51 to 75 of 183 Remote Customer Engagement Jobs

a Senior CRM Analyst on a fixed term contract to cover maternity leave. In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customer engagement and maximise Return on Investment. This role offers hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What … youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how … to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee vendor management, procurement, and compliance initiatives Engineering Leadership Collaborate with the CTO and … development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and enterprise customer needs Demonstrated ability to lead cross-functional teams and drive strategic initiatives Technical background with experience managing software development teams Excellent analytical, organizational, and communication skills Experience with business More ❯

qualifying new business bychat, phone and/or email. Often the first point of contact with prospective customers, the Business Development Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype's fonts, technology, and expertise. The Business Development Representative will interact with prospective customers … via telephone, email and online chat. Leads result from direct customer requests forquote or licensing information; marketing qualification based on lead scoring process; or others identified through marketing programs and/or prospect's behaviour. This individual will have responsibility for a set of personal goals that may include appointments, trial commitments, etc Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. What you'll be doing : Manage inbound sales requests received via web, email, and phone. Outbound prospecting to build pipeline for Inside Sales Team. Ensure efficient lead routing to appropriate sales teams. More ❯

circa £65k plus bonus About the Role: On behalf of a leading UK wide organisation based in the East Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you’ll play a key role in delivering tailored D365 … services. Experience with Power Platform (PowerApps, Power Automate). Familiarity with Azure services and cloud-based architecture. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively within a team. Desirable: Microsoft certifications in Dynamics 365 or related technologies. Experience working in an Agile environment. What’s on Offer More ❯

circa £65k plus bonus About the Role: On behalf of a leading UK wide organisation based in the East Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you'll play a key role in delivering tailored D365 … services. Experience with Power Platform (PowerApps, Power Automate). Familiarity with Azure services and cloud-based architecture. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively within a team. Desirable: Microsoft certifications in Dynamics 365 or related technologies. Experience working in an Agile environment. What's on Offer More ❯

execution-focussed practitioners. The Role An exceptional Digital Transformation Consultant, advising and guiding our prospects and clients on the adoption of innovative Microsoft technologies including Power Platform, Dynamics 365 Customer Engagement (CE), and Microsoft 365 Copilot. As a key player in our organisation, you will also drive transformative projects that not only meet but exceed client expectations. Why … Solution Design Architect robust, scalable solutions leveraging the full potential of the Microsoft ecosystem. Pioneer the development of cutting-edge applications using Power Apps, Copilot, and Power Automate Client Engagement Excellence Design and lead inspiring digital transformation workshops that ignite client enthusiasm. Facilitate dynamic ideation sessions, unlocking innovative potential within client organisations. Deliver compelling, persuasive presentations that showcase the More ❯

this critical CRM platform transformation. Working closely with internal Developers, Business Analysts, and Team Leaders, you'll drive high-paced development, modernise the user experience, and embed a refreshed customer engagement model.You'll play a key role in shaping the platform's strategic direction-defining its purpose, aligning development with organisational priorities, and ensuring it meets the evolving … What you'll need to succeed Proven experience in project management, ideally within digital transformation and CRM projects Strong understanding of the software development lifecycle Experience working with internal customer groups and facilitating user engagement Excellent communication, stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office 365, SharePoint More ❯

a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to projects and technical … the workstream lead and programme finance Adhere to procedures for change as defined by the SATURN PMO Carry out escalations as needed via the agreed mechanisms. Stakeholder management and customer engagement to support successful outcomes What does Leidos need from me? We are looking for someone with excellent organisation, communication and leadership skills who has: Proven track record … dealing with both internal and external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and the commercial aspects of projects. More ❯

class Solution Consulting team, working closely with Cornerstone's Sales and Account Management functions. The goal is to attract new customers, as well as to retain and expand existing customer relationships by matching our solutions to customer's business needs. It is essential that each Solution Consultant stays current on industry and product knowledge. Additionally, each Solution Consultant … is expected to develop excellent relationships with Sales, Solution Specialist, Product, and Delivery teams to ensure the best possible customer experiences and outcomes. In this role you will: Demonstrate product functionality and clearly connect our value proposition to customer objectives Assist in aligning clients' needs, goals, and objectives Understand clients' business environments Verbally and accurately communicate simple and … and experience with Cornerstone solutions Experience in a SaaS software company focusing on Learning, Performance, HCM, or Recruiting Desired Skills: Effective Communication, Solution/Consultative Selling, Team Player, Accountability, Customer Engagement, Learning/Talent/HRIS Management Systems Knowledge, Project Management Highly developed presentation and product demonstration skills Strong relationship-building expertise Proven experience of translating product functionality More ❯

organisation within the financial services sector, currently undergoing a large-scale CRM transformation project. With a strong focus on Microsoft technologies, they're investing in their digital capability across customer engagement, sales, and automation platforms. About the Role We are looking to hire two experienced Microsoft Dynamics D365 Application Developers to join a short-term contract assignment More ❯

environments. Desirable: Bachelor's degree in Computer Science, IT, or related field. Agile or Scrum certification. Experience in digital transformation projects and hybrid cloud solutions. Knowledge of Dynamics 365 customer engagement modules or Power Platform. What You'll get Opportunity to work on innovative projects with a focus on cyber security and digital transformation. Hybrid working with flexible More ❯

this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. Youll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. From … planning and stakeholder coordination through to implementation and ongoing optimisation, youll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer … ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live and continuous improvement Act More ❯

role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. … From planning and stakeholder coordination through to implementation and ongoing optimisation, you’ll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align … with customer goals, ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

have full responsibility for the evolution of a new consumer-facing online competition product and a dedicated development team to deliver it. You Will : Develop new features that drive customer acquisition, retention and revenue growth. Build the product roadmap to create an exceptional customer experience. Subscription business Acquire an intimate knowledge of this market, understand competitor initiatives and … stay ahead of the game. You’ll have a strong focus on customer engagement and data-driven decision-making. You’ll have a dedicated CRM manager and data analyst to provide insights and data. You will also have a dedicated technical development team to deliver your product initiatives. You’ll optimise the product for both short and long … on a day-to-day basis. The ideal candidate: A background in developing website and app products and services. Strong UX instincts with the ability to create intuitive, engaging customer journeys and a good eye for design - a flair for creating great user experiences. A data-driven mindset—comfortable using analytics - and working with data analysts and CRM managers More ❯

a talented Email & CRM Specialist to join their digital team. This is a fantastic opportunity for someone who thrives in a dynamic environment and has a genuine passion for customer lifecycle marketing. The successful candidate will be responsible for planning, executing, and analysing email and SMS campaigns to enhance customer engagement, drive sales, and build brand loyalty. … Responsibilities Deliver and execute end-to-end email and SMS campaigns, including template building, copywriting, asset coordination, QA, and scheduling. Manage lifecycle campaigns including acquisition, nurturing, post-purchase, re-engagement, loyalty, and transactional communications. Build segmented and personalised campaigns using behavioural data to improve engagement and commercial performance. Align campaign plans with trading priorities, forecasts, and key stakeholders … rendering across devices and platforms to ensure consistency and optimal display. Collaborate closely with design and content teams to produce high-performing creatives that adhere to best practices. Balance customer contact frequency across campaign and transactional communications to reduce churn. Create clear and insightful reporting on key campaign metrics including open and click rates, conversions, and revenue impact. Stay More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience More ❯