusing on conversational design within chatbots Experience with Dialogflow or IBM Watson Strong more »
primary focus of this role is to collaborate with LSEG business and IT workstream leads to design conversational flows for the implementation of Salesforce Chatbot across various platforms including Help & Support websites, desktop and web-based products, and eCommerce sites. Key Responsibilities: Engage with LSEG stakeholders to understand their business … requirements and objectives for the Chatbot implementation. Design conversational flows that effectively address user inquiries and support tasks across different channels and platforms. Work closely with the development team to ensure the seamless integration of conversational designs into the Salesforce Chatbot framework. Conduct usability testing and iterate on conversational designs … guidance and recommendations on best practices for conversational design and user experience optimization. Requirements: Proven experience in conversational design, ideally within the context of chatbots or virtual assistants. Strong understanding of user-centered design principles and methodologies. Excellent communication and collaboration skills, with the ability to effectively engage with both more »
redesigning large and/or complex operating models or applying digital technology and automation using the most modern technologies (RPA, IPA, ML, AI, GenAI, chatbot) provided by the leading platform providers The ability to perform strong business case creation and discussions with key decision makers, define or review their operational more »
/re-sell opportunities, opportunities for continued engagement). Work within data science and machine learning to continue automating the existing product suite: AI, Chatbots, Actions, Workflows etc. Explore new AI approaches and stay updated on advancements to tackle complex issues. Key Experience: Python Programming Language – 4-5+ years more »
Software Developer | £34,000 - £48,000 Basic + Bonus | Liverpool/Hybrid The Company Want to work with AI? Hiring for a Liverpool based MarTech SaaS company. Creating Technology for the automotive sector. With a new Greenfield AI project currently more »
Prompt Engineer AI | FinTech | Prompt Location: United Kingdom This dynamic FinTech are looking to add to their already strong engineer team. You will be joining a highly skilful, passionate, and well organised engineering team with experience a focus on AI more »
Harvey Nash have exclusively partnered with University of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider more »
primary focus of this role is to collaborate with customer business and IT workstream leads to design conversational flows for the implementation of Salesforce Chatbot across various platforms including Help & Support websites, desktop and web-based products, and eCommerce sites. Familiarity with Salesforce Chatbot or similar conversational AI platforms is more »
take on challenges that are not clearly defined Strong customer relationship management skills Understanding of User Experience principles and techniques Hands-on experience with chatbots and voice assistants Background in linguistic analysis of conversational language Ability to explain complex concepts to a diverse audience and advocate for solutions that optimize more »
Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions. Why join more »
reviews, Customer Journey mapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. 2. Conduct analysis of previous Chat Bot data to highlight areas for improvement. 3. Work with more »
