151 to 175 of 383 Remote Customer Engagement Jobs

launch of their new mobile app, this role will be helping to shape the future of their web and mobile apps to offer the best experience to their loyal customer base. You’ll be working closely with cross-functional teams to design journeys for continuous engagement and you’ll have a wide remit across platforms enabling you the … to create brand-forward digital experiences for their customers. What will you be doing: Lead design across their web and app to deliver end-to-end UX features for customer engagement, product discovery and retention Use customer insights, data and research to shape decisions and create high-performing experiences Work closely with cross-functional teams to deliver … seamless, customer-first journeys Translate the brands identity into digital experiences that achieve business goals What are they looking for: Experience within UX design and cross-platform – you’ve designed both web and mobile features in a B2C or D2C environment Comfortable working with data and insights to guide decisions and experienced in customer research methods Good experience More ❯

launch of their new mobile app, this role will be helping to shape the future of their web and mobile apps to offer the best experience to their loyal customer base. You’ll be working closely with cross-functional teams to design journeys for continuous engagement and you’ll have a wide remit across platforms enabling you the … to create brand-forward digital experiences for their customers. What will you be doing: Lead design across their web and app to deliver end-to-end UX features for customer engagement, product discovery and retention Use customer insights, data and research to shape decisions and create high-performing experiences Work closely with cross-functional teams to deliver … seamless, customer-first journeys Translate the brands identity into digital experiences that achieve business goals What are they looking for: Experience within UX design and cross-platform – you’ve designed both web and mobile features in a B2C or D2C environment Comfortable working with data and insights to guide decisions and experienced in customer research methods Good experience More ❯

We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the … team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction. Communication and Correspondence: Responding to emails, phone calls, and … hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering customer More ❯

days onsite per week) My client is looking for a D365 CE DevOps Engineer to take ownership of CI/CD pipelines, release automation, and infrastructure for Dynamics 365 Customer Engagement. This role blends DevOps know-how with Power Platform expertise to keep development, testing, deployment, and monitoring running smoothly across all environments. Build and maintain CI/CD More ❯

across pricing, product and market performance Connect data from multiple systems (CRM, finance systems, web analytics, etc.) to create a single source of truth Analyse deal value, product performance, customer behaviour and digital/content trends Support budgeting, forecasting and wider commercial planning Build automated reporting and enable self-serve analytics across the business Example Projects: Migrating legacy reports … into a modern BI platform and improving reporting structures Analysing financial, customer and digital data to inform commercial strategy for new product or venue launches Implementing forecasting and predictive analytics within dashboards Supporting CRM and commercial system integrations and helping drive adoption across global teams Creating reporting frameworks from scratch to track market trends, revenue performance and customer engagement What You'll Need: 3-5 years' experience in analytics or commercial insights Strong SQL skills; Python experience desirable Experience building dashboards in Power BI, Tableau or similar, with end-to-end ownership Strong understanding of relational data structures and data modelling Confident communicator able to translate data into commercial action for non-technical stakeholders Proactive, curious More ❯

across pricing, product and market performance Connect data from multiple systems (CRM, finance systems, web analytics, etc.) to create a single source of truth Analyse deal value, product performance, customer behaviour and digital/content trends Support budgeting, forecasting and wider commercial planning Build automated reporting and enable self-serve analytics across the business Example Projects: Migrating legacy reports … into a modern BI platform and improving reporting structures Analysing financial, customer and digital data to inform commercial strategy for new product or venue launches Implementing forecasting and predictive analytics within dashboards Supporting CRM and commercial system integrations and helping drive adoption across global teams Creating reporting frameworks from scratch to track market trends, revenue performance and customer engagement What You'll Need: 3-5 years' experience in analytics or commercial insights Strong SQL skills; Python experience desirable Experience building dashboards in Power BI, Tableau or similar, with end-to-end ownership Strong understanding of relational data structures and data modelling Confident communicator able to translate data into commercial action for non-technical stakeholders Proactive, curious More ❯

this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. Youll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. From … planning and stakeholder coordination through to implementation and ongoing optimisation, youll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer … ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live and continuous improvement Act More ❯

role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. … From planning and stakeholder coordination through to implementation and ongoing optimisation, you’ll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align … with customer goals, ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

Role: Technical Solutions Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions? We're looking for a Technical Solutions Consultant to join a … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities, designing solutions, and supporting successful implementations. What You'll … Do * Conduct customer audits and discovery sessions (virtual or on-site) to assess infrastructure and understand business needs.* Translate findings into solution outlines, recommendations, and proposals.* Collaborate with internal teams on project delivery - assisting with migrations, configurations, and reviews.* Document customer environments, update reports, and share insights with colleagues.* Stay up to date with emerging technologies and pursue More ❯

the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch … office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a … dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high … point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C … client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays More ❯

lifestyle brand is hiring a Data Science Manager to lead personalisation efforts within its CRM ecosystem. The role sits in the Consumer Intelligence and Experience (CIX) team, which drives customer engagement through predictive analytics and insights across all brands and channels. You'll develop recommendation systems and predictive models that support global marketing and CRM strategies. Responsibilities Lead More ❯

promotion engine, secure coupon code management, loyalty and referral campaigns, and engaging onsite experiences - all designed to help e-commerce businesses influence behaviour, increase conversion, and drive long-term customer value without the headache of juggling multiple systems. The company provides equal opportunity in a zero-discrimination workplace and not just welcomes but also embraces everyone without regard to … as the figurehead of the next phase of growth - Work closely with the team on refining our positioning and storytelling in the market Commercial Growth - Oversee marketing, sales, and customer success to deliver a unified and effective GTM motion - Provide experienced leadership to the sales team to drive revenue growth, adopting a practical approach initially, with the intention of … team development, internal communications, and transparency through change - Champion a culture of performance, accountability, and continuous improvement - Ensure the culture of diversity and inclusivity continues to flourish Governance & Shareholder Engagement - Work with the Board of Directors, made up of the founders, to report performance, propose decisions, and manage risk - Be accountable for ensuring alignment with shareholder goals and legal More ❯

ASAP. IR35 Status: Outside IR35 Rate: Negotiable Location: Hybrid - West London Duration: Initial 6 Months Essential Requirements: 5+ years of hands-on experience implementing and customizing Microsoft Dynamics 365 Customer Engagement (CE) solutions. Proven ability to design, develop, and deploy plugins, custom workflows, Power Automate flows, and integrations using the Power Platform and Azure services. Strong experience with … Sales, Marketing, and Customer Service modules, including configuration, customization, and data model understanding. Desirable - Industry Background: Previous consulting experience within technology, SaaS, or software development organizations Certifications: Relevant Microsoft certifications (e.g., MB-910, MB-210, PL-400, or PL-600) preferred. If you are interested, please apply with your most up to date CV. More ❯

experience with Retailers, ESG, ethical sourcing, and sustainability would be highly desirable Proven experience in planning and executing an annual industry event, from content curation to logistics and audience engagement A proactive approach to new ideas and campaign execution Strong interpersonal skills to work effectively with cross-functional teams and external partners Take ownership of your strategies, budget, activities … attend occasional face-to-face meetings as required What will your role as a Marketing Manager look like? Develop and implement digital marketing campaigns to increase brand awareness and customer engagement Manage and grow our online presence across LinkedIn, Twitter, in B2B media (Drapers, Retail Week, Green Retail Week), and other relevant platforms Create compelling content, including blog … Retail Supply Chain Sustainability conference attended by leading retailers and partners Establish key marketing KPI metrics and report progress against them Lead in improvements to our website to drive engagement, communication of our value proposition, knowledge sharing and qualified lead generation Manage activities against an annual budget and report on results and return on investment If you are ready More ❯