Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customerengagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities … The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a … personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computer Futures
Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customerengagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities … The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a … personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Computer Futures
Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customerengagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities … The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a … personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more More ❯
Employment Type: Permanent
Salary: £65000 - £70000/annum pension, medical insurance
relevant documents. Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customerengagement, delivering personalised communication strategies, and driving significant revenue growth. … Key Responsibilities The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and … ensuring a personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Hirecracker®
across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customerengagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead a self … sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9–12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯
london, south east england, united kingdom Hybrid / WFH Options
Hirecracker®
across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customerengagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead a self … sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9–12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Hirecracker®
across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customerengagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead a self … sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9–12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯
Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customerengagement, delivering personalised communication strategies, and driving significant revenue growth. The role … combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Salesforce Marketing Cloud Expertise: SQL and AMPscript Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Flexible remote working 10% annual bonus Travel discounts More ❯
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
JSS Transform
to end-users. Act as a liaison between technical teams and business units. What We’re Looking For Proven experience as a Business Analyst working with Microsoft Dynamics 365 - CustomerEngagement (CE). Experience with data migration and integration in CRM projects Strong understanding of business processes across finance, operations, or sales. Excellent communication and stakeholder management skills. More ❯
milton keynes, south east england, united kingdom Hybrid / WFH Options
JSS Transform
to end-users. Act as a liaison between technical teams and business units. What We’re Looking For Proven experience as a Business Analyst working with Microsoft Dynamics 365 - CustomerEngagement (CE). Experience with data migration and integration in CRM projects Strong understanding of business processes across finance, operations, or sales. Excellent communication and stakeholder management skills. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Datatech Analytics
OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customerengagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯
OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customerengagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Datatech Analytics
OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customerengagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Datatech Analytics
OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customerengagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Datatech Analytics
OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customerengagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
integration as well as good understanding of maritime platform design. This role will include developing relevant capability roadmaps across the Leidos Maritime area, scoping technology innovation, capability integration, undertaking customerengagement to position Leidos as a leader in Maritime Defence using cutting edge technology and leading the solution on bids and opportunities. The Solution Architect will work closely … with programme-specific architects and engineers, programme delivery, business development, wider divisional technical leadership and customer teams to ensure technical solutions align with customer requirements and operational needs. Primary Responsibilities Lead the architecture and design of military maritime solutions, including combat systems, Strike Net, communications, autonomous navigation, and integrated platform management systems, across multiple opportunities Translate complex operational … cybersecurity, safety, and information assurance in defence systems. Strong stakeholder management and technical leadership skills. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to engage with executive leadership (internally and client) articulating solution and technical capability aligned to the business challenges. More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
The Digital Recruitment Company
be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯
newport, wales, united kingdom Hybrid / WFH Options
The Digital Recruitment Company
be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯
bath, south west england, united kingdom Hybrid / WFH Options
The Digital Recruitment Company
be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
The Digital Recruitment Company
be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯
enable effective sub contract work placement Leverage the commercial potential of the data and asset life cycle to ensure optimum return for the business and benefit for the end customer, through illustrative Forward Maintenance Registers, asset replacement programmes, volume procurement and customerengagement Develop a Mobilisation Key Account Management Plan with a view to creating a collaborative … evaluate current poorly perceived operational process and procedures with a view to creating efficiencies focusing on an outcome of standardisation, visibility, correct resource requirements and productivity whilst ensuring the customer is at the heart of the process Monitor and measure during engagement to ensure processes and remedial plans are implemented and adding value Leverage the wider organisation to … adapt smart tools focusing on automation and consistency to aid visibility and effectiveness whilst benefiting the operation and the end customer Optimise cross work stream working through aligned processes and reduction of duplication Develop a cultural change management mobilisation plan that enables us to educate and embed the EMCOR vision and values for new account teams and or individuals More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customerengagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customerengagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯
high wycombe, south east england, united kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customerengagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
solving commercially impactful problems with autonomy. The Opportunity This is a hands-on Lead Data Scientist role where you'll take ownership of an existing project focused on predicting customerengagement from marketing images. Your goal: build and deploy a model that forecasts click-through rates and explains why certain images drive better performance. What You'll Be … Doing Build and refine a predictive model using image data & historical engagement metrics? Identify which image characteristics (colour, objects, themes) influence customer behaviour? Implement explainability (e.g. SHAP, feature importance)? Build a simple internal UI (Dash, Streamlit, or Flask) for stakeholders to explore insights? Present findings and guide technical decision-making internally? Enable deployment teams to operationalise your solution … What Success Looks Like By the end of the initial engagement you will have delivered:- A working predictive model- Clear explainability on what drives user clicks- A functional internal tool for non-technical stakeholders- Documentation and guidance for productionisation Required Skills Must-Have: Expert-level Python (Pandas, modelling libraries such as Scikit-learn) SQL AWS cloud experience Proven end More ❯