2 Permanent Continuous Improvement Jobs in Rugby

Support You will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing … smooth collaboration and alignment across different teams. Act as a point of escalation for critical issues, ensuring timely resolution and effective communication to stakeholders. Continuous Improvement Identify opportunities for process improvements in product support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with … with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mind-set with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data-driven approach to decision making and performance measurement. Ability to thrive more »

are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. Key job responsibilities Role model health … to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in more »