Warwick, Warwickshire, United Kingdom Hybrid/Remote Options
Telent Technology Services Limited
Continuous Service Improvement Lead - Telecoms/Defence/SCIDA Location: Warwick HQ (CV34 5AH) - Hybrid Working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive Starting Salary + Car Allowance + Matched Pension + Flexible Benefits Join Telent and help support the UK's critical national infrastructure. As part of the Site Co-ordinating Installation Design Authority … SCIDA) programme - supporting the RAF and wider Defence environments - you will drive a culture of continuousimprovement across a high-assurance, security-led service. We're seeking a Continuous Service Improvement (CSI) Lead ideally from a Telecoms, MOD, RAF or wider Forces background (other backgrounds and industry experience considered), with strong improvement … framework that supports SCIDA's assurance, compliance and operational delivery. You will work closely with the Head of AIR SCIDA , supporting contract performance, customer satisfaction and the delivery of continuousimprovement across MOD and RAF environments. Operating at the intersection of service optimisation, stakeholder engagement and change management, you will help shape a consistent, high-performance culture. More ❯
Continuous Service Improvement Lead - Telecoms/Defence/SCIDA Location: Warwick HQ (CV34 5AH) - Hybrid Working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive Starting Salary + Car Allowance + Matched Pension + Flexible Benefits Join Telent and help support the UK's critical national infrastructure. As part of the Site Co-ordinating Installation Design Authority … SCIDA) programme - supporting the RAF and wider Defence environments - you will drive a culture of continuousimprovement across a high-assurance, security-led service. We're seeking a Continuous Service Improvement (CSI) Lead ideally from a Telecoms, MOD, RAF or wider Forces background (other backgrounds and industry experience considered), with strong improvement … framework that supports SCIDA's assurance, compliance and operational delivery. You will work closely with the Head of AIR SCIDA , supporting contract performance, customer satisfaction and the delivery of continuousimprovement across MOD and RAF environments. Operating at the intersection of service optimisation, stakeholder engagement and change management, you will help shape a consistent, high-performance culture. More ❯
united kingdom, united kingdom Hybrid/Remote Options
ameygroupi
to implementation and benefits realisation. This role offers Hybrid working with travel to other offices including Oxford, London, Birmingham, Cardiff and Liverpool. The role also requires a commitment to continuousimprovement, seeking out opportunities to enhance portfolio management practices, leverage new methodologies, and adopt innovative tools that support greater efficiency and effectiveness across the portfolio. Ultimately, the … investment. The role also involves monitoring portfolio performance, managing risks and interdependencies, and working with IT colleagues to address portfolio-level risks. The role also requires a commitment to continuousimprovement, seeking out opportunities to enhance portfolio management practices, leverage new methodologies, and adopt innovative tools that support greater efficiency and effectiveness across the portfolio. Ultimately, the … or escalating as necessary. Collaborate with resource managers to manage resource risk across the portfolio to support delivery of projects on time, within budget and to acceptable quality. Promote continuousimprovement in portfolio management practices. Working closely with key IT stakeholders to accommodate and schedule new opportunities into the portfolio. Reporting the status, value, and importance of More ❯
london, south east england, united kingdom Hybrid/Remote Options
Dynamicas Resourcing
Key Responsibilities:<\/b> <\/div> • Part of the Senior Leadership and Technical Leadership Teams within the organisation <\/div> • Work closely with PMO & Projects Engineering Teams to deliver Continuous Service Improvement to Client Onboarding experience and delivery of Managed IT Projects <\/div> • Report directly to the CTO/Executive Management Team <\/div> • Strategic Planning … for some key client projects <\/div> • Project Quality Management - All projects should have quality management derived from client feedback at the closure stage and fed back into the ContinuousImprovement Cycle <\/div> • ContinuousImprovement - Promote a culture of continuousimprovement within PMO and the projects it oversees <\/div More ❯
london, south east england, united kingdom Hybrid/Remote Options
Constructor
the company today. We're a passionate team of technologists who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuousimprovement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great … roles, responsibilities, and handoffs to ensure smooth execution and reduce duplicated work or team dependencies. Facilitate regular meetings and communication channels to ensure all stakeholders are informed and aligned. ContinuousImprovement & Pattern Recognition: Proactively identify patterns, trends, and common challenges in customer integrations to inform process improvements and potential product enhancements. Establish metrics and reporting to track … the effectiveness of integration processes and identify further opportunities for optimization. Champion a culture of continuousimprovement within the integration ecosystem. Project Management: Lead Customer Integration teams' meetings (e.g. stand ups) to ensure continuous collaboration. Manage all phases of integration improvement projects, including planning, execution, monitoring, and reporting. Develop project plans, define scope, set More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Pharmacy2U
products, and processes meet the highest standards of reliability, compliance, and patient safety. This role is responsible for defining and embedding the QA strategy, establishing robust governance, and driving continuousimprovement across the software delivery lifecycle. A key element of this role is to advance test automation and intelligent assurance practices, increasing delivery speed and consistency while … the testing lifecycle (including planning, execution, and reporting), ensuring thorough validation of all releases. o Define and track measurable quality metrics and KPIs to assess performance, risk exposure, and continuous improvement. o Ensure compliance with relevant regulations, standards, and policies (including data protection, clinical safety, and audit requirements). o Conduct post-implementation reviews to capture lessons learned and … implementation, and governance of automation tools and frameworks across products and platforms. o Partner with engineering and DevOps teams to embed automated testing within CI/CD pipelines, ensuring continuous assurance and release readiness. o Promote a pragmatic, value-based approach to automation — combining manual, exploratory, and automated testing for comprehensive coverage. o Track automation ROI and drive maturity More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Oliver James
Lead HR process improvement and change initiatives within a global organisation. Drive Workday adoption, redesign and standardise HR processes, and deliver automation and CI projects. Work closely with senior HR stakeholders to influence, challenge and embed new ways of working. Ideal for someone with LSS, Workday/ServiceNow experience, and strong HR transformation background. HR Process & Change … Manager - 10 Month FTC Location: Manchester (Hybrid: 3 days office/2 days home) Salary: Competative/Excellent Benefits Are you an HR transformation specialist with a passion for continuousimprovement and technology-enabled change? Do you thrive in complex, global environments and know how to challenge, influence and bring people with you If so, this role … global law firm undergoing a significant HR transformation programme. Following a major HRIS implementation, they are now focused on standardising processes, improving Workday adoption, and embedding a culture of continuousimprovement across their HR function. This is a high-visibility role, reporting into the Global Head of ContinuousImprovement, working closely with senior HR More ❯
Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
DWP Digital
you'll help manage the delivery of change to Universal Credit and evolve how we approach release management. You'll work on large-scale programmes, ideally with experience in continuous delivery of transactional web services, and use your skills to influence and coordinate across multiple teams. You'll lead the end-to-end release process for Universal Credit Full … and stakeholders to keep delivery on track. You'll also integrate change and release activities into agile workflows and oversee implementation planning across teams. Beyond delivery, you'll drive continuousimprovement by running retrospectives and refining release processes. You'll manage stakeholder communications, user preparation, and adoption activities to ensure each release delivers real value. Regular out … implementation and release. Clear & Strategic Communication - You can communicate succinctly and effectively to audiences at all levels, influencing decisions and building trust across the organisation and wider department. Innovation & ContinuousImprovement - You can generate innovative solutions to challenges while maintaining a strong focus on continuousimprovement and operational efficiency. Details. Wages. Perks. You'll More ❯
london, south east england, united kingdom Hybrid/Remote Options
Endava
leadership, this role acts as a catalyst for transformation, shaping how Endava evolves its people operations, ways of working, and collective mindset. The leader will inspire and embed a continuousimprovement and growth-oriented culture, empowering teams to embrace change, experiment with new approaches, and drive innovation through collaboration and learning. With experience managing global teams and … bring a proven ability to design and lead HR Shared Services transformations, delivering scalable solutions that balance operational excellence with an exceptional employee experience. Known for their curiosity and continuousimprovement mindset, they proactively explore new technologies and approaches—experimenting with automation, digital workflows, and self-service innovations to evolve how HR operates. This leader thrives in … increase accuracy and speed. Work as part of the new location/M&A team to ensure set up of new locations is done with rigor and consistency. Drive continuousimprovement initiatives using Lean, Six Sigma, or similar methodologies to enhance process quality and customer satisfaction. People & Change Management Build, develop, and lead a high-performing global More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuousimprovement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuousimprovement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuousimprovement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
UK Home Office
environments to design and deliver services that meet user needs and strategic goals. You will guide stakeholders through technical decisions, ensuring alignment with governance and assurance processes, and championing continuousimprovement and innovation. What You'll Do: Analyse existing systems to recommend improvements or new technologies that address organisational needs and enhance security. Contribute to solution design … departmental or cross-government strategies. Support integration of new systems into existing infrastructures, documenting precise technical approaches and standards. Own one or more digital components, guiding design, implementation, and continuousimprovement throughout the delivery lifecycle. Collaborate across teams and suppliers to identify reusable components, reduce technical debt, and drive consistent architectural practices. Evaluate outcomes of projects or … to governance requirements and assurance frameworks, ensuring solutions meet relevant policies, standards, and compliance requirements Essential skills: Designing and delivering quality services with strong technical grounding. Driving innovation and continuousimprovement in solution design. Navigating complex landscapes of technologies, suppliers, and cross-government teams. Applying agile development and DevOps principles, following robust engineering standards. Shaping or contributing More ❯
Swallownest, Sheffield, South Yorkshire, England, United Kingdom Hybrid/Remote Options
Big Red Recruitment
Lead and develop a nationwide IT field operations function, driving service quality, efficiency, and continuousimprovement, within a growing technology services division. The IT Field Operations Manager will lead engineering teams, partners, logistics, and service desk capability to deliver efficient, high-quality, and compliant services across multiple workstreams.In this role, you will shape and optimise field engineering … operations, ensuring the structure, skills, and capacity are aligned with current and future business demands. You'll build scalable frameworks, lead workforce planning, support continuousimprovement, and introduce robust systems and processes that enable the organisation to meet evolving technology service requirements. You'll oversee both direct and indirect engineering teams, assessing workforce capability, geographical coverage, skill … commercial contract terms with partner networks Excellent communication skills and the ability to engage effectively at all levels A collaborative and structured approach, able to introduce clarity, governance, and continuousimprovement Permanent position Sheffield based HQ (S20) Hybrid working policy, 2-3 days per week on-site, with UK-based travel ad hoc. Salary More ❯
consolidation programmeis seeking an experienced SAP FieldVu Consultant to support configuration, BAU operations, reporting, and enhancement work. This role forms part of an ongoing Business-as-Usual (BAU) and continuousimprovement service, ensuring the stability and optimisation of SAP FieldVu within a large, complex environment. The consultant will have strong experience with SAP Business One. The consultant … peripherals. Implementation Support Assist with implementation tasks, testing cycles, and validation. Produce or update design documentation and support deployments. Work alongside business stakeholders to convert requirements into system changes. ContinuousImprovement Review current FieldVu usage and identify process optimisation opportunities. Recommend best-practice improvements across workflows and operations. Provide knowledge transfer and light training for end-users … with FieldVu functionality in order management, rental workflows, or resource/material handling. Ability to create new reports and develop additional system features. Proven experience operating within BAU and continuousimprovement environments. Excellent communication, documentation, and stakeholder management skills. Background working within large, global, or highly matrixed organisations. Desirable Skills ServiceNow ITSM experience (bonus, not essential). More ❯
kirklees, yorkshire and the humber, united kingdom Hybrid/Remote Options
Wavenet
schedule of change and release calendars, providing clear visibility to all involved parties. Post-Implementation Reviews: Conduct reviews to validate the effectiveness and outcomes of implemented changes and releases. ContinuousImprovement: Champion the ongoing enhancement of change and release processes to boost efficiency, consistency, and governance. What We're Looking For: Experience: Previous experience as a Change … leadership skills to guide stakeholders through the decision-making process. Balanced Approach: Ability to effectively balance control with agility, ensuring stability without sacrificing speed. Proactive Improvement: A continuousimprovement mindset, focused on enhancing processes for better outcomes. Additional Information Join Us We are committed to building a diverse and inclusive workforce. We welcome applicants from More ❯
Newcastle upon Tyne, United Kingdom Hybrid/Remote Options
NHS Business Services Authority
timely implementation while minimising disruption to NHSBSA services. You will work collaboratively to engage and influence internal and external stakeholders to support successful change delivery. Focused on data-driven continuousimprovement, you will identify trends, refine processes and reduce change-related incidents. The role also includes participation in the daytime and out-of-hours Major Incident Management … and manage the lifecycle of change, ensuring they are processed within agreed SLAs. 13. Manage the Change Team, providing guidance, support, and professional development opportunities. 14. Proactively utilise ContinualImprovement (CI) activities in relation to Change Management and support CI activities across ITSM Practices. 15. Develop and deliver reports on change management metrics and performance, providing insights and … staff to deliver organisational goals and objectives. Change Management, Incident and Major Incident Management, Problem Management, Release Management, Service Request Management, Configuration Management, Capacity and Performance Management and ContinualImprovement ITIL practices. Managing contracted suppliers against a KPI and service management/improvement framework. Managing Service Reviews and approval of supplier delivered reports. Delivery of internal More ❯
buckinghamshire, south east england, united kingdom Hybrid/Remote Options
Neilson Financial Services
can be easily deployed across different markets. Ensure that all models and analytics solutions used within lead management are implemented through robust, maintainable code and streamlined workflows. Oversee the continuousimprovement of these processes to maintain high-quality outputs and alignment with business objectives. Team Management: Oversee the Workflow Business Analyst and SQL Analyst Developer teams, ensuring … that their efforts align with broader business objectives. Provide mentorship and guidance to junior team members, fostering a collaborative and growth-oriented environment. Evaluate team performance and drive continuousimprovement initiatives to enhance efficiency, effectiveness, and innovation. Technical Oversight: Work closely with IT and development teams to ensure the seamless integration of business intelligence models into production More ❯
guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuousimprovement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive ContinuousImprovement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuousimprovement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive ContinuousImprovement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯
Greater Bristol Area, United Kingdom Hybrid/Remote Options
Pontoon Solutions
to the data engineering roadmap through research, technical vision, business alignment, and prioritisation. This role is also expected to be a subject matter expert in data engineering, fostering collaboration, continuousimprovement, and adaptability within the organisation. They act as a mentor and enabler of best practices, advocating for automation, modularity, and an agile approach to data engineering. … data across the organisation. Implement and uphold data governance, security, and compliance standards, ensuring adherence to regulatory and organisational best practices. Identify and mitigate risks, issues, and dependencies, ensuring continuousimprovement in data engineering processes and system reliability, in line with the company risk framework. Ensure quality is maintained throughout the data engineering lifecycle, delivering robust, scalable More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid/Remote Options
Oasis Business Personnel Ltd
role in the administration, maintenance, and operational integrity of their core HR systems. You will ensure effective system configuration, act as a key escalation point, provide expert guidance, drive continuousimprovement, and collaborate closely with HR Systems Product Owners, HR System Analysts, HR Services, and key suppliers. Main Duties and Responsibilities: System Administration & Health Configure and maintain … Change Management Support system updates and releases, including testing, deployment, post-release monitoring, and user provisioning. Lead change management initiatives to ensure smooth adoption of system enhancements. Collaboration, Improvement & Reporting Recommend and implement process improvements to enhance HR system efficiency and user experience. Oversee reporting and analytics, delivering accurate and actionable insights. Contribute to HR systems strategy and … HR System Analysts. Excellent problem-solving and analytical skills, capable of identifying root causes and driving resolutions. Exceptional collaboration and communication skills, engaging effectively with diverse stakeholders. Committed to continuousimprovement and innovation in HR systems and processes. Experience: Proven experience managing, administering, and configuring complex HRIS (e.g., SAP, Oracle), including workflows, security, and integrations. Solid understanding More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
Hargreaves Lansdown
coaching & mentoring to peers and more junior members of the team Work collaboratively with others in a cross functional team to deliver high quality digital client journeys Advocate for continuousimprovement within the team including for the ways of working, quality, security, performance and CI/CD processes. Responsible for documenting all solutions, produced to agreed team … performance implications, best practices and other non-functional requirements. Able to write, assist in writing or reviewing technical documentation. Advocate of excellent development practices to optimise for rapid and continuous delivery of client value. React Native, GraphQL and DevOps experience beneficial Skills/Attributes Excellent collaborator, naturally works well with others across different disciplines in a cross functional team. … to use initiative. Pragmatic and focused on delivery. Effective time management. Willingness to learn and desire to develop professionally. Tenacious, with a pride in what you do. Have a continuousimprovement mindset. Why Us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years More ❯
london, south east england, united kingdom Hybrid/Remote Options
The ECA International Group
maintain technical roadmaps that align with business strategy Work with product owners to build and maintain a prioritised backlog that balances business value, technical debt, and innovation 10. Quality & ContinuousImprovement Enforce rigorous quality standards including test-driven development (TDD), code reviews, and automated testing Ensure that security best practices are followed to the highest standards Foster … a culture of experimentation, learning, and continuousimprovement Use data and metrics to drive decisions and demonstrate improvement in team velocity, quality, and business outcomes The Ideal Candidate: 1. Data-first mindset You understand how data arrives in an organisation: via APIs, files, partner feeds, human/crowd sourced inputs or from the internet and More ❯
reading, south east england, united kingdom Hybrid/Remote Options
Axiom Software Solutions Limited
essential service alongside the OT team to understand and articulate operational risk and cyber risk. Maintain Security Operations Responsible for maintaining our security operations processes, including supporting an effective continuousimprovement process surrounding the services provided. Familiarity desired with Microsoft security operations tools (e.g. Sentinel), and extensive knowledge of other security tools such as SOAR, EDR/… hunting) to continuously evaluate and uncover vulnerabilities throughout the technology stack. Act as an ambassador within the Cyber Security team for the application of a risk-based approach and continuous risk reduction. Collate the data supporting dashboards with robust SecOps metrics that evidence the tangible reduction in risk and technical debt. 4 Incident Readiness & Response The Security Operations team … business for a significant cyber security incident (e.g. ransomware attack) and actual responses to live incidents. Responses to incidents are run in a structured, measured and auditable manner with continuousimprovement integrated into incident management processes to ensure processes are always adapting to the changing threat landscape. Reduction over time in business impacts experienced as a result More ❯
culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You ll lead transformation through the design and continualimprovement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you ll chair the Change Advisory Board, safeguard … to maintain capability and performance. Finally, you ll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuousimprovement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of … cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuousimprovement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control More ❯
Central London, Bloomsbury Square, Greater London, United Kingdom Hybrid/Remote Options
RecruitmentRevolution.com
culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You’ll lead transformation through the design and continualimprovement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you’ll chair the Change Advisory Board, safeguard … to maintain capability and performance. Finally, you’ll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuousimprovement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of … cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuousimprovement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control More ❯