Remote 'Customer Engagement' Job Vacancies

51 to 75 of 358 Remote Customer Engagement Jobs

Cyber Solutions Sales Specialist - Corporate

Manchester, England, United Kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Cyber Solutions Sales Specialist - Mid Market

Leatherhead, England, United Kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Cyber Solutions Sales Specialist - Enterprise

leatherhead, south east england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Cyber Solutions Sales Specialist - Enterprise

guildford, south east england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Cyber Solutions Sales Specialist - Corporate

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Cyber Solutions Sales Specialist - Corporate

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
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Dynamics 365 Solution Architect

England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Who is my client? A reputable Microsoft Dynamics solution provider, with an experienced, autonomous team and established CRM customer base. The company holds a phenomenal reputation for customer satisfaction/service efficiency, and they are one of the recognised partner's of choice in their specific field. What does my client need? My client requires a skilled Dynamics … solutions; across a variety of sectors. Alongside a proven skill set in D365 CE architecture, my client requires a candidate who can offer omni-channel project experience; utilising the Customer Service module and preferably Contact Centre functionality. Whats on offer? A competitive starting base salary up to £110k (flexible, experience dependant) Lucrative company bonus scheme Comprehensive company benefits package … development openings Strong pipeline of innovative projects for 2025 and beyond Responsibilities of the role Design and architect Microsoft Dynamics 365 CE/PP solutions to best satisfy a customer’s requirements within the constraints and best practice guidelines. Take a key role within the Microsoft practice as Solution Architect; promoting functional best practice in delivery Work closely with More ❯
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Desk-based Account Manager

belfast, antrim, united kingdom
Hybrid / WFH Options
BT Group
United Kingdom Salary: Competitive with benefits Closing Date: 22/10/2025 Location: Belfast Why this job matters Are you passionate about driving business growth and building strong customer relationships? We're looking for a results-driven sales professional to join our Northern Ireland Small and Medium Business (SMB) team. In this role, you'll play a key … part in identifying new business opportunities and securing sales across our SMB customer base. You'll be responsible for generating and booking high-quality leads for our field-based Sales Executives, while also closing sales directly from the desk. Your ability to build trusted relationships and influence key decision-makers will be essential. By understanding each customer's … you'll develop tailored solutions that demonstrate the value of the BT & EE portfolio. Success in this role will be measured by a combination of sales performance, lead generation, customer engagement, and delivering an outstanding customer experience. What you'll be doing Manage a defined base of SME prospects, focusing on identifying new business opportunities, selling standard More ❯
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Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech

United Kingdom
Hybrid / WFH Options
Oho Group Ltd
Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech Are you a recent Grad with an excellent academic background looking to join a positive impact company? We're hiring for a Customer Success Associate at a fast-growing Climate Tech company driving positive environmental impact. This is a remote-first role with the option of working from either … a London or Cambridge if you prefer to be in office. About you: Personable and enjoys building strong customer relationships Academically accomplished with a strong analytical and problem-solving mindset Excellent verbal and written communication skills Ability to identify customer problems and apply learnt solutions from previous interactions Passionate about making a positive impact Shown that you've … taken responsibility, whether that be university societies, sports roles or leadership roles at school What You'll Do: Be the first point of contact for customer enquiries Plan and organise customer onboarding sessions and deliver training on the products Problem solve by gathering data to drive customer engagement with the product Engage with customers throughout the More ❯
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SAP CX Architect

London, UK
Hybrid / WFH Options
Stott and May
Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, youll combine technical expertise with leadership to drive the integration and … performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, youll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration … Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder management Proven More ❯
Employment Type: Part-time
Posted:

SAP CX Architect

City of London, Greater London, UK
Hybrid / WFH Options
Stott and May
Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, youll combine technical expertise with leadership to drive the integration and … performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, youll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration … Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder management Proven More ❯
Employment Type: Part-time
Posted:

Dynamics 365 Architect

London, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of … Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security More ❯
Employment Type: Permanent
Salary: £90000 - £110000/annum Additional Benefits
Posted:

Dynamics 365 Architect

London, South East, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of … Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security More ❯
Employment Type: Full-Time
Salary: £90,000 - £110,000 per annum
Posted:

CRM Manager (SFMC)

london, south east england, united kingdom
Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
brand thats on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their expanding … CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure, and … Youll play a key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated More ❯
Posted:

CRM Manager (SFMC)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
brand thats on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their expanding … CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure, and … Youll play a key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated More ❯
Posted:

CRM Manager (SFMC)

United Kingdom
Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their … expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams - teaming up with an internal SFMC Engineer to build campaigns, enhance the … play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel More ❯
Posted:

CRM Manager (SFMC)

London Area, United Kingdom
Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their … expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance the … play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel More ❯
Posted:

CRM Manager (SFMC)

City of London, London, United Kingdom
Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their … expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance the … play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel More ❯
Posted:

CRM Manager (SFMC)

slough, south east england, united kingdom
Hybrid / WFH Options
Digital Tonic | Digital, eCommerce & Marketing Recruitment
that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their … expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance the … play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel More ❯
Posted:

SAP CX Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Stott and May
Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯
Posted:

SAP CX Manager

London Area, United Kingdom
Hybrid / WFH Options
Stott and May
Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯
Posted:

SAP CX Manager

london, south east england, united kingdom
Hybrid / WFH Options
Stott and May
Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯
Posted:

SAP CX Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Stott and May
Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯
Posted:

SAP CX Manager

slough, south east england, united kingdom
Hybrid / WFH Options
Stott and May
Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯
Posted:

CUSTOMER LOYALTY INSIGHT ANALYST

London, South East, England, United Kingdom
Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
role in driving business performance through data-led strategy. The environment is collaborative, fast-paced, and hybrid, with access to world-class analytics tools and a genuine focus on customer understanding. THE ROLE: As a Customer Loyalty Insight Analyst, you will play a crucial role in driving insight across loyalty and life cycle activity. You'll work with … marketing, CRM and analytics engineering teams to identify trends, improve retention, and optimise loyalty programmes. You can expect to: Analyse customer behaviour and loyalty performance to identify key retention drivers. Deliver data-led insights to inform customer engagement and reactivation strategies. Build and maintain dashboards and reporting for loyalty KPIs. Partner with CRM and Marketing teams to … deliver targeted campaigns and recommendations. Present insight to senior stakeholders to influence strategic decision-making. YOUR SKILLS AND EXPERIENCE: Strong background in customer insight, retention or loyalty analytics. Advanced SQL skills, plus experience with Looker, Power BI or Tableau. Excellent communication and stakeholder management ability. A data-driven mindset with a passion for improving the customer experience. Desirable More ❯
Employment Type: Contractor
Rate: £400 - £500 per day
Posted:
Customer Engagement
10th Percentile
£30,500
25th Percentile
£36,250
Median
£52,500
75th Percentile
£74,750
90th Percentile
£94,500