in a work environment. Experience of embedded SW development, and C/C++ Programming. Object Orientated Desing experience, associated with UML formalism. Knowledge of ConfigurationManagement and code versioning tools (e.g. github,SVN or Redmine) Ideally have safety critical applications experience, in high hazard environments. Defence industry experience more »
the infrastructure & operations manager. Key Responsibilities Provide efficient, effective, and friendly support services, upholding high customer service standards. Independently and collaboratively deliver ongoing support, management services, and maintain operational IT systems. Assist in the planning, testing, and delivery of new and improved systems, adhering to established procedures and documentation. … quo, work autonomously, highly motivated, organised, and customer-focused. Specialisms Analysts are expected to develop skills in specific technical areas, such as cloud infrastructure, configurationmanagement, Microsoft 365, application management, cyber security, networking & connectivity, and automation & orchestration. Specialisms will be supported by the company, contributing to career more »
and external tasking and contribute to the planning activities. Working closely with our Service Delivery Manager and being responsible for:Monitoring and event managementService configuration managementDeployment managementInfrastructure and platform managementWhat you’ll be expected to doDeliver IT projects adhering to relevant standards, policies and procedures including the Change Managementmore »
Resolution and/or escalation of faults reported within agreed SLAs Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active … the Group Essential Experience You are able to demonstrate significant experience of providing Tier-1 support covering ITSM standards in Incident, Problem and Change Management Working in a desktop support environment, with special focus on configuration and configurationmanagement tools; especially Microsoft OS You should have more »
Resolution and/or escalation of faults reported within agreed SLAs Ensuring all actions carried out on tickets are recorded accurately in the Service Management toolset Managing IT assets (e.g. laptops, printers, monitors, etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active … services and Operating Systems (Microsoft Windows 10) Essential You have notable experience in the following: Providing L1 technical support covering:Incident, Problem and Change Management Working in a desktop support environment, with special focus on configuration and configurationmanagement tools; especially Microsoft OS You should have more »
internal and external tasking and contribute to the planning activities. Working closely with our Service Delivery Manager and being responsible for: Monitoring and event management Service configurationmanagement Deployment management Infrastructure and platform management What youll be expected to do Deliver IT projects adhering to … relevant standards, policies and procedures including the Change Management Process, for both internal and external customers; Identify process improvement opportunities within the technical capability for the betterment of the business, promoting innovative solutions within the tea Establish best practice for the delivery of projects, both internal and external through more »
