IT Engineer
- Hiring Organisation
- Trusted Technology Partnership
- Location
- Ringwood, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach at all times … facing or field-based engineering roles is highly desirable. Desirable: Experience working to formal service management frameworks, including SLAs and OLAs. Previous involvement in continuous improvement initiatives, including reviewing and updating processes. Experience supporting or mentoring colleagues, delivering training, or leading tasks when required. This role ...