1 to 25 of 42 Customer Engagement Jobs in the South East

services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customer engagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »

systems to D365 ERP and related platforms. resources across a matrix-managed environment to ensure timely delivery spanning data migration, conversion, integration. improve the customer service provided to the business, with clear communication and collectively developing business relationships, focusing on common goals. with operational managers and staff in a … a related computer science degree) with MS D365 F&O and MS Data Management tools/processes. in implementing Microsoft Dynamics solutions, covering both Customer Engagement and Finance & Operations domains. more »

FPG seeks an ORAN Solutions Manager to take charge of customer relationships to promote my client's Radio Access Networks solutions and services. This role entails driving the end-to-end technical sales cycle and engaging customers with a focus on both hardware and software components. Responsibilities: Lead the … technical sales process, crafting sophisticated solutions tailored to customer needs. Consult with customers on intricate networking solutions. Collaborate with Account Managers to initiate proactive customer engagements. Identify and pursue upsell opportunities throughout the sales process. Take the lead on crafting responses to requests for information, proposals, and quotes … headquarters. Provide comprehensive product line specifications and maintain deep technical knowledge of the RAN portfolio and associated technologies. Requirements: Maintain a solid understanding of customer market dynamics and regulatory landscapes, along with technical trends in the industry. Stay abreast of developments in the ORAN ecosystem and offer tailored solutions more »

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »

Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established … area Making recommendations and driving these recommendations to resolve outstanding issues Produce accurate and effective documentation Adhere to relevant change control processes Develop strong customer relationships to drive further engagement Perform other duties as required by the business Required to travel to Farnborough or London once per quarter … switching) Essential characteristics: Broad level of IT experience (particularly in the email/encryption or web proxy arena) Excellent organisational skills Team Player Excellent customer service skills Good problem-solving capacity and the ability to do so unsupervised This is a key and varied role. The successful candidate will more »

selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from invenioLSI. Responsibilities - Sell SAP consulting/… managed services and SAP software resell. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieves/exceeds quota targets. Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers … and leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information more »

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »

business opportunities via outbound cold calling into targeted enterprise-level accounts. · Inbound lead development: Qualify & develop new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). · Opportunity progression: You will be assigned opportunities to progress … as part of a ‘win-team’ with an Account Executive and Solution Consultant. · Prospecting activity: You will be a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement. WHAT YOU NEED TO SUCCEED · Success achieving sales more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

successful candidate will be responsible for identifying new customers that could benefit from their services, whilst nurturing existing relationships and maximising sales through their customer portfolio. This is an exciting opportunity for a passionate business development manager to join a world class, global organisation offering you a progression route … selling within an engineering or manufacturing environment *Lives a commutable distance from Letchworth (must be in the office twice a week) The Role: *Increase customer engagement *Promote and raise awareness of products and services *Identify new business opportunities and develop these into prosperous relationships *Understand your customers, their more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

Executive Aylesbury/Hybrid (2 days per week onsite) Up to £28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and … regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI. Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance. Prepare and deliver client presentations, reports, and proposals, demonstrating the value … proactively identifying opportunities for programme enhancements and driving continuous improvement. Ideally, your skills and experience will include: Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company. An understanding of loyalty programmes and customer engagement more »

and success of the business. If you are someone who is confident with the full support process through to 3rd line and can be customer facing with confidence, then this could be for you: The company: With plans for growth this year, they are looking to expand their team … with the wider team effectively What will you need to apply: Experience with 1st/2nd/3rd line support Strong knowledge on D365 Customer Engagement and Power Platform Confident being customer facing Previously dealt with small change requests Partner experience desirable What do they offer in more »

and increasing business development for future business. Key Responsibilities Deliver the sales targets, margin enhancement and profit projections within the realms of the UK customer base by ensuring product mix, pricing, standardisation and NPD Be the focal point for the management of relationship with its customers, ensuring the relationship … Key Account Plans and management of major customers Liaise with plants and customers about medium- and long-term sales forecasting, including the responsibility for customer forecast accuracy and management of slow-moving stock Management of customer complaints in close liaison with plant teams, ensuring effective and proactive communication … and resolution Management of various customer projects both with the customer and internally within the company Produce monthly sales reports and date on time in full Responsible for pursuing overdue accounts to ensure due diligence regarding working capitol Develop positive, proactive relationships across internal department Foster new customer more »

delivery environment, with responsibility for both the development of new initiatives and ongoing maintenance and support of existing Power Apps across our Dynamics 365 (Customer Engagement) estate.You will be required to communicate and work with business users in the UK and internationally to resolve identified issues and support … include: Working with business users and front-line support teams to resolve issues related to D365 and associated systems Undertaking small changes in D365 Customer Engagement and the Power Platform to address issues and deliver value to business users Ensuring all work is recorded in ServiceNow and Azure … in a fluid business environment with changing priorities Can cope with work from multiple sources and manage workload and expectations appropriately Exposure to D365 Customer Engagement configuration and administration Experience working with the Microsoft Dataverse, specifically D365 Sales/Customer Engagement Experience within 1st or 2nd more »

enhancing the sales team's operational efficiency by providing comprehensive administrative and support services, enabling them to focus more intently on sales activities and customer engagement. This role aims to streamline sales processes, support customer interactions, and facilitate market research and data management. NOTE: this is a hybrid … How you will contribute Sales Administration : Oversee CRM updates, sales reporting, and maintenance of sales records to ensure accuracy and up-to-date information. Customer Engagement Support : Assist in organizing meetings, preparing materials, and managing follow-ups with potential and existing customers to enhance engagement and satisfaction. … inquiries, providing initial information and support to potential customers. Efficiency Improvement : Reduce administrative burdens on sales representatives, allowing for increased focus on sales and customer relationships. Enhanced Customer Experience : Provide organised support for more effective customer interactions, ensuring that inquiries are handled efficiently and professionally, leading to more »

include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License … growth. Develop relationships in new and existing customers and leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to … harvest future business opportunities and accurate account information and coaching. Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Technology … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions and ongoing … customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … will lead the coordination of the Integrated Test, Evaluation, and Acceptance (ITEA) and Assurance activities. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an understanding of wider capabilities across the organisation, which would enable reach back from … the customer community where beneficial to the customer. Responsibilities could include: Coordinate the Integration, Test and Acceptance activities for the project, including the production of strategies, plans and associated acceptance artefacts. Prepare test specifications (manual and automated) and conduct test execution and reporting activities Ensure that the projects acceptance more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … working with customers and suppliers to better ascertain their problem space and identify how and where Systems Engineering can be implemented to meet the customer’s needs. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an … a strong plus Location(s) The role will be 100% site based at the Leidos UK Farnborough facility, some travel may be required to customer site or other Leidos offices depending on engagement/business need. Local arrangements can be agreed with the portfolio director or delegate. What more »

large-scale technical debt. We are now looking to take this one step further, leveraging newly established engineering capabilities to help Elanco deliver on customer needs faster than ever before. This role is part of our new enterprise platform engineering team with a specific focus on generative AI capability … well as operational engineering teams. Daily/Monthly Responsibilities Operations responsibility for our technical product set and related cloud automation products including technical expertise, customer engagement and strong operational process governance. Help work with distributed teams across the business on how to consume AI capabilities. Help land changes more »

large-scale technical debt. We are now looking to take this one step further, leveraging newly established engineering capabilities to help Elanco deliver on customer needs faster than ever before. This role is part of our new enterprise platform engineering team with a specific focus on generative AI capability … well as operational engineering teams. Daily/Monthly Responsibilities Operations responsibility for our technical product set and related cloud automation products including technical expertise, customer engagement and strong operational process governance. Help work with distributed teams across the business on how to consume AI/ML capabilities. Help more »

of ~30 System and Solution Engineers & Architects to take FPGA based products and/or IP through the product life cycle. This involves initial customer engagements, requirements capture, scoping (both the architecture and project timeline), architecture & micro architecture definition and then leading the implementation team through design execution and … Master’s with 15+ years’ experience OR PhD with 10+ years’ experience. Algorithm development and optimization for FPGAs Architecture Definition and FPGA Architecture Knowledge Customer Engagement, Consulting, and Support Digital Signal Processing Hardware Architecture, Hardware Systems and Subsystems Platform Design Product Development Lifecycle, Product Roadmap & Product Strategy Project more »