communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem solving skills. Proven ability to multi-task, effectively determine priorities More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem solving skills. Proven ability to multi-task, effectively determine priorities More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem solving skills. Proven ability to multi-task, effectively determine priorities More ❯
communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general … experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem solving skills. Proven ability to multi-task, effectively determine priorities More ❯
well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and … VPN, Interwoven FileSite, Innova template and other legal industry application Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android) Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections Demonstrated More ❯
suite and remote access/support tools. Familiarity with M365 administration portal and Azure environments. Solid understanding of various operating systems, such as Windows 11, Microsoft Server 2022, Android, iOS, and Ubuntu Linux. Fundamental knowledge of networking technologies, ideally working with Cisco and Aruba hardware. Professional certifications such as Microsoft, CompTIA, or Cisco credentials are advantageous. Knowledge More ❯
PA4, Scotstoun, Glasgow City, City of Glasgow, United Kingdom
North-PB
suite and remote access/support tools. Familiarity with M365 administration portal and Azure environments. Solid understanding of various operating systems, such as Windows 11, Microsoft Server 2022, Android, iOS, and Ubuntu Linux. Fundamental knowledge of networking technologies, ideally working with Cisco and Aruba hardware. Professional certifications such as Microsoft, CompTIA, or Cisco credentials are advantageous. Knowledge More ❯
Role Specific Competencies Good working knowledge of desktop/laptop/mobile/Telephony systems : Desktop/Laptop O/S: Windows 10 & 11, MAC OSX Mobile OS: Apple iOS, Android, Windows Mobile Telephony Systems – Cisco hardware and Webex All Microsoft Office 2016 and 365 applications. Desktop/desk phone/laptop hardware, printers and MFD troubleshooting and More ❯
administrative tasks. Support and improve the ITSM platform (SysAid). Deliver desktop support including rebuilds, upgrades, migrations, and performance tuning. Key Skills & Experience Strong working knowledge of Windows, macOS, iOS, Android, and Microsoft Office. Experience with Cisco telephony systems. Proficient in troubleshooting hardware (desktops, laptops, printers, MFDs). Familiarity with Active Directory, desktop group policies, and scripting (PowerShell More ❯
delivery that meets customer expectations. Required Skills & Qualifications: Strong technical networking knowledge including LAN switching/topologies, routing protocols (e.g., VPNs, IPSec, MPLS, BGP), and hardware encryption. Proficient with Cisco/Juniper products, JUNOS, and Cisco IOS. Industry-recognized network certifications such as Cisco CCNA/CCNP or Juniper JNCIS-ENT are highly desirable. Demonstrable experience in … network device configuration, troubleshooting, and defect resolution. Experience in designing and utilizing technologies from global network vendors such as Cisco and Juniper. Ability to produce high-quality technical documentation for delivery and solution support. Solid understanding of project lifecycle from requirements gathering to operational acceptance into service. Excellent communication skills with the ability to manage multiple stakeholders, take ownership More ❯
Ensuring smooth handover to service teams and supporting operational acceptance What we’re looking for:Strong knowledge of LAN switching, routing protocols, VPNs, IPSec, MPLS, BGPHands-on experience with Cisco and Juniper technologies (IOS & JUNOS)Certifications such as CCNA, CCNP, JNCIS-ENT are highly desirableProven track record in network design, configuration, and defect resolutionSolid understanding of project lifecycles More ❯
track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal … skills. Ability to work independently and under pressure. Experience supporting conferencing systems (Skype, Cisco, BlueJeans) and printers. Desirable Qualifications: BSc/BA in IT, Computer Science, or equivalent experience. ITIL certification. This is a fantastic opportunity to join a forward-thinking company. To apply for this exciting opportunity, please submit your CV which details your relevant experience. We look More ❯
