Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »
North West London, London, United Kingdom Hybrid / WFH Options
Ten2Two Ltd
Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customeronboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customeronboarding experience, improving activation … successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customeronboarding and sign-up completion rates. You will initially sit within the marketing team, but will work closely with UX, customer success, platform ops … so the role may become permanent and the hours have the potential to increase. Responsibilities: Develop and implement the overall CRM strategy for customeronboarding, including communication plans, personalised messaging and targeted campaigns, to optimise sign-up completion rates, activation fee payments and reduce drop-offs. Utilise CRM more »
South East London, London, United Kingdom Hybrid / WFH Options
Recruit Select Limited
A client based walking distance from Waterloo Station is recruiting for an Office Manager/Administrator, this is a great opportunity for you to grow and develop alongside the business and to be recognised and rewarded for your performance. This role is managing administration processes Main responsibilities will include … maintenance request systems Meeting & greeting office visitors; screening telephone calls and directing them to the right person Providing end-to-end customer service from clientonboarding to ongoing support including assisting with setting up client meeting/events, on & offboarding clients from systems, dealing with general … client queries Team event/workshop coordination and management Key Skills/Competencies Required: Excellent written & verbal communication skills Ability to maintain high attention to detail while working in a fast-paced, growth-focused environment Strong IT/Tech skills required Strong administrative skills Ability to multi-task under more »
Linlithgow, Scotland, United Kingdom Hybrid / WFH Options
RMK Talent Solutions - 0131 220 9041
Position: Client Service Executive (hybrid) If you are passionate about exceptional client service and have an eye for detail, then we would like to hear from you. Due to our continued success, we are growing our team and seek a talented client support executive whose primary responsibility … is taking charge on all existing client communication and administration as well as managing any new client enquiries/sales enquires as they arise. About Mi Crow Mi Crow is a leading, innovative provider of 3-minute online training videos that cover a wide range of topics including … are IT Companies/IT Support Companies. Job Purpose Having established ourselves in the professional education market, this role will take primary responsibility for client communication and support, whilst managing any new incoming client and sales enquiries as they arise. Job Role Communicate with customers via email and more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
A2Z Accounting Solutions Limited
but not essential About Us : Join a prestigious and rapidly growing firm! A2Z Accounting Solutions Limited, a leading Aberdeen-based company, seeks a skilled Client Relations & Compliance Specialist with social media management expertise to join our remote team. Role Overview : Manage project coordination, clientonboarding, and … emphasising accuracy and timely delivery. Additionally, handle social media management responsibilities to enhance our online presence. Additional Responsibilities : Handle mainline phone calls and manage client communication Collect documents and ensure completeness from new clients Attend meetings, take notes, and communicate with teams Collect documents for financial reports Assist with more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Arthur Wood Recruitment Ltd
Acting as a point of contact through the deployment, coordinating with internal teams to ensure a smooth project roll out and a positive customeronboarding experience, Working with internal departments to promote cross selling across product portfolio wherever possible (business mobile, telephony, connectivity), Managing accounts to keep in more »
South East London, London, United Kingdom Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
and Customer Review teams to ensure escalated cases are handled accordingly and within a timely manner. Ensuring there are no delays in the onboarding of new customers. Assisting with improvements in the overall customer journey. Using data and reports to help spot trends and limit potentially harmful behaviour. more »
Swindon, England, United Kingdom Hybrid / WFH Options
Taleo BE
the consumer segment Datacenter Technical sales engineer Operating as an engineer within a private cloud computing datacentre, with day-to-day tasks including: Onboarding and supporting hosted customers testing Intel technologies Building and deployment of servers with bespoke hardware, software & networking specifications Supporting workloads including high performance compute more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and clientonboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
to build, monitor, and troubleshoot customer capabilities. Your team will be the face of cloud engineering, owning customer technical requirements.You will own the customeronboarding process and program, ensuring that customers can get the most from our platforms ideally without having to raise a ticket.You will own the more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
ClearCourse
consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customeronboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
HID
within HID Global, offers a broad range of biometric technologies that benefit any transaction requiring irrefutable proof of identity — such as access control, customeronboarding, fraud prevention, loss prevention, time and attendance, forensic investigation, background checks, border security and government benefit issuance. We provide peace of mind to more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
Focusrite
Permanent, Full time The Role: As the Focusrite Content Creator, you'll be responsible for delivering video content for our social media, ads, customeronboarding, and more. In addition, you'll create other creative media such as graphics, editorial, and photography. As a passionate music maker yourself, you more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Yusen logistics
term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Lorien
Data Integration Engineer - £58K + bonus West Midlands-hybrid working (3 days in office) The client SaaS Software business platform which is revolutionising financial management for their customers. Job Summary Responsible for working on integration's within the platform. Working with Customer Success to configure data integration's. What more »
Exeter, England, United Kingdom Hybrid / WFH Options
Cathedral Appointments | South West Recruitment
to attend occasional events as required during the working week. Administrator responsibilities include: - Managing and maintaining the customer details, taking the lead in onboarding new customers Regular communication with stakeholders Updating Safesforce CRM with customer data Develop, maintain and manage positive working relationships with customers Administrator requirements include more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Executive to join their office in Cardiff, where there is a hybrid working policy in place. The role will … pay a competitive salary and comes with a range of benefits. The Onboarding Executive is a new position within their wider CustomerOnboarding team. What is expected of the Onboarding Executive? - Conduct objective, fair, thorough, and timely investigations into approved Business applications - Establishing if … based on relevant data and make the right decisions, considering both the business and customer outcomes - Role would suit an individual with a CustomerOnboarding, Due Diligence and/or Investigative background - Excellent written and verbal communication skills - Delivering great service to our client's customers - Understanding more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
will be to work with the Senior Management team to create and design templates, governance and documentation across the business and for the onboarding of new clients. Please provide the most important responsibilities, including an overall responsibility the role will require. To assist in the creation and implementation more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Executive to join their office in either Cardiff or Southampton 3 days per month and the remaining time is hybrid working. … expert and be expected to bring the relevant knowledge and experience in a first line risk environment. What is expected of the Business Onboarding Executive? Acting as subject matter expert; Acting as a mentor to the onboarding teams to support and build knowledge and confidence in … training material that is interactive and brings the subject matter to life. Run regular 1 on 1 coaching and feedback sessions with the Onboarding team to drive an improvement culture. Using trends and data to proactively seek improvements to the existing process, take ownership of these improvements from more »
Fully Remote (travel once a month) - WFH, Rownhams, Hampshire, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
monthly training and lots more! Fully Remote (travel roughly once per month) Keywords: Software Implementation, Project Management, Project Coordinator, Project Support, Software, SaaS, Implementation, Client, Stakeholder, Change Request, Accounting, Property Management, Property Tech. My client is an award-winning software organisation. They have an unrivalled reputation, offer a … will be a pivotal role within the business, responsible for being the first point of contact for clients and coordinating and managing all new client implementation projects. We are looking for a professional candidate with experience of project coordination within the software industry. Software Implementation Manager – Duties: New Client … Sales Team to handover to understand the project requirements in full. Conduct kick-off meetings with clients to understand project requirements and present the client with a high-level proposed timeline, and establish acceptance criteria. Schedule and coordinate a “Configuration Consultation” between the Head of Training and Onboardingmore »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Cobalt Recruitment
CAFM Onboarding Consultant £50,000 - £60,000 Remote Working - with monthly North West Head Office required Company Overview Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of … years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions. … Role Responsibilities Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for CustomerOnboarding Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
ZEREN
new and existing client projects, ensuring they have a seamless experience from the moment they sign up for our services. Key Responsibilities CustomerOnboarding Develop and implement an effective customeronboarding strategy that ensures new customers have a positive and seamless experience. Ensure the team … and manage the technical customer support team, providing guidance, training, and support as needed. Manage and implement an on-call rota for the customeronboarding and support team. Establish and maintain KPIs and metrics to measure the success of the onboarding and support processes. Identify areas … and support processes and work with relevant teams to implement changes. Stay up-to-date on industry trends and best practices in customeronboarding and support. Collaborate with other departments, such as sales and engineering, to ensure a cohesive customer experience. Work with clients to understand their more »
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Hays
out of 10! The day-to-day: Communicating effectively with data providers and clients by email and phone Managing and troubleshooting the onboarding process of new clients Assist … with the technical aspects of the implementation process, including: Analysing, manipulating, mapping and loading data into SQL databases Supporting Implementation Consultants in efficiently managing client implementations Identifying, investigating, tracking, escalating and resolving product and data issues Working with various data sources such as client's raw data (mainly more »
North West London, London, United Kingdom Hybrid / WFH Options
PROJECTING LTD
is an excellent opportunity with Projecting Group working directly with one of our global banking clients. We are currently recruiting for an associate with ?client service experience.The candidate will be responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to … managing risk. Requirements Experience in key aspects such as: Manages portfolio of onboarding sessions from start to finish and manages overall customeronboarding processes Leads complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of custody and … accounting processing activities Provides leadership and recommendations for onsite client support and training to assist with documentation, quality review and submission of documents Leads process improvements based on post-mortem transition analysis Skills Excellent verbal and written communication skills Excellent interpersonal skills with the ability to engage at all more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Team Leader to join their office in Central Manchester, where there is a hybrid working policy in place. The role will pay … a competitive salary and comes with a range of benefits. Team Leads are critical to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll … showcase your finely tuned customer service skills daily. What is expected of the Onboarding Team Leader? - Positively influence and contribute to the team culture - Provide coaching, feedback and support to team members, guiding their development - Leading team to establish if Businesses are complying with Terms and conditions and more »