6 Permanent Customer Engagement Jobs in Berkshire

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice … of customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose more »

Growing existing relationships by securing new lease contracts for new equipment Achieving and exceeding agreed quarterly and yearly targets Responding to all prospect and customer requests in a super-efficient and professional manner. We are well known for our impeccable customer service and efficiency. Managing and logging all … prospect and customer engagements on our CRM system Desired skills and personal qualities required: Minimum of 2 years B2B sales experience Previous experience in a Business Development role advantageous Experience of selling to/working with the education sector is beneficial but not essential Able to perform in a more »

are constantly working to provide clients across the UK with the best audio-visual solutions. They work with exciting well-known brands to broaden customer experiences with the sole purpose of changing the way people work and communicate. The Role The Service Coordinator plays a vital role in ensuring … seamless technical support services and maintaining strong customer relationships. Our client is responsible for managing service callouts, coordinating technical visits, and overseeing the administrative aspects of service contracts. The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. Key Responsibilities Service … Coordinate with customers to manage and ensure smooth execution of service visits. Ensure engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

Effectively manage and advance client support requests, maintaining meticulous documentation of issues and solutions within our helpdesk system. Problem Resolution: Conduct thorough analyses of customer issues to pinpoint root causes and devise effective solutions. Client Engagement: Keep clients informed regarding issue statuses and promptly escalate high-priority problems … efficiency. A keen eye for detail. Knowledge and Experience: You should bring experience and proficiency in the following areas: Business Applications: Dynamics 365 (Sales, Customer Engagement, Operations, Talent). Productivity Suite: Office 365, Teams, SharePoint, OneNote, Excel. Power Platform: Power BI, Flow, PowerApps, Common Data Service. Key Systems more »