2 Continuous Improvement Jobs in Shropshire with Remote Work Options

implement service desk policies, procedures, and best practices to optimize efficiency and effectiveness. Monitor service desk metrics and performance indicators, identifying areas for improvement and implementing corrective actions, publish regular reports to business sector leads with KPI metrics and analysis. Maximise automation of systems to improve response times … systemic issues and prevent recurring problems. Customer Satisfaction: Implement strategies to enhance customer satisfaction, loyalty, and retention. Collect and analyse customer feedback to drive continuous improvement in service delivery. Training and Development: Develop training programs for service desk staff, ensuring they are well-equipped to handle a more »

all over the world. Category Strategic Group Projects function with local site responsibility You will help deliver world-class engineering CAPEX AND Asset improvement projects and business change cost savings projects. Reporting to the Head of Divisional Projects, you will take ownership and accountability for the design, delivery … Application of modern project management principles Delivery of projects to time, cost, quality, and safety plans Support the achievement of productivity and efficiency improvement targets You will have complete autonomy to deliver pragmatic, value-engineered projects to cost and time specifications You will coach, mentor, and develop your … within an Engineering discipline (Mechanical, Electrical or Chemical) Previous experience in an engineering Project Management role Experience with CAPEX investments - DELIVERY Practical application of continuous improvement methodologies In-depth knowledge of engineering standards, compliance and controls Experience working in a complex time sensitive, industrial manufacturing environment Proven more »