126 to 150 of 341 Remote Customer Engagement Jobs

countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯

countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯

technical role within Amulet Hotkey's operations. This hands-on position involves architecting and implementing remote desktop and virtualized solutions for blue-chip organizations across EMEA, with travel to customer sites within these regions. You will collaborate closely with Sales and Technical teams, supporting pre-sales and post-sales activities, including solution design, proof-of-concept deployment, and production … discovery sessions with customers and prospects, aligning solutions with business needs. Support proof-of-concept deployments, integration, and troubleshooting. Coordinate with Product Teams and partners to align solutions with customer requirements. Develop and present technical proposals, architectures, and detailed designs. Post-Sales & Implementation Contribute to final solution design and oversee implementation in production environments. Provide advanced support (L3/… L4) during escalations. Optimize system performance, ensuring solutions meet security and compliance standards. Deliver professional services for customer implementations. Ongoing Support & Continuous Improvement Act as a trusted technical advisor, providing clear guidance and responses. Conduct system audits and health checks, recommending improvements. Provide training and documentation for teams and customers. Key Skills & Experience Experience delivering technical projects and enterprise More ❯

team in London! Salary Range: £60.000 - £70.000 annually, based on experience and qualifications. About the job: We are seeking a highly skilled Data Scientist with expertise in CRM and customer behavior analysis to join our newly founded CRM Data Science team. You will play a crucial role in analyzing customer behavior on our gambling platforms, providing insights and … building features that will drive our business strategies and enhance customer engagement. We are building a new real-time CRM platform, and this is a great chance to have a profound impact on the project. Key Responsibilities: Analyze large datasets to uncover patterns and insights related to customer behavior. Develop predictive models to forecast customer activities and … out the product to customers, and beyond. What will make you stand out: Experience working in an analytics role in the gambling industry. Experience with CRM data analysis and customer segmentation. Knowledge of tensorflow/pytorch. Expertise in using data visualization tools such as Google Looker and working with Google's BigQuery. Experience in design and evaluation of A More ❯

following best practices, and leveraging the platform effectively to build high-performance, scalable web applications. In this role, you will be responsible for executing technical success initiatives, proactively identifying customer challenges, and using a suite of tools and motions to drive adoption and optimization. You will play a critical role in influencing customer decisions, driving them to adopt … best practices, championing web excellence, and ensuring they achieve long-term success on Vercel. You will also collaborate with Customer Success Managers to align technical strategy with business objectives, and partner with Product and Engineering to remove blockers and provide structured feedback to enhance Vercel's platform and offerings. If you're based within a pre-determined commuting distance … practices and feature adoption. Conduct technical assessments, troubleshooting, and performance evaluations to proactively identify areas for improvement. Provide implementation guidance on architecture, scalability, and optimization strategies. Work closely with Customer Success Managers to align on customer goals and drive technical initiatives. Surface structured feedback from customer engagements to influence Vercel's product roadmap. Contribute to internal enablement More ❯

to create technical assets to improve team efficiency (e.g., Postman collections, automation scripts, web tools). Ability to work collaboratively across product and engineering teams to drive a seamless customer experience. Self-motivated and proactive, with strong problem-solving and analytical skills. Ability to work in a fast-paced, dynamic environment. Willingness to travel as needed to support customer engagements and internal workshops. Iterative, customer-centric exploration of problems and solutions. Understanding of business goals and strategy, competitor analysis, business rules, legislation, and constraints. Application of design thinking to determine the best solution. Requirements definition and elicitation techniques, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product. Accurate, unambiguous More ❯

to create technical assets to improve team efficiency (e.g., Postman collections, automation scripts, web tools). Ability to work collaboratively across product and engineering teams to drive a seamless customer experience. Self-motivated and proactive, with strong problem-solving and analytical skills. Ability to work in a fast-paced, dynamic environment. Willingness to travel as needed to support customer engagements and internal workshops. Iterative, customer-centric exploration of problems and solutions. Understanding of business goals and strategy, competitor analysis, business rules, legislation, and constraints. Application of design thinking to determine the best solution. Requirements definition and elicitation techniques, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product. Accurate, unambiguous More ❯

multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯

multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯

multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing : Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯

meet your needs. What You'll Do Lead penetration testing teams to conduct penetration tests across various environments, including web applications, APIs, Cloud, and network infrastructure. Lead on-site customer engagements. Lead on developing and providing training courses. Oversee and issue detailed reports outlining findings, risks, and recommendations for remediation. Stay updated with the latest security trends, tools, and … such as CREST CRT, CREST CCT, OSCP, OSCE, or equivalent level. Experience : At least 5 years leading network, web, and internal penetrations tests as well as experience in leading customer engagements onsite. Leadership : Experience of supervising and mentoring penetration test teams. Training Experience : Ownership and leadership on developing and providing training courses. Tools : Proficiency with tools like Burpsuite Pro More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve We deliver good outcomes for our customers every time by More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve We deliver good outcomes for our customers every time by More ❯

subcontractors and shared resources across technical and functional domains. Foster a culture of accountability, transparency, and continuous improvement across the team. Represent the program in executive-level briefings and customer engagements. Required Qualifications: Bachelor's degree from an accredited institution. Project Management Professional (PMP) certification-required. 10+ years of experience managing complex federal IT programs. 8+ years of demonstrated More ❯

GTM strategy for our cloud partnerships, including co-selling motions, enablement programs, and joint business plans Drive strategic planning and execution of joint marketing and sales initiatives, including major customer engagements Build and maintain executive-level relationships across cloud partners Own forecasting, pipeline development, and revenue targets for the partnership Create and implement scalable processes for partnership operations, including More ❯

Customer Success Manager – Lawyer/Paralegal A brilliant opportunity for a legal professional to join a market-leading disruptive Legal-tech software company in London, UK. This offers a unique opportunity to use your legal expertise to transition into the future of tech and AI, and is ideally suited to someone who wants a change of career track while … still utilising their knowledge and training within an entirely different setting. You will be joining the team that supports the customer base, providing valuable insight into the needs of busy legal teams, while guiding clients on how to get the most out of the software to enhance their processes and improve efficiency. We are particularly keen to hear from … those with Corporate Law experience. Location: Central London– Hybrid – 3 days on site Salary: Negotiable + bonus + healthcare, pension etc. Requirements for Customer Success Manager - Lawyer/Paralegal: A minimum of 2 years working as either a Lawyer or Paralegal (even better if this is in corporate law) This company values top academics so is looking for a More ❯

This position is posted by Jobgether on behalf of Fundraise Up. We are currently looking for a VP, Customer Success in North America. In this senior leadership role, you will spearhead and expand a global Customer Success organization dedicated to delivering exceptional customer outcomes across enterprise, strategic, mid-market, and SMB segments. Your focus will be on … driving customer retention, growth, and long-term value by establishing operational excellence throughout the customer lifecycle. You will work cross-functionally with Product, Sales, Marketing, and Implementation teams, ensuring alignment and seamless execution. Your leadership will be instrumental in building trusted partnerships with both customers and internal stakeholders while scaling a high-performing, customer-centric team. Accountabilities … Lead, mentor, and grow a global Customer Success team, fostering a culture of accountability, excellence, and customer centricity. Own customer health and retention metrics, proactively identifying risks and driving team performance via KPIs and OKRs to ensure high retention and net revenue retention (NRR). Build and scale efficient processes for onboarding, retention, and growth, ensuring operational More ❯

report ESG (Environmental, Social, Governance) data. With a diverse, experienced, and mission-driven team, we are building a company that values both performance and purpose. Job Summary As a Customer Success Manager within the Customer Success Department, you will play a pivotal role in managing and nurturing relationships with our clients across EMEA. Reporting to and working closely … with the Head of Customer Success, you will drive customer outcomes, retention, and growth. This role requires deep experience in managing clients, a consultative approach, and the ability to lead by influence, ensuring the successful execution of business and departmental strategies. What You'll Be Doing Take ownership of managing and growing relationships with key clients, ensuring their … long-term success and satisfaction. Strategically evolve and implement best practices in customer success, ensuring consistent, scalable, and impactful delivery across the client base. Serve as a trusted advisor, driving client adoption, expansion, and renewals by aligning solutions to client goals and objectives. Partner closely with internal teams, including Sales, Product, and Marketing, to ensure seamless client experiences and More ❯

to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted … advisors to our customers. The Customer Success Manager guidesTeams and Business customers through established best practices by demonstrating anunderstanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer … a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success More ❯

to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted … advisors to our customers. The Customer Success Manager guidesTeams and Business customers through established best practices by demonstrating anunderstanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer … a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success More ❯

Customer Enablement Engineer III Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions … have employees in 30+ States across the U.S. Why work for Epsilon: In joining Epsilon's team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements. Epsilon invests in our employees by promoting from within and enabling employees to elevate their … posted range, reflecting Epsilon's commitment to fair and competitive compensation. Where you'll work: This is a hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the flexibility to work from home based on business needs. An average day: As Customer Enablement Engineer III, you will successfully More ❯

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born … teams in all aspects of the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, identifying and escalating potential process improvements for … further consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customer service is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed service levels. You will ideally have Previous administration and customer service experience. Excellent communication More ❯

What We Do: Payscale's Customer Success organization engages with our customers through data driven, intentional interactions resulting in retaining our install base customers at a higher rate, maximizing customer lifetime value, accelerating customer time to value, and growing our recurring revenue as a result. What You Do: As a Senior Customer Success Manager at Payscale … ensure their outcomes are not only being met but exceeded from onboarding to renewal and growth. Day-in-the-Life: Atypical day may include the following for a Senior Customer Success Manager: Drive strategic and value-based client relationships based on critical messaging across multiple organizational levels, including key decision makers with our largest customers Proactively monitor the health … score of clients and engage at key lifecycle points Conduct strategic account planning that includes quarterly business reviews and success plans Act as the 'voice of the customer' in internal meetings with our Product, Services, Marketing, or Senior Leadership teams on how we can maximize value and resolve concerns with a sense of urgency Maintain a deep understanding of More ❯

client is offering an outstanding opportunity for a CX and UX Architect to join their growing digital team to help deliver their design process for change and support new customer focussed initiatives. As a CX and UX Architect you will be responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points. Using your knowledge of Design … Thinking methods and techniques, you will work with Customer Data, SMEs and Stakeholders to map out key Customer Engagement, Lead Journeys and Value Streams to help the company better understand the needs of their membership and prospective members The role is working 9am to 5pm Monday to Friday, based in Buckinghamshire and is 4 days WFH and … to £42.000. Main Responsibilities for CX and UX Architect role: Responsible for supporting the Head of Digital and UX Manager in the development and delivery of client experience and customer-led changes to products and services. Act as a trusted advisor, contributing to the Change and Digital strategy by identifying trends, opportunities, and threats of the overall business. Accountable More ❯

FTC Robert Half are working with a purpose-led organisation in the science and research, and education space, who is looking for an experienced CRM Manager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and … publishing, events, and sales functions. Key Responsibilities Own the organisation-wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports, and … marketing, commercial, and service teams Ensure data compliance and GDPR adherence across systems and processes Coach and develop a team of Salesforce administrators and CRM specialists Advocate for a customer-first mindset across the organisation What We're Looking For Proven experience leading CRM strategy and operations, ideally within a matrixed or mission-driven organisation Strong technical knowledge of More ❯