326 to 345 of 345 Remote Customer Engagement Jobs

technical issues. We're looking for someone who can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality service while maintaining strong communication and a customer-focused approach. This hybrid role follows a 07:00 - 19:00 shift pattern, with on-site days at our Salford Quays office from Monday to Wednesday and the flexibility … day, you will: Manage incidents from customers and LIMA's hosted environment on a priority basis and provide the highest standards of professionalism and skill, in order to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in … a timely manner in alignment with SLA's. Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation More ❯

ll be surrounded by the best and challenged to go farther than you have before. In this role, you will: Develop Executive-Level relationships within strategic, named accounts Own customer engagements end-to-end, from prospecting and qualification to close Demonstrate excellent solution-based sales process in complex sales campaigns Champion, role model, and embed Samsara's cultural principles … Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 5+ years experience in a full-cycle, closing sales role Proven expertise winning new business logos through a repeatable sales motion Demonstrable expertise in strategic outbound prospecting … in UK, however comfortable traveling to meet customers as needed An ideal candidate also has: Experience working with line of business stakeholders (Operations, Finance, IT) Comfortable in a dynamic, customer facing environment MEDDIC experience Excited about solving new problems in innovative ways Highly collaborative with a growth mindset. Awards for top achievement (President's club, Winner's circle, Top More ❯

of approximately 200 engineers. As an integral part of 3500 strong BAE Systems Digital Intelligence capability in the UK, we look to recruit good engineers to help meet our customer’s needs. In return we offer engaging technical challenges to solve, a collaborative and trusted work environment and the opportunity to develop a career that can encompass the full … range of the company’s activities, form product development, research, technical consultancy, business consultancy, and customer engagement. Due to the nature of our work in Cross-Domain, candidates must hold, or be eligible to gain UK security clearance and meet nationality requirements. Additionally, we cannot offer regular remote working, but do provide a flexible working environment that respects the More ❯

not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights that support business growth. This is a permanent role More ❯

Lloyds Banking Group is at the forefront of building cutting-edge AI infrastructure, empowering teams to create impactful, end-to-end AI solutions that enhance our products and deepen customer engagement. Our mission supports Lloyds' vision of Helping Britain Prosper, with a focus on generative and agentic AI, expanding our product team to foster faster platform innovation and increased More ❯

Lead and develop a team of engineers, ranging from graduate to senior Oversee commercial engagements and support timely delivery on agreed project milestones Participate as technical lead on complex customer engagements involving complete system architectures Implement disciplined engineering processes Integrate and maintain platform-oriented software stacks Optimize Ubuntu for latest hardware platforms Display technical leadership internally and within our More ❯

Platform, handling orchestration of hundreds of millions of notifications spread across various channels (EMAIL, SMS, WHATSAPP, PUSH, Instant Payment Notifications and WEBHOOKs) enabling critical businesses and workflows and driving customer engagement. Job Description: Your way to impact You will work alongside the best and the brightest engineering talent in the industry. We have opportunities in a wide range of More ❯

on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, we are excited to share that we are currently recruiting for a Head of Customer Communications to join us working remotely on a 12 month fixed-term contract. Working with our customers, we are leading the way in the delivery of patient-centred, connected … specialist services. We are committed to developing the next generation of healthcare technology that will truly make a difference. What you'll do: You will implement and oversee the Customer Communications strategy at Optum, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis and incident communications effectively. You will manage … the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on the ICE programme and other important business initiatives. In this role, you will regularly communicate with external partners like the NHS, NUG, regional IT departments, and health boards to meet their communication needs and promote product usage. Producing a weekly More ❯

of issues Pro-actively working towards issue prevention Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately Maintain and share knowledge of supported products and services Maintain an understanding of the company's organisation and customers of the Service Desk Adhere More ❯

of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services * Maintain an understanding of the company's organisation and customers of the Service Desk * Adhere More ❯

generate new sales opportunities across Northern UK • Support RIEGL's York-based technical operations, including: o Instrumentation testing and maintenance o Administrative support for RIEGL TLS service workflows o Customer demonstrations including support for southern UK regions o Helpdesk and technical customer support o Follow-up technical communications to ensure customer success o Delivery and enhancement of … RIEGL's training programs • Collaborate with both sales and support teams-50/50 split focus • Contribute to marketing initiatives including trade show representation and customer case studies Candidate Requirements • Experience in technical sales and/or support, ideally in a related engineering or geospatial technology field • Comfortable with hands-on instrumentation and customer-facing tasks • Strong communicator … with a proactive mindset for customer engagement • Valid UK driving licence (required) • Based in Northern England at RIEGL's York office, with travel throughout the region, Scotland and Ireland (Hybrid working an option) • Occasional international travel maybe required for training and event attendance • Some manual handling and frequent customer site attendance will be involved in this role. More ❯

across service cloud, sales cloud and experience cloud. You will design, develop, and implement customized solutions on the Salesforce platform to meet the unique needs of businesses, enhancing their customer engagement and business processes. Type: 6 Month Contract Rates: Market Rates (Outside IR35) Location: Hybrid/Manchester Start: ASAP Skills Strong Salesforce Experience: Proven hands-on experience with More ❯

across service cloud, sales cloud and experience cloud. You will design, develop, and implement customized solutions on the Salesforce platform to meet the unique needs of businesses, enhancing their customer engagement and business processes. Type: 6 Month Contract Rates: Market Rates (Outside IR35) Location: Hybrid/Manchester Start: ASAP Skills Strong Salesforce Experience: Proven hands-on experience with More ❯

and timelines- Previous experience of creating regular/weekly Project updates & reports. Be prepared to present progress reports, risks and any potential delays to Customers and manage these conversations.- Customer Engagement and an ability to be proactive with key accounts and assisting with Customer concerns are key to the success of this role.- Learn the Core Products More ❯

and timelines - Previous experience of creating regular/weekly Project updates & reports. Be prepared to present progress reports, risks and any potential delays to Customers and manage these conversations. - Customer Engagement and an ability to be proactive with key accounts and assisting with Customer concerns are key to the success of this role. - Learn the Core Products More ❯

design, delivery and support of our service and advice in accordance with the Technical Delivery Plan. You will have responsibility for delivering specific, delegated project tasks, and will support customer engagement to understand their requirements with respect to capability and programme constraints. You will then develop a test plan, conduct integration and produce supporting evidence for customer use. Your responsibilities will include: Executing key systems engineering activities on significant projects Engaging with external and internal stakeholders to ensure customer and business needs are satisfied and issues are mitigated Directing technical documentation in support of work carried out Delivering work and reporting on progress to project leads and customers Conducting sea trials on Royal Navy Ships … we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected. PTP Portsmouth Technology Park (PTP) is one of QinetiQ's key facilities, focusing on advanced technology development and engineering services. It is dedicated to research More ❯

to ensure smooth onboarding and robust technical support. This is a great opportunity for someone who thrives in a remote-first team and enjoys both structured problem-solving and customer engagement. What You'll Be Doing Leading technical integrations for new customer onboarding Managing and troubleshooting API and SSO integrations (SAML, Shibboleth, OAuth, LTI) Acting as a go … to technical escalation point for complex support queries (Level 3) Supporting the wider Customer Success and Support teams with data insights and resolution strategies Liaising with internal stakeholders to deliver tailored integration solutions Documenting processes and feeding into product improvement conversations What We're Looking For Experience with technical integrations in a SaaS or EdTech environment (3+ years) Strong More ❯

Systems Digital Intelligence, which employs around 3,500 people in the UK, we offer technical challenges, a collaborative environment, and career development opportunities spanning product development, research, consultancy, and customer engagement. Applicants must hold or be eligible for UK security clearance and meet nationality requirements. We do not support regular remote work but do offer flexible working arrangements to More ❯

Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors will be preferred. Experience of dealing with tenders, mini competitions, bench marking or direct … awards. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career You will be working within Customer Engagement Team of 9 people with excellent training and support available, from day one! Working hours are flexible, typically 8 hours per day between 8:30am - 5:30pm, Monday to Friday. Our More ❯

be $10k and above, and involve POCs, multiple stakeholders, managing trials, multi-faceted pricing negotiations, and selling to executives and CXOs. This is a remote working position with occasional customer visits as required in the DACH region. Eligible candidates can be based out of Germany (any city), Amsterdam, London or Paris. Relocation assistance will not be provided for this … you'll be surrounded by the best and challenged to go farther than you have before. In this role, you will: Work on strategic account mapping & outbound prospecting Own customer engagements end-to-end, from prospecting and qualification to close Work collaboratively with a team of internal/cross-functional stakeholders to remove deal blockers Champion, role model, and … embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Commercial Account Executive experience with closing responsibility, plus 2+ years in an out-bound, prospecting role (BDR, SDR or ADR), working the More ❯