126 to 150 of 679 Remote/Hybrid Customer Engagement Jobs

consultancies in Europe. Job Description Are you passionate about helping organisations unlock the full value of their enterprise data? We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … translate them into effective reporting solutions that provide actionable insights. Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes. Customer Engagement & Stakeholder Management Serve as the primary reporting subject matter expert and trusted advisor for Managed Services customers. Develop and maintain ...

Their platform sits at the heart of clients' day-to-day operations, supporting everything from financial management and reporting through to property administration and customer service. As the company continues to expand, they're looking for a Client Services & Success Manager to lead their Client Services function and drive … excellent customer outcomes. The Opportunity This is a leadership role for someone who enjoys developing people but doesn't want to move away from customer engagement, service delivery and commercial responsibility. You'll lead a team responsible for customer success, professional services and project delivery, taking ...

role As the Marketing Automation Specialist, you will join Xero's Customer Engagement team to design, build, test, schedule, deploy, and report on global and regional communications using a modern marketing tech stack. You will be hands-on in Salesforce Marketing Cloud (SFMC), ensuring campaigns reliably reach small … processes, sharing technical insights, and partnering with regional marketers on their quarterly communication plans.The team & how they connectYou will join a high-performing Global Customer Engagement team that works in close partnership with Regional Marketing, Product Marketing, and Data & Insights specialists. The team operates with a focus ...

where you can create, innovate, and help transform airport travel. About the role We're looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You'll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty ...

Customer Success Manager (Sustainability Solutions) Location: United States, United Kingdom, Europe (Remote) About Worldly Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide … single source of ESG intelligence they need to accelerate business and industry transformation. Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift. Backed ...

aerospace, energy and medical customers, working from a remote home basis in the UK, this position of Senior Business Development Manager is focused on customer and market engagement along with business growth, primarily targeting the OE, Tier 1 and Tier 2 levels. The Senior Business Development Manager … working closely with the existing global technical and operational teams to support: Opportunity identification Bid and tender delivery Programme integration and development Communication and customer support Target added-value content Establish and deliver sales growth. Support business strategies for markets and customers. Customer relationship management - build and maintain ...

practices, developer productivity, platform operating models and software delivery transformation.The Sales Specialist works alongside Strategic Account Managers and partner teams to identify opportunities, shape customer transformation strategies and lead complex specialist engagements.A successful Sales Specialist is recognised as a trusted advisor in software engineering and DevOps transformation, helping customers … qualify and pursue opportunities across Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-assisted Software Delivery and Software Supply Chain Security.Develop customer-specific hypotheses, transformation opportunities and executive points of view that align engineering challenges with strategic business outcomes.Build and execute territory and account plans that ...

experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce … experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com. Job Description: Manager, Customer Strategy | Merkle | London | Permanent | Hybrid ...

Treasure AI is shaped by human creativity and always-on through continuous, context-driven action.Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect … dedicated to some of our most strategic global customers — think large enterprises in the e-commerce and retail space. This is not a typical customer-facing or professional services role. You will be embedded at the intersection of product engineering and customer success, working directly alongside the customer ...

Description The Field Marketing Manager UKI is responsible for leading, developing, and executing regional account‐based field marketing strategies that drive pipeline growth, customer engagement, and revenue impact across Unit4’s priority verticals: Not-for‐Profit, Professional Services Organizations, Public Sector, and Higher Education. This role operates … matrix organization and partners closely with Sales, Business Development, Global Marketing, and other stakeholders to ensure unified go‐to‐market execution across the full customer journey—from awareness and engagement through pipeline creation, acceleration, and expansion. Operating with a One Team mindset, this role balances strategic planning with ...

accountable for delivering exceptional front-line support to our vibrant community of Owners and Members across EMEA speaking markets. You are an empathetic, customer-oriented ambassador who resolves complex inquiries across multiple communication channels - ensuring that every interaction strengthens trust in our platform. You will bring structure, patience … clear communication to fast-paced customer scenarios, ensuring both partners and travelers experience seamless service execution.You will work closely with cross-functional teams and internal business unit stakeholders to solve problems, streamline reservations, and escalate technical issues. You’ll champion a culture of quality, accountability, and continuous improvement.Key Responsibilities ...

pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Project Manager - Digital Customer Success, you will be spearheading digital customer success initiatives that bridge technology and user experience, ensuring our digital platforms and tools deliver measurable … people first by fostering growth, well-being, and a sense of belonging. What you will be doing? As a key part of the Digital Customer Success team, you'll create impact by Leading cross-functional digital projects that elevate customer engagement, streamline digital touchpoints, and accelerate adoption ...

contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed … sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Amazon Connect Solutions Consultant . We look for people with the right cultural fit having what ...

Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support … necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while maintaining oversight ...

patterns and governance processes Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Support organisational security transformation programmes Customer & Stakeholder Engagement Act as the subject matter expert for Security Architecture and Zero Trust initiatives Present security recommendations to senior leadership and programme … stakeholders Lead architecture workshops and customer engagement activities Communicate complex security concepts to both technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 10 years' experience within Cyber Security and Information Security At least 5 years' experience in a Security Architect position Proven experience delivering enterprise-scale ...

lead our experimentation and conversion rate optimisation programme across our Coach digital channel. This role will be responsible for identifying opportunities to improve customer experience, bounce rate, add to cart, checkout completion, conversion, engagement and sales through a structured testing roadmap and insight-led optimisation strategy.Working closely with … Trading, Product, Creative (UX/UI), Analytics, and Technology teams, you will champion a culture of experimentation, using customer insights and data to drive continuous improvement across the end-to-end customer journey.**The successful individual will leverage their proficiency to:****Lead the Europe Digital Testing & Optimisation Programme ...

program is specifically designed to provide a challenging environment to learn quickly and deliver value early. You will collaborate with experienced team members on customer-facing engagements to create high-impact business solutions. In our structured 20 month program, we equip you with the resources to develop the core … unique industry insights, and market-leading technology. Our offerings are focused on speeding drug development, launching treatments more effectively, and shaping the best engagement for our customers.The anticipated start date is October 2027.Explore More Generation Veeva RolesWe welcome you to apply to all roles that align with your skills ...

jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

Group Product Manager. You'll work as part of a cross-functional product team alongside Engineering and Design, while partnering closely with Customer Success, Professional Services, Sales and Marketing. You'll spend significant time working directly with customers, industry specialists and internal experts to understand how work really gets … done. You'll take complex operational challenges and translate them into clear product strategy, actionable roadmaps and measurable customer outcomes. Along the way, you'll help define both the product and the market opportunity in an area where established best practices are still emerging. What you’ll do Strategic ...

days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling … machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more ...

Senior Customer Success Manager (Enterprise)Location: London | Department: Revenue| Employment type: Full TimeWe’re looking for a Senior Customer Success Manager to join us here at GWI. Not just any Senior Customer Success Manager though. Someone ambitious and genuine, who works best in the midst … what got us where we are today, and they’re a big part of what we’re looking for in you.About the jobThe Enterprise Customer Success team at GWI is responsible for helping clients to achieve their desired outcomes through the adoption and practical application of our product ...