1 Collaborative Working Jobs in Bury St Edmunds

through incredible growth in day-to-day business, and growing the team. Role Overview: You will be supporting the business on its continued growth, working directly with customers and supporting the application support team. The role will see you directly mentor and assist the growth of skills in the … SLAs are met and exceeded Coordinate amongst the support team to identify skills, train and mentor staff to grow their skills, and encourage a collaborative working team dynamic Liaise with internal IT teams to ensure the complex and reoccurring issues are dealt with at the source Skills: Minimum … of 3+ years working in an application support team Previous mentoring experience is preferred Experience working in a customer-facing role is essential Proven background of working with ticketing systems and CRMs Excellent knowledge of Office 365 Administration and products Experience with SQL is desirable Salary & Location more »