Anti-Virus or EDR technologies – deploying and troubleshooting Good understanding and troubleshooting of 3rd party LOB Applications Good knowledge of MSP RMM toolsets, particularly ConnectWise Automate Excellent knowledge of Ticketing systems, particularly ConnectWise Manage Work to SLA thresholds for incident(s) and service request(s) You will also need to more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Aztech IT Solutions Ltd
a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents … clean UK driving licence (a company vehicle will be provided) Essential Technical Knowledge Office 365 Azure Active Directory Windows 10 PC & Server hardware Intune ConnectWise or similar ticketing system Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications more »
LAN/WAN/Routing/Firewalling) Citrix Virtual Apps, Desktops and ADC PowerShell and other scripting languages Active Directory Federation Services Experience with ConnectWise Manage/Automate or equivalent MSP tools A good understanding of cyber security best practice. Any knowledge of frameworks such as Cyber Essentials, CIS Control more »
a Help Desk/Service role is highly desirable and will be given extra consideration. Familiarity with the following IT systems is a plus: ConnectWise, BrightGauge, IT Glue. Knowledge of IT infrastructure and equipment preferred, including PCs, servers, switches, routers, etc. more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »
manual vehicle) Candidate must pass DBS check Desirable: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Helpdesk more »
CA12, Keswick, Cumbria, Braithwaite, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi more »
Employment Type: Permanent
Salary: £27000 - £37000/annum depending on experience