product managers and engineers to integrate design solutions into product roadmaps. Communicate design concepts and insights clearly to multiple stakeholders. Develop and define project scope with Product and Engineering. ContinuousImprovement: Regularly participate in sprint planning and design reviews, offering constructive critique and promoting continuousimprovement within the team. Qualifications: Experience: 4+ years of More ❯
Quality Assurance Manager to take strategic and operational ownership of MBNL's integrated Quality Assurance activity. This is a pivotal role, embedding a culture of quality, operational assurance, and continuousimprovement across all levels of the business and its ecosystem. You will be accountable for the implementation, governance, and ongoing improvement of MBNL's Management … Oversee internal and external audit programmes, ensuring the right auditors are in place and supplier assurance is robust. Lead the delivery of a Quality Maturity Model strategy to support continuous improvement. Manage supplier audit programmes, including direct auditing of key contractors and partners. Own the management and operation of MBNL's Customer Portal and establish effective communications forums. Develop … Experience in managing supplier assurance and contractor operations. Ability to work independently, prioritise effectively, and deliver high-quality outcomes under pressure. Commercially aware, with a business-focused mindset and continuousimprovement approach. Nice To Have Knowledge of other management system standards (for example ISO27001, ISO22301) An understanding of the wider role of MBNL and an appreciation of More ❯
Management Lead Fully remote/Permanent £80,000 - £100,000 We are looking for a strategic and hands-on HRIS Change Management Lead to drive the implementation, optimisation, and continuousimprovement of global HR systems, including Dayforce and TeamTailor . This role is key to ensuring HR technology supports operational excellence, enhances user experience, and meets the … Acceptance Testing (UAT) to ensure successful deployments. Supplier & Vendor Management Manage relationships with system vendors, ensuring issues are resolved and future enhancements are delivered. Monitor system performance and drive continuousimprovement initiatives. Qualifications & Experience Minimum 5 years' experience with Dayforce (essential). Experience with TeamTailor (preferred). Proven track record in HR systems and change management roles … . Experience managing technical HR projects and delivering continuous improvements. Experience implementing HR systems at a global level is highly desirable. Skills & Attributes Approachable and personable with excellent communication skills. Strong analytical skills with high attention to detail. Effective at building strong business partnerships and collaborating cross-functionally. Able to operate under pressure in a fast-paced environment. Strong More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
Management Lead Fully remote/Permanent £80,000 - £100,000 We are looking for a strategic and hands-on HRIS Change Management Lead to drive the implementation, optimisation, and continuousimprovement of global HR systems, including Dayforce and TeamTailor . This role is key to ensuring HR technology supports operational excellence, enhances user experience, and meets the … Acceptance Testing (UAT) to ensure successful deployments. Supplier & Vendor Management Manage relationships with system vendors, ensuring issues are resolved and future enhancements are delivered. Monitor system performance and drive continuousimprovement initiatives. Qualifications & Experience Minimum 5 years' experience with Dayforce (essential). Experience with TeamTailor (preferred). Proven track record in HR systems and change management roles … . Experience managing technical HR projects and delivering continuous improvements. Experience implementing HR systems at a global level is highly desirable. Skills & Attributes Approachable and personable with excellent communication skills. Strong analytical skills with high attention to detail. Effective at building strong business partnerships and collaborating cross-functionally. Able to operate under pressure in a fast-paced environment. Strong More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
leading complex, multi-team programmes to ensure consistency. You'll coach teams, manage senior stakeholders and resolve delivery challenges to optimise flow and outcomes. You'll foster innovation and continuousimprovement to deliver impactful, efficient data solutions that support DWP's strategic goals.You'll handle high-risk challenges, manage complicated dependencies, and act as a key escalation … providing mentorship, regular feedback, and fostering a high-performing, collaborative culture rooted in agile principles. You'll tackle obstacles head-on, fine-tune workflows, and champion a culture where continuousimprovement is embedded in everything the team does. Your leadership will keep delivery moving efficiently, creating the momentum needed for impactful, lasting change. What skills, knowledge and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Fintelligent Search
a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuousimprovement through data-driven decision-making. As Cu stomer Service Team Manager, you will use data to optimise workflows and implement best practices to deliver exceptional service … live chat, email, and other channels. Implement and maintain best practices across all customer service functions. Collaborate with other departments to enhance customer experience and resolve complex issues. Drive continuousimprovement initiatives and staff development. About You Experience withZendeskor similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching More ❯
Bosham, Sussex, United Kingdom Hybrid / WFH Options
Marc Daniels
across operational teams. The Business Data Analyst plays a key role in driving efficiency, accuracy, and accountability across the contract by producing compliance reports, analysing operational trends, and supporting continuousimprovement initiatives. The role also involves stakeholder engagement, training support, and contributing to the development of forecasting and data validation tools. Responsibilities: Develop, manage, and continuously improve … data systems, reporting, and quality assurance processes to improve data handling and quality control, Contributes to the development of tools and data models to support proactive decision making and continuousimprovement initiatives within the contract Requirements: GCSE's/A Level's or equivalent Computer Software (PowerBI & Excel) App development and maintenance Previous Experience in the use More ❯
Chichester, West Sussex, England, United Kingdom Hybrid / WFH Options
Marc Daniels
across operational teams. The Business Data Analyst plays a key role in driving efficiency, accuracy, and accountability across the contract by producing compliance reports, analysing operational trends, and supporting continuousimprovement initiatives. The role also involves stakeholder engagement, training support, and contributing to the development of forecasting and data validation tools. Responsibilities: Develop, manage, and continuously improve … data systems, reporting, and quality assurance processes to improve data handling and quality control, Contributes to the development of tools and data models to support proactive decision making and continuousimprovement initiatives within the contract Requirements: GCSE's/A Level's or equivalent Computer Software (PowerBI & Excel) App development and maintenance Previous Experience in the use More ❯
Bethesda, Maryland, United States Hybrid / WFH Options
Noblis
for and not limited to: Driving technical and operational effectiveness by evaluating cyber defense capabilities, conducting control assessments, identifying gaps, establishing metrics, and aligning with organizational security objectives. Leading continuousimprovement initiatives through process analysis, architectural improvements, workflow optimization, and capability enhancement roadmaps. Enhancing incident response capabilities by designing procedures and playbooks, developing standardized approaches for different … performance. Required Qualifications Active Top Secret/SCI clearance with Polygraph. US Citizenship is required. Experience concentrating on overall technical and operational effectiveness of capabilities. Experience providing recommendation on continuousimprovement of the processes and architecture supporting the overall Cyber Defense operational activities including, but not limited to, analysis, incident handling and reporting products, and the reporting More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
Noblis
of improvement Lead regular agile sessions to encourage collaboration, transparency, and innovation Facilitate team scrums, sprint planning, and user demonstrations Advise government personnel on incremental changes for continuousimprovement Participate in Program Increments (PIs) and Agile Release Train (ART) activities Support coordination between development teams and infrastructure teams Track and report team metrics and velocity … SAFe SPC, etc.) Experience with SAFe Agile framework Experience mitigating SAFe adoption resistance Demonstrated success in building high-performing Agile teams Experience with Inspect and Adapt practices to drive continuousimprovement Understanding of software development processes Expert-level proficiency with: SAFe Agile framework and practices Advanced Scrum Master techniques Agile maturity assessment Team performance optimization Scaled Agile More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
TalkTalk
contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuousimprovement culture. Building a positive climate where concerns are addressed and conflicts are resolved in a timely and appropriate manner, in line with our policies, procedures, shared … behaviours and values, utilising your proven depth of ER and IR experience. Driving engagement strategies that enable positive colleague experience. Data-driven & CI Providing People Team thought leadership, delivering continuous operational excellence, toolset, mindset, and skillset to ensure consistent and timely high-quality support. Monitoring and analysing business performance, providing insights, regular reporting and recommendations to leaders to improve … problem-solving approach with excellent attention to detail and the ability to drive change effectively, handling unexpected challenges and complexity positively. A collaborative, curious mindset with a solutions-focus continuousimprovement outlook. What We Offer Flexible hybrid working – with a minimum of 50% office (Manchester) presence to support teamwork and connection Collaborative office spaces designed for creative More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
iO Associates
looking for a highly skilled professional to design, own, and lead the bid function within the business. This is a unique opportunity to shape how they approach tenders, drive continuousimprovement, and take full responsibility for managing and delivering compelling bids across the UK & Ireland. The organisation provides digital technology solutions to the NHS, supporting improved healthcare … Market Insight: Monitor NHS frameworks, procurement activity, and competitor trends to identify strategic opportunities. Compliance & Quality: Ensure all submissions meet NHS procurement standards, client specifications, and internal governance requirements. ContinuousImprovement: Create and maintain bid libraries, templates, and tools to drive efficiency and consistency. Post-Submission: Lead feedback and debrief sessions, embedding learning's to enhance future More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
iO Associates
looking for a highly skilled professional to design, own, and lead the bid function within the business. This is a unique opportunity to shape how they approach tenders, drive continuousimprovement, and take full responsibility for managing and delivering compelling bids across the UK & Ireland. The organisation provides digital technology solutions to the NHS, supporting improved healthcare … Market Insight: Monitor NHS frameworks, procurement activity, and competitor trends to identify strategic opportunities. Compliance & Quality: Ensure all submissions meet NHS procurement standards, client specifications, and internal governance requirements. ContinuousImprovement: Create and maintain bid libraries, templates, and tools to drive efficiency and consistency. Post-Submission: Lead feedback and debrief sessions, embedding learning's to enhance future More ❯
london, south east england, united kingdom Hybrid / WFH Options
iO Associates
looking for a highly skilled professional to design, own, and lead the bid function within the business. This is a unique opportunity to shape how they approach tenders, drive continuousimprovement, and take full responsibility for managing and delivering compelling bids across the UK & Ireland. The organisation provides digital technology solutions to the NHS, supporting improved healthcare … Market Insight: Monitor NHS frameworks, procurement activity, and competitor trends to identify strategic opportunities. Compliance & Quality: Ensure all submissions meet NHS procurement standards, client specifications, and internal governance requirements. ContinuousImprovement: Create and maintain bid libraries, templates, and tools to drive efficiency and consistency. Post-Submission: Lead feedback and debrief sessions, embedding learning's to enhance future More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
both internal stakeholders and external partners to ensure the organisation's IT infrastructure remains robust, secure, and fit for purpose. With a strong technical background and a passion for continuousimprovement, you'll help shape the IT landscape and contribute to the company's wider technology strategy. Key Responsibilities Lead and manage the IT support team, providing … Oversee IT asset, licence, and contract management. Ensure the integrity, security, and continuity of business systems and data through appropriate backup and recovery measures. Contribute to IT strategy and continuousimprovement initiatives across the business. Key Skills & Experience Proven experience managing and leading an IT support team - management experience is essential. Strong technical knowledge of Microsoft More ❯
Cullompton, Devon, South West, United Kingdom Hybrid / WFH Options
Gregory Distribution
provider of logistics and transport services across the UK. We pride ourselves on delivering tailored solutions for a diverse range of clients. Our commitment to operational excellence, compliance, and continuousimprovement ensures we meet and exceed our clients' expectations. Job Description: We're seeking a skilled Data Integration Developer to build and maintain efficient system integrations. This … principles. Collaborate with internal teams and external stakeholders to gather, analyse, and document integration requirements, business processes, and data flows, translating them into effective technical solutions. Contribute to the continuousimprovement of middleware platforms and integration technologies, including testing system updates, supporting infrastructure teams with patching, and ensuring adherence to security and compliance standards. Evaluate and estimate More ❯
Mansfield, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Akkodis
supporting the successful delivery of complex, high-value projects. The Role This is a strategic and hands-on role, ideal for someone who thrives on embedding best practice, driving continuousimprovement, and influencing senior stakeholders. You'll be responsible for overseeing risk frameworks, leading assurance reviews, and ensuring governance compliance across a portfolio of environmental programmes. Key … RAIIDD (Risks, Assumptions, Issues, Dependencies, Decisions) processes. Conduct assurance reviews and support governance board reporting. Oversee compliance with internal and external assurance frameworks. Support change control, performance monitoring, and continuousimprovement initiatives. Provide training and guidance to project teams on risk and assurance best practices. About You Essential: Proven experience in risk management and assurance within a More ❯
The Role This role is responsible for the consistent, high-quality delivery of IT services across the UK estate. You will take ownership of service performance, supplier management, and continuousimprovement - ensuring that systems supporting both front and back of house operations run seamlessly. You'll work closely with Product Owners, Business Stakeholders, and external vendors, driving … restaurant-facing IT services. Act as the primary contact for key suppliers - particularly Vista, Oracle, and Fourth - ensuring effective coordination and accountability. Establish a governance structure for service reviews, continuousimprovement, and supplier collaboration. Lead service reporting, SLA tracking, and root cause analysis for major incidents. Work closely with Product and Business Owners to align service delivery More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Data Careers
will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuousimprovement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring … of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuousimprovement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on ServiceNow capabilities, integrations, and module optimisation. Contribute to tooling strategy and future More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Data Careers
will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuousimprovement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring … of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuousimprovement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on ServiceNow capabilities, integrations, and module optimisation. Contribute to tooling strategy and future More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
Data Careers
will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuousimprovement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring … of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuousimprovement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on ServiceNow capabilities, integrations, and module optimisation. Contribute to tooling strategy and future More ❯
Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
Data Careers
will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuousimprovement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring … of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuousimprovement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on ServiceNow capabilities, integrations, and module optimisation. Contribute to tooling strategy and future More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Nextech
to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuousimprovement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead … technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuousimprovement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding More ❯
team with negotiation, into programme management and delivery, and finally supporting a seamless transition into operational service. The role ensures effective execution of the established commercial strategy while facilitating continuousimprovement in processes and outcomes. Key Accountabilities: Bid & Proposal Support: Provide commercial input into RFPs, bids, and tenders, ensuring competitive and profitable pricing models. Collaborate with pre … for ongoing service delivery, including pricing, SLAs, and performance incentives are clearly aligned to contractual agreements. Ensure seamless onboarding of contracts into operational functions, supporting service management teams. Drive continuousimprovement in commercial processes to enhance efficiency and profitability. About You: Bachelors Degree or equivalent (Law degree is preferable) Minimum 5 years' experience in a contract management More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Morgan Philips Group
team with negotiation, into programme management and delivery, and finally supporting a seamless transition into operational service. The role ensures effective execution of the established commercial strategy while facilitating continuousimprovement in processes and outcomes. Key Accountabilities: Bid & Proposal Support: Provide commercial input into RFPs, bids, and tenders, ensuring competitive and profitable pricing models. Collaborate with pre … for ongoing service delivery, including pricing, SLAs, and performance incentives are clearly aligned to contractual agreements. Ensure seamless onboarding of contracts into operational functions, supporting service management teams. Drive continuousimprovement in commercial processes to enhance efficiency and profitability. About You: Bachelors Degree or equivalent (Law degree is preferable) Minimum 5 years' experience in a contract management More ❯