26 to 50 of 118 Remote/Hybrid Customer Engagement Jobs

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

each supported by tangible, best-practice programs. - Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience … Field Service (FSL). This role serves as the bridge between business stakeholders and technical delivery teams to ensure Salesforce enables seamless customer engagement, scalable business operations, and data-driven decision-making across the enterprise. THIS IS A FULLY REMOTE POSITION Essential Functions Product Strategy & Roadmap ...

Title: Senior Consultant - Data Science (Customer Data) Salary: £60,000-£70,000 + ~£4,000 bonus Location: Hybrid (UK-based) Type: Permanent About the Role We're hiring a Senior Consultant - Data Science (Customer Data) to join a global consultancy that fuses data science, creativity, and strategy … help leading brands enhance customer engagement through intelligent data solutions. You will play a key role in delivering advanced analytics and AI-driven insights within customer and marketing contexts. This is an exciting opportunity to combine technical excellence with consulting impact across major clients and industries. What ...

accurate weekly and monthly sales forecasts while maintaining a strong and reliable pipeline. Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience. Pipeline Development: Build and manage a consistently growing self-prospected book of business. Customer Engagement … rapport with clients, partners, and colleagues effectively. Technical Proficiency: Familiarity with Salesforce is a plus, enhancing your ability to manage leads and opportunities effectively. Customer-Centric: Understand customer needs and deliver tailored solutions that meet the demands of today’s market. Collaboration: Team player with the ability ...

accurate weekly and monthly sales forecasts while maintaining a strong and reliable pipeline. Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience. Pipeline Development: Build and manage a consistently growing self-prospected book of business. Customer Engagement … rapport with clients, partners, and colleagues effectively. Technical Proficiency: Familiarity with Salesforce is a plus, enhancing your ability to manage leads and opportunities effectively. Customer-Centric: Understand customer needs and deliver tailored solutions that meet the demands of today's market. Collaboration: Team player with the ability ...

accurate weekly and monthly sales forecasts while maintaining a strong and reliable pipeline. Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience. Pipeline Development: Build and manage a consistently growing self-prospected book of business. Customer Engagement … rapport with clients, partners, and colleagues effectively. Technical Proficiency: Familiarity with Salesforce is a plus, enhancing your ability to manage leads and opportunities effectively. Customer-Centric: Understand customer needs and deliver tailored solutions that meet the demands of today's market. Collaboration: Team player with the ability ...

accurate weekly and monthly sales forecasts while maintaining a strong and reliable pipeline. Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience. Pipeline Development: Build and manage a consistently growing self-prospected book of business. Customer Engagement … rapport with clients, partners, and colleagues effectively. Technical Proficiency: Familiarity with Salesforce is a plus, enhancing your ability to manage leads and opportunities effectively. Customer-Centric: Understand customer needs and deliver tailored solutions that meet the demands of today's market. Collaboration: Team player with the ability ...

accurate weekly and monthly sales forecasts while maintaining a strong and reliable pipeline. Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience. Pipeline Development: Build and manage a consistently growing self-prospected book of business. Customer Engagement … rapport with clients, partners, and colleagues effectively. Technical Proficiency: Familiarity with Salesforce is a plus, enhancing your ability to manage leads and opportunities effectively. Customer-Centric: Understand customer needs and deliver tailored solutions that meet the demands of today's market. Collaboration: Team player with the ability ...

accurate weekly and monthly sales forecasts while maintaining a strong and reliable pipeline. Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience. Pipeline Development: Build and manage a consistently growing self-prospected book of business. Customer Engagement … rapport with clients, partners, and colleagues effectively. Technical Proficiency: Familiarity with Salesforce is a plus, enhancing your ability to manage leads and opportunities effectively. Customer-Centric: Understand customer needs and deliver tailored solutions that meet the demands of today's market. Collaboration: Team player with the ability ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse ...

enterprise technology landscape. This role combines strategic vision with hands-on architectural expertise to drive modernisation across e-Commerce, CRM, marketing technology, and customer engagement platforms, while strengthening cybersecurity controls and optimising total cost of ownership (TCO). The successful candidate will work cross-functionally with senior stakeholders … defined roadmaps. Key Responsibilities The Senior Solutions Architect will: Lead major transformation initiatives, including: Replacement of a legacy e-Commerce platform with a modern, customer-centric solution Implementation of a next-generation CRM and marketing automation ecosystem Development of a unified customer data and personalisation roadmap Enhancement ...

please note, no public transport available) Renishaw is embarking on a major global rollout of Microsoft Dynamics 365 across our subsidiary network, covering both Customer Engagement and Finance & Operations. We are looking for an experienced Project Manager to lead end-to-end D365 implementations, guiding the transition from … both local and global teams. Ability to challenge assumptions, identify risks, and resolve conflicts. Desirable Strong understanding of D365 modules (Finance, Supply Chain, Sales, Customer Service) and their integration points. Knowledge of localisation requirements, including statutory, tax, and compliance considerations. Experience in data migration, change management, and user-training ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank … digital strategy across all customer-facing platforms, with particular ownership of the Backbase digital banking platform. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade ...

opportunity to join a specialist CRM agency during a period of significant growth and international expansion. You will shape data‐led CRM strategies, elevate customer experience, and play a key role in transforming how major brands use data to drive commercial outcomes. The Company They are an established … agency known for delivering impactful, insight‐driven customer engagement programmes. With decades of experience and a reputation for high‐quality work, they partner with a diverse portfolio of consumer brands across multiple sectors. Following recent global growth, they are entering an exciting phase of evolution, expanding their strategic ...

Salesforce Core Cloud and Marketing Cloud. This is a global role, working closely with regional stakeholders, technology teams, and business leaders to drive scalable, customer-centric solutions across multiple markets. You will manage a team of 3 , providing leadership, coaching, and direction while owning the end-to-end product … lifecycle for Salesforce capabilities that support sales, marketing, and customer engagement at scale. Key Responsibilities Product Strategy & Ownership Own and evolve the global Salesforce product roadmap across Core Cloud and Marketing Cloud Translate business strategy and customer needs into clear product vision, goals, and priorities Define success ...

Implementation Consultant/Product Specialist/Customer Solutions Consultant/Product Enablement Consultant Location: Glasgow or Edinburgh (Hybrid) - 2 days office 3 from home Employment Type: Permanent | Full-time Experience Level: Open to early-career and graduate applicants with an interest in Data/SQL or someone skilled … help them understand, configure, and use our platform confidently and effectively. Your work will include: Technical Enablement Configuring and tailoring the platform to meet customer needs Analysing and validating data using Excel or similar tools Troubleshooting platform issues and identifying root causes Documenting solution designs and configuration steps Customer ...

Support Analyst. Joining a like minded team, the role will involve supporting the day to day operation of my clients business critical Dynamics 365 Customer Engagement CRM system - troubleshooting user issues and involved in supporting new system enhancements. This brilliant role offers a great company culture/work …/365 CE Assisting in project related tasks such as requirement gathering/analysis, testing, training users System customisation & Power Platform configuration tasks Stakeholder engagement at all levels; providing excellent support service to users both on-site and remote Skills & Qualifications Proven experience supporting Dynamics CRM/D365 ...

growth. Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. Manage the full services portfolio (managed services, professional … senior technical relationships with strategic vendors and partners. Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. Lead customer ...

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

liquid cooling (HDLC) and intelligent power solutions to hyperscale, enterprise and colocation environments across Europe. The position sits at the intersection of engineering and customer engagement — supporting the technical design, configuration and successful deployment of next-generation cooling and power infrastructure aligned to AI and high-performance computing … will act as the technical backbone of the sales process, supporting both pre-sales and post-sales phases. You will work directly with customer engineering teams to understand operational requirements and translate them into engineered solutions that meet performance, efficiency and reliability objectives. Key Responsibilities Partner with customer ...