226 to 250 of 334 Remote Customer Engagement Jobs

to both technical and non-technical audiences. Direct novel research activities and engage with leading UK academic institutions. Provide mentoring and day-to-day guidance to junior colleagues. Support customer engagements across defence, security, and commercial sectors. Skills & Experience: PhD in a relevant field with around 10+ years of experience in AI/ML (ideally in the defence or More ❯

to both technical and non-technical audiences. Direct novel research activities and engage with leading UK academic institutions. Provide mentoring and day-to-day guidance to junior colleagues. Support customer engagements across defence, security, and commercial sectors. Skills & Experience: PhD in a relevant field with around 10+ years of experience in AI/ML (ideally in the defence or More ❯

Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯

Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯

Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯

diverse and may include architecture, technology research, hands-on prototyping, and experimental investigations. You will also work closely with product engineering teams, and likely take part in partner and customer engagements. Responsibilities: Design and develop systems architecture of the latest technologies for products in new and existing markets! Perform high-level performance modeling and analysis of hardware features, applications More ❯

We're looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. This fully remote role is ideal for someone based in the UK who is passionate about helping customers succeed and is ready to grow into a more advanced training and onboarding role over time. Manage and maintain … the customer database, ensuring records are accurate and up to date Build strong relationships with customers and serve as their primary point of contact post-sale Handle inbound customer queries via email, phone, and remote sessions Deliver ongoing training and support to existing customers to ensure successful software usage Assist the sales team by providing product knowledge and … attending handover meetings with new clients Collaborate with the support and product teams to resolve issues and relay customer feedback Monitor customer usage and proactively address adoption or engagement challenges Develop a deep understanding of PaperLess software and gradually take on responsibility for training new customers (both online and onsite) Candidate Requirements: Previous experience in a customer More ❯

Job Title: Customer Success Manager- FinTech (Intermediated Lending) Location: Manchester, with hybrid working available (2-3 days per week onsite in Manchester) Industry: Financial Technology (FinTech) Job Type: Full-Time The Role: We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. This role focuses on implementation and delivery, requiring a strong … project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You'll Do: As a Customer Success Manager, you will work directly with clients to ensure they get the most value from our products and services. You will manage day-to-day client communications, support … project initiatives, and play an active role in the success of our customer accounts. Your focus will be on enhancing client satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and implementation process for B2B SaaS clients, ensuring seamless delivery and client satisfaction. Project Management: Manage end-to-end delivery timelines, resource planning More ❯

Customer Success Manager Department: Customer Success Employment Type: Full Time Location: United Kingdom Reporting To: Head of UK Customer Success Description Hey I'm Alex, Head of UK Customer Success at Pinpoint. We're a high-growth HR tech startup building software that helps in-house recruitment teams attract, hire, and onboard the right talent. We … ve built a strong foundation-mature product, happy customers, strong product-market fit-and we're growing fast. Our SMB customer segment in the U.K. is well established-200+ accounts spanning a wide range of industries, use cases, and growth potential. While these customers don't need high-touch, one-to-one support, they're far too valuable to … leave unmanaged. Without a dedicated approach, we risk missed opportunities to drive adoption, retention, and expansion. That's why we're hiring a Customer Success Manager (SMB) to take full ownership of this segment and lead the charge on scalable, structured engagement in the U.K. You'll be focused on outcomes: driving adoption, retention, and expansion through data More ❯

Customer Success Manager - AI Automation SaaS Remote (Europe) Full Time € Competitive + Benefits Our client is a high-growth, VC-backed SaaS business that's reshaping the enterprise automation landscape. With next-gen AI technology already powering complex workflows for global clients, this business is scaling fast-and they need a commercially-minded, enterprise-grade Customer Success Manager … to help drive that momentum. The Opportunity This is more than just managing customer relationships-it's about owning the full success lifecycle, from onboarding and enablement through to expansion and retention. You'll work closely with enterprise clients, helping them adopt AI-driven automation tools that deliver measurable results. If you've got a background in SaaS and … retention across multiple accounts Design and scale repeatable success strategies with a focus on automation Be the go-to advisor for clients, supporting them through transformation and change Deliver customer training programs that shorten time-to-value and drive product stickiness Collaborate across Product, Engineering, and Sales to keep the customer at the centre of every decision Monitor More ❯

our story: You can just ship things. About the Role: To further our commitment to providing an exceptional experience to our Enterprise customers, Vercel is looking to add another Customer Success Manager (CSM) to our fast-growing Customer Success team. The Customer Success Manager will own a portfolio of customer accounts and drive greater business value … for them by bringing Vercel's best ideas, innovations, and capabilities to those customers. The CSM role is pivotal in managing everything post-sales in the Enterprise customer lifecycle, including detailed customer onboarding, the setting and measuring of success criteria, issue resolution and escalation, identifying and generating expansion opportunities, and management of the customer renewal. The role … specific details, please connect with our recruiting team. What You Will Do: Manage a portfolio of Enterprise customers. Be a trusted product advisor by aligning Vercel solutions with the customer's business strategy. Drive incremental value by leading the customer through training and adoption of Vercel's best practices. Continuously deliver Positive Business Outcomes by guiding the customer More ❯

achieved significant, profitable growth year over year with long-termcustomers such as Crocs, The Telegraph, and Autotrader. To support our continued global growth, we are looking for an experienced Customer Marketing Manager to help spur further growth within our customer base. AsCustomer Marketing Manager, you will report to the Product Marketing Lead within the broader Marketing team and … formats. You will operate with an AI-first mindset, using intelligent tools to streamline campaign planning, automate repetitive tasks, and generate timely, data-led insights. From content creation to customer engagement, you will embed AI into your daily marketing workflow to move faster, work smarter, and deliver greater impact. Note: This is a fully remote position, open to … every task. Gatekeeper is on the bleeding edge of Agentic AI and you'll be responsible for getting our customers using LuminIQ. Demand is strong and growing, but each customer is at a different point on their journey. Your job is to guide every account to full value alongside the Account Management team. You'll directly support the Account More ❯

Miro's Customer Experience includes the following teams: Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. All teams are focused on our mission of empowering our customers to create the next big thing! The Customer Success team is a global group and this role sits on our Northern Europe team on the Strategic … Customer Success Team. Our team is focused on delighting our customers by being a strategic partner, and by ensuring they rapidly achieve value with Miro as they drive innovation with their teams. About the Role Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic … Customer Success Manager's primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. In order to accomplish this, you will work to ensure that our platform and its underlying capabilities are tied to critical business workflows with each customer in your portfolio. You will nurture key stakeholder relationships, and More ❯

Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellentservice at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements, and … supporting digital transformation. As a senior leader, the Head of Customer Experience directly influences customer retention, satisfaction, and the division's long-term growth. What you'll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service delivery, operational More ❯

a strong foundation in other IT systems? The Role As Dynamics Consultant, you will be responsible for the day-to-day support and maintenance of the Microsoft Dynamics 365 Customer Engagement (CE) platform, as well as helping to manager the wider business systems. This role is deemed outside of IR35. This role is based in Manchester, with hybrid … working options available. What's Required? The ideal candidate for the Dynamics Consultant role will have: Previous experience supporting Microsoft Dynamics 365 Customer Engagement (CE) in a day-to-day capacity A good understanding of system configuration, user management, and permissions General IT support skills across software and user support environments What's Next? If you're a More ❯

that help position Eaton as a thought leader and preferred partner on the most important power management challenges facing customers. This role will drive measurable and significant improvements to customer preference for Eaton and demand generation for strategic revenue-generating products (hardware, software and services) and will achieve these objectives by delivering tailored and engaging content to support customers … the development of the campaign strategy and work closely with field teams to drive campaign activation and optimization. Main Responsibilities: Differentiating Eaton with an integrated marketing strategy that build engagement and trust between Eaton and its customers in that segment across all relevant geographies. Development of integrated marketing campaigns that drive demand generation for strategic revenue-generating offers (as … defined by segment strategy teams) in the segment (hardware, software and services) Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders) Leading development of the segment message map and buyer journey maps (including definition of scenarios) Orchestrating development and continuous data-informed optimization of integrated campaign More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

this could be a great next step. The Role As Dynamics Administrator, you will be responsible for the day-to-day support and maintenance of the Microsoft Dynamics 365 Customer Engagement (CE) platform. You'll handle user requests, troubleshoot issues, manage system updates, and ensure the platform runs smoothly and efficiently. This is a key role that supports … role is based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Dynamics Administrator role will have: Previous experience supporting Microsoft Dynamics 365 Customer Engagement (CE) in a day-to-day capacity Strong troubleshooting and problem-solving skills, especially within the Dynamics platform A good understanding of system configuration, user management, and More ❯

a vibrant atmosphere where passion for Maritime and technology merges seamlessly" Navigating the position: Account Manager As an Account Manager (AM), you will be responsible for managing and growing customer's lifetime value. You will work in coordination with the Customer Engagement Manager (CEM), who is the primary point of contact for the customer, to drive … renewals, and identify new revenue opportunities through upselling and cross-selling into existing customer accounts. Key Responsibilities Account Management & Customer Relationships Participate in regular check-ins and business reviews to maintain strong relationships Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM Attend the CEM-led C-Level engagements … in order to remain aligned on the strategic objectives being driven by Customer Engagement Sales & Revenue Growth Qualify decision-making processes, criteria, and compelling events to drive deals forward Assess pain points and business impact to position the right solutions Drive upsell and cross-sell opportunities to expand revenue within key accounts Support renewals and contract negotiations to More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support-ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

Your Day Join our dynamic team as a Bid Manager for Small Gas Turbines, where your expertise will be pivotal in preparing bids or proposals for a diverse global customer base. You will collaborate closely with our regional Sales teams, reviewing customer specifications and configuring offers that stand out in the marketplace. Your role will involve engaging with … customers to clarify their needs, addressing inquiries, and refining proposals to ensure they meet customer expectations and company capability, considering potential risks. After a sale, you will transfer what has been sold to our Project Management team for execution, ensuring a smooth handover. This is an exciting opportunity to make a significant impact in a fast-paced environment! How … You'll Make an Impact You will analyse customer requirements and create competitive proposals that align with their needs. You will make recommendations to management for bid approval, ensuring alignment with company strategy and consideration of potential risks. You will attend clarification meetings with customers and the regional Sales team, addressing inquiries and refining proposals to enhance competitiveness. You More ❯

this could be a great next step. The Role As Dynamics Administrator, you will be responsible for the day-to-day support and maintenance of the Microsoft Dynamics 365 Customer Engagement (CE) platform. You'll handle user requests, troubleshoot issues, manage system updates, and ensure the platform runs smoothly and efficiently. This is a key role that supports … role is based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Dynamics Administrator role will have: Previous experience supporting Microsoft Dynamics 365 Customer Engagement (CE) in a day-to-day capacity Strong troubleshooting and problem-solving skills, especially within the Dynamics platform A good understanding of system configuration, user management, and More ❯