encompasses all the technical support of our customers, the provision of technical credibility in supporting sales campaigns and the delivery of professional services in customer engagements. The specialization is within the Functional Safety application group, with potentially cross-discipline solution aspects. Key Duties and Responsibilities Apply advanced safety process … and knowledge of functional safety and cyber security standards to provide highest level technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Own the customer problems, proactively engage with selected accounts to provide comprehensive functional … classes. Scope and deliver professional services for projects which might include collaborative work with other field engineers in the same or different disciplines. Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product more »
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Talent Locker
that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 CustomerEngagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management transformation. more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and corporate benefits
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Technique Recruitment Solutions Limited
Job Title: Project Sales Coordinator Location: Office based position - hybrid working available Contracted Hours: 9:00 5:30 Monday to Friday Our customer is a world leader in the design and manufacture of bespoke electrical heating and cooling solutions are looking to expand their team with an experienced sales … responsible to provide daily administrative and sales support. Working as part of small team, in a fast-paced environment, where attention to detail and customer focus is key. The successful candidate will have strong interpersonal skills, be self motivated and work well on their own initiative. Job Responsibilities: Create … in logging variation orders - Prepare inquiry folders for sales engineers' review Generate quotations for repeat projects Engage in upselling and cross-selling activities Enhance customerengagement Conduct weekly pipeline reviews Adhere to mandatory contract practices for bidding and handover Establish prequalification targets in collaboration with regional sales managers more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
VIQU Limited
operations and is currently hiring a Microsoft Cloud Post Sales Executive. As a Microsoft Cloud Post Sales Executive, you'll be responsible for managing customer on-boarding, customer licensing, invoice queries and maintaining a strong client relationship. The marketplace executive will be based in the Swindon office … for updates and responsible for supporting calls for clients. Facilitating the expansion of Cloud Marketplace offers wider than Microsoft (Eg AWS, Adobe). Deliver customer marketplace demos. Manage the billing process until customer engagements pass to the Customer Success Manager. Requirements of the Microsoft Cloud Post Sales more »
primary focus will be to provide consultancy services to existing and new customers. Reporting to the Professional Services Manager, you'll work closely with customer project teams to deliver successful implementations of products. Your responsibilities include: Customer Onboarding Support: l Assist customers during their onboarding phase to ensure … they quickly derive value from our product and solution offerings. l Collaborate with the onboarding team and customer project teams. l Act as a trusted advisor to decision-makers throughout the engagement. l Requirements Gathering and Solution Design: l Understand customer use cases and gather requirements. l Evaluate … requirements and provide design recommendations. l Configure and optimize products based on customer needs. l Training and Knowledge Transfer: l Conduct training courses tailored to customer usage. l Support blended learning approaches for effective knowledge transfer. l Enterprise Architecture Mentoring: l Mentor customers on their Enterprise Architecture journey. more »
Manchester, North West, United Kingdom Hybrid / WFH Options
STAFFORD-SHARP ASSOCIATES LTD
OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
STAFFORD-SHARP ASSOCIATES LTD
OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »
West Midlands, United Kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 CustomerEngagement/CRM Functional Consultant Job Description Fresh opportunity for a Functional Consultant/Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client. This position provides the chance to work on fresh … CE implementations across the UK, and grow experience in an established MS partner environment. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. What the role … their new D365 CE platform Skills & Qualifications Experienced in the functional implementation of Dynamics CRM/D365 CE end to end (from either end customer or partner perspective) Strong understanding in one of more core modules, including sales, marketing, customer service, field service Full project lifecycle expertise Methodical more »
This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … such as assisting in writing compelling propositions and completing tenders Proven ability to estimate at a high level, the effort required to deliver an engagement Undertake requirements gathering activities Proven ability to document the findings of workshops in the form of current state assessments, vision and strategy recommendations Deliver … a professional, customer focused, and high performing solution based on the Microsoft 365 architecture Ensure that all content provided to customers is on the highest quality and has been through the internal quality assurance checks before being published Become an expert source of knowledge regarding the latest developments in more »
Employment Type: Permanent
Salary: £50000 - £70000/annum Plus excellent benefits
Preston, Lancashire, United Kingdom Hybrid / WFH Options
Atlas Recruitment Group Limited
Data governance and Data quality practices throughout the organisation. What you'll need: * Good understanding of SQL and ideally SSIS. * Strong stakeholder management/customerengagement skillset. * Master Data Management knowledge and ideally experience with Semarchy or Informatica . more »
Frimley, Surrey, United Kingdom Hybrid / WFH Options
Atlas Recruitment Group Limited
Data governance and Data quality practices throughout the organisation. What you'll need: * Good understanding of SQL and ideally SSIS. * Strong stakeholder management/customerengagement skillset. * Master Data Management knowledge and ideally experience with Semarchy or Informatica . more »
CustomerEngagement Manager We're seeking a CustomerEngagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. … visits. Attendance at team meetings and industry events as required. Benefits: Remote/Flexible working Career and Development opportunities Interested? Please Click Apply Now! CustomerEngagement Manager more »
Overview: The Conversational AI Product Manager will drive the development and implementation of AI-driven conversational solutions. This role involves shaping the future of customerengagement, working with cross-functional teams to create technologically advanced products that deliver exceptional user experiences. Responsibilities: - Lead the end-to-end product … for conversational AI solutions, from ideation to launch and beyond. - Collaborate with client teams to define product vision, strategy, and roadmap. - Gather and prioritise customer requirements, ensuring products meet and exceed user needs. - Develop detailed product specifications and user stories, and work closely with engineering teams to ensure timely more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
GCS Ltd
and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, CustomerEngagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
you'll own the show – from crafting content to strategising campaigns and staying ahead of industry trends Your mission? Enhance brand awareness and drive customerengagement across all platforms You'll also build communities, connect with influencers, and ensure the messaging is consistent across all platforms. Plus, you … ll dive into performance data, uncover insights, and propose strategies for even greater user engagement Responsibilities: Take ownership of all social media activities, including content creation, campaigns, and staying updated with industry trends. Strategise and execute plans to enhance brand awareness and foster customerengagement across social more »
Glenrothes, Fife, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities more »
is offered with this role I am working with a leading software company who are currently experiencing rapid growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Technical Risk and Compliance Manager with experience in SaaS software. The role … testing, review output from security testing, and schedule remediation of any detected vulnerabilities. Liaise with external vendors to manage security and regulatory requirements. Sales & Customer Success Collaboration: Create and catalogue the responses made in Requests for Information or Requests for Proposal around the software security to ensure they provide … based on their evolving security posture. Respond to all aspects of security and compliance requests from current and prospective customers, including, input into the customer contracting process to ensure that they can meet the security requirements stipulated in agreements. Continuous Improvement: Demonstrate a continued improvement to their overall security more »
Customer Success Manager – AR/VR and Mixed Reality Projects Remote Role - Occasional Travel to client sites Are you an experienced Customer Success Manager with a genuine passion for driving customerengagement? We're working with a globally recognised company, looking for a skilled Customer … They are dedicated to realising the potential of their clients and delivering excellence through an integrated suite of services. Why This Role? As their Customer Success Manager, you will play a pivotal role in shaping their customer success strategy. This is an exciting opportunity to establish a robust … customers derive maximum value from their solutions. You will have the chance to grow within the organisation and make a significant impact on their customer success initiatives. Key Responsibilities Develop and implement success plans tailored to customers’ business objectives, driving engagement and product adoption. Build and nurture strong more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Acapella Recruitment
are looking for a Content and Digital Marketing Executive to join their team. Team Purpose Marketing is responsible for new partner recruitment, existing partner engagement and thru-Partner marketing programs and tools, alongside stewardship of the company's brand and associated assets. The Vendor Management team is responsible for … Google Analytics, analysing web traffic metrics to drive content decisions. Perform research on current benchmark trends and audience preferences, including collation and analysis of customer feedback, generating ideas to increase customer engagement. Support the delivery of marketing programs and tools that facilitate the recruitment of new resellers. Reseller … engagement through promoting the company Pillars and the Partner Portal to drive reseller frequency and yield performance. Responsibility for the management of end-to-end process of submissions to industry-related award entries, including copywriting, research and key stakeholder contributions, ensuring deadlines are met. Observe and protect the company more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Acapella Recruitment
growth, are looking for a Creative Content Marketing Executive to join their team. Team Purpose Marketing is responsible for new partner recruitment, existing partner engagement and thru-Partner marketing programs and tools, alongside stewardship of the company's brand and associated assets. The Vendor Management team is responsible for … key strategies. Primary Accountabilities Use of multi-channel marketing tactics to design and deliver effective creative content to and through Partners to increase reseller engagement, upsell and cross-sell opportunities. Working with the Marketing & Vendor Management team, design creative content marketing strategies and initiatives, setting short and long-term … Understand analysis of web traffic metrics to drive creative content decisions. Perform research on current creative content trends and audience preferences. Collate and analyse customer feedback and generate ideas to increase customer engagement. Support the delivery of marketing programs and tools that facilitate the recruitment of new resellers. more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customerengagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customerengagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
CV Screen Ltd
products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customerengagement across stores, the website, Amazon, eBay and B2B customers. With a salary of circa £40,000 DOE, this is a brilliant opportunity … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »
Amersham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
360 Resourcing
Our client is a family run business, with an amazing product and a customer centric approach. They have stores in the UK and a rapidly growing online, International and concessions business. They really care about people, customers, and the communities in which they trade and are now looking for … the marketing, trading, and online teams and under the direction of the Digital Marketing Manager, you'll use your knowledge of CRM to drive customerengagement via timely, personalised, and relevant communications. With a commercial mindset, you will know what good looks like when it comes to CRM … buy from their much-loved brands. CRM Executive – Responsibilities - Devise, maintain and adapt an email schedule designed to help the business achieve online sales, customerengagement and overall growth goals. - Create compelling email content for a range of audiences. - Analyse performance and report on success and learnings during more »
Dynamics 365/D365CE CustomerEngagement Consultant (Multiple positions up to 10) - Up to £75k + PMI, life insurance, 25 days holiday and more Are you a Dynamics 365 CRM/CE Consultant looking for you next career move? Maybe, you are working for a Microsoft Dynamics/… UK & Ireland) Key Skills Required A client centric attitude and excellent interpersonal skills 3+ years' experience in the design and implementation of Dynamics 365 CustomerEngagement/D365CE D365 CE - Customer Service, Sales or Marketing as core skillsets Strong requirements gathering skills with demonstrable experience Excellent presentation more »