176 to 200 of 473 Remote Customer Engagement Jobs

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product … embeddings and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. More ❯

integration as well as good understanding of maritime platform design. This role will include developing relevant capability roadmaps across the Leidos Maritime area, scoping technology innovation, capability integration, undertaking customer engagement to position Leidos as a leader in Maritime Defence using cutting edge technology and leading the solution on bids and opportunities. The Solution Architect will work closely … with programme-specific architects and engineers, programme delivery, business development, wider divisional technical leadership and customer teams to ensure technical solutions align with customer requirements and operational needs. Primary Responsibilities Lead the architecture and design of military maritime solutions, including combat systems, Strike Net, communications, autonomous navigation, and integrated platform management systems, across multiple opportunities Translate complex operational … cybersecurity, safety, and information assurance in defence systems. Strong stakeholder management and technical leadership skills. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to engage with executive leadership (internally and client) articulating solution and technical capability aligned to the business challenges. More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

be working with a fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to … lead and execute targeted marketing initiatives that drive engagement, pipeline growth, and revenue from high-value accounts. This is a functional specialist role within the wider Marketing team, reporting directly to the Head of Marketing. The ABM Manager will be responsible for developing and delivering personalised, insight-led campaigns that form part of the wider company Marketing Strategy, which … execute campaigns that nurture relationships and accelerate deals. Data Management & Communication: Maintain and manage accurate account data within HubSpot and other platforms to ensure campaign precision and segmentation. Monitor engagement metrics and ensure streamlined communication across ABM programs. Campaign Performance Tracking: Use HubSpot and other analytics tools to track campaign performance across key metrics including engagement, conversion rates More ❯

enable effective sub contract work placement Leverage the commercial potential of the data and asset life cycle to ensure optimum return for the business and benefit for the end customer, through illustrative Forward Maintenance Registers, asset replacement programmes, volume procurement and customer engagement Develop a Mobilisation Key Account Management Plan with a view to creating a collaborative … evaluate current poorly perceived operational process and procedures with a view to creating efficiencies focusing on an outcome of standardisation, visibility, correct resource requirements and productivity whilst ensuring the customer is at the heart of the process Monitor and measure during engagement to ensure processes and remedial plans are implemented and adding value Leverage the wider organisation to … adapt smart tools focusing on automation and consistency to aid visibility and effectiveness whilst benefiting the operation and the end customer Optimise cross work stream working through aligned processes and reduction of duplication Develop a cultural change management mobilisation plan that enables us to educate and embed the EMCOR vision and values for new account teams and or individuals More ❯

CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯

CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯

CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯

CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯

solving commercially impactful problems with autonomy. The Opportunity This is a hands-on Lead Data Scientist role where you'll take ownership of an existing project focused on predicting customer engagement from marketing images. Your goal: build and deploy a model that forecasts click-through rates and explains why certain images drive better performance. What You'll Be … Doing Build and refine a predictive model using image data & historical engagement metrics? Identify which image characteristics (colour, objects, themes) influence customer behaviour? Implement explainability (e.g. SHAP, feature importance)? Build a simple internal UI (Dash, Streamlit, or Flask) for stakeholders to explore insights? Present findings and guide technical decision-making internally? Enable deployment teams to operationalise your solution … What Success Looks Like By the end of the initial engagement you will have delivered:- A working predictive model- Clear explainability on what drives user clicks- A functional internal tool for non-technical stakeholders- Documentation and guidance for productionisation Required Skills Must-Have: Expert-level Python (Pandas, modelling libraries such as Scikit-learn) SQL AWS cloud experience Proven end More ❯

launch of their new mobile app, this role will be helping to shape the future of their web and mobile apps to offer the best experience to their loyal customer base. You’ll be working closely with cross-functional teams to design journeys for continuous engagement and you’ll have a wide remit across platforms enabling you the … to create brand-forward digital experiences for their customers. What will you be doing: Lead design across their web and app to deliver end-to-end UX features for customer engagement, product discovery and retention Use customer insights, data and research to shape decisions and create high-performing experiences Work closely with cross-functional teams to deliver … seamless, customer-first journeys Translate the brands identity into digital experiences that achieve business goals What are they looking for: Experience within UX design and cross-platform – you’ve designed both web and mobile features in a B2C or D2C environment Comfortable working with data and insights to guide decisions and experienced in customer research methods Good experience More ❯

launch of their new mobile app, this role will be helping to shape the future of their web and mobile apps to offer the best experience to their loyal customer base. You’ll be working closely with cross-functional teams to design journeys for continuous engagement and you’ll have a wide remit across platforms enabling you the … to create brand-forward digital experiences for their customers. What will you be doing: Lead design across their web and app to deliver end-to-end UX features for customer engagement, product discovery and retention Use customer insights, data and research to shape decisions and create high-performing experiences Work closely with cross-functional teams to deliver … seamless, customer-first journeys Translate the brands identity into digital experiences that achieve business goals What are they looking for: Experience within UX design and cross-platform – you’ve designed both web and mobile features in a B2C or D2C environment Comfortable working with data and insights to guide decisions and experienced in customer research methods Good experience More ❯

launch of their new mobile app, this role will be helping to shape the future of their web and mobile apps to offer the best experience to their loyal customer base. You’ll be working closely with cross-functional teams to design journeys for continuous engagement and you’ll have a wide remit across platforms enabling you the … to create brand-forward digital experiences for their customers. What will you be doing: Lead design across their web and app to deliver end-to-end UX features for customer engagement, product discovery and retention Use customer insights, data and research to shape decisions and create high-performing experiences Work closely with cross-functional teams to deliver … seamless, customer-first journeys Translate the brands identity into digital experiences that achieve business goals What are they looking for: Experience within UX design and cross-platform – you’ve designed both web and mobile features in a B2C or D2C environment Comfortable working with data and insights to guide decisions and experienced in customer research methods Good experience More ❯

launch of their new mobile app, this role will be helping to shape the future of their web and mobile apps to offer the best experience to their loyal customer base. You’ll be working closely with cross-functional teams to design journeys for continuous engagement and you’ll have a wide remit across platforms enabling you the … to create brand-forward digital experiences for their customers. What will you be doing: Lead design across their web and app to deliver end-to-end UX features for customer engagement, product discovery and retention Use customer insights, data and research to shape decisions and create high-performing experiences Work closely with cross-functional teams to deliver … seamless, customer-first journeys Translate the brands identity into digital experiences that achieve business goals What are they looking for: Experience within UX design and cross-platform – you’ve designed both web and mobile features in a B2C or D2C environment Comfortable working with data and insights to guide decisions and experienced in customer research methods Good experience More ❯

We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the … team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction. Communication and Correspondence: Responding to emails, phone calls, and … hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering customer More ❯

days onsite per week) My client is looking for a D365 CE DevOps Engineer to take ownership of CI/CD pipelines, release automation, and infrastructure for Dynamics 365 Customer Engagement. This role blends DevOps know-how with Power Platform expertise to keep development, testing, deployment, and monitoring running smoothly across all environments. Build and maintain CI/CD More ❯

across pricing, product and market performance Connect data from multiple systems (CRM, finance systems, web analytics, etc.) to create a single source of truth Analyse deal value, product performance, customer behaviour and digital/content trends Support budgeting, forecasting and wider commercial planning Build automated reporting and enable self-serve analytics across the business Example Projects: Migrating legacy reports … into a modern BI platform and improving reporting structures Analysing financial, customer and digital data to inform commercial strategy for new product or venue launches Implementing forecasting and predictive analytics within dashboards Supporting CRM and commercial system integrations and helping drive adoption across global teams Creating reporting frameworks from scratch to track market trends, revenue performance and customer engagement What You'll Need: 3-5 years' experience in analytics or commercial insights Strong SQL skills; Python experience desirable Experience building dashboards in Power BI, Tableau or similar, with end-to-end ownership Strong understanding of relational data structures and data modelling Confident communicator able to translate data into commercial action for non-technical stakeholders Proactive, curious More ❯

across pricing, product and market performance Connect data from multiple systems (CRM, finance systems, web analytics, etc.) to create a single source of truth Analyse deal value, product performance, customer behaviour and digital/content trends Support budgeting, forecasting and wider commercial planning Build automated reporting and enable self-serve analytics across the business Example Projects: Migrating legacy reports … into a modern BI platform and improving reporting structures Analysing financial, customer and digital data to inform commercial strategy for new product or venue launches Implementing forecasting and predictive analytics within dashboards Supporting CRM and commercial system integrations and helping drive adoption across global teams Creating reporting frameworks from scratch to track market trends, revenue performance and customer engagement What You'll Need: 3-5 years' experience in analytics or commercial insights Strong SQL skills; Python experience desirable Experience building dashboards in Power BI, Tableau or similar, with end-to-end ownership Strong understanding of relational data structures and data modelling Confident communicator able to translate data into commercial action for non-technical stakeholders Proactive, curious More ❯

this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. Youll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. From … planning and stakeholder coordination through to implementation and ongoing optimisation, youll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer … ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live and continuous improvement Act More ❯

role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. … From planning and stakeholder coordination through to implementation and ongoing optimisation, you’ll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align … with customer goals, ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯