76 to 100 of 183 Remote Customer Engagement Jobs

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience More ❯

not just what they've bought before. What You'll Do Build & optimise recommendation/personalisation models . Drive incremental targeting beyond repeat-purchase patterns. Apply predictive analytics to customer behaviour & purchase history. Use Python (essential), SQL , and ideally PySpark to deliver insights. Collaborate with Product, Content, and Data Science to align models with business goals. Translate data into … Skills Python (essential) SQL (advanced querying & analysis) Predictive Modelling Recommendation Engines/Recommender Systems Personalisation Models PySpark/Spark (desirable) Data Analysis & Insight Generation Machine Learning (applied, not academic) Customer Behaviour Analytics Incremental Targeting/Uplift Modelling A/B Testing & Experimentation Data Visualisation (Tableau, Power BI, etc.) Experience (ideal profile) Strong background in data analysis with predictive modelling … applications. Hands-on experience building or optimising recommendation systems. Proven ability to work with large datasets using Python and SQL. Exposure to personalisation in e-commerce/advertising/customer engagement settings. Experience delivering data-driven insights that directly influence product or marketing outcomes. Comfortable collaborating across Product, Content, and Data Science teams. Bonus: exposure to Generative AI More ❯

the concepts of visualisations, report design, and dashboard development ideally in SAC/AFO or transferable skills. Ability to create compelling and visually intuitive reports and dashboards tailored to customer needs Strong understanding of business processes, KPIs, and the ability to translate complex data into actionable insights Experience working in a SaaS environment, preferably with a focus on delivering … for extracting and working with data Previous experience working with large datasets or in industries where data-driven decision-making is crucial (e.g., finance, marketing, retail) Strong communication and customer engagement skills, with the ability to explain complex data in simple terms to non-technical stakeholders This is a hybrid role with plenty of remote working options, but More ❯

for an experienced, commercially minded, product and technology focused Product Specialist , to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and user research to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational … What you will be doing/Responsibilities Become the go-to product expert and Subject Matter Expert (SME) for the UK transport planning market. Guide product decisions and support customer outcomes using your transport planning know-how. Collaborate with Customer Success and Delivery teams to help customers unlock the full potential of our products. Own and shape product … documentation bringing clarity and polish to both internal and customer-facing content. Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. Conduct user research through surveys, interviews, and regular site visits to capture real-world feedback and pain points. Engage with global Product and Engineering teams to channel market insight into meaningful More ❯

track record and work history as an MS Solutions Architect + Experience with SolarWinds & ServiceNow highly desirable Overview We're looking for 2 Solution Architects to join a major customer engagement, providing design and assurance across multiple technology workstreams. This is a hands-on role where you'll bring technical depth, architectural oversight, and the ability to challenge More ❯

maturity assessments through to solution design, deployment, and adoption. Skills & Experience: Experience in digital transformation roles, ideally in a consultancy environment. Deep expertise in Microsoft Power Platform, Dynamics 365 Customer Engagement, and AI-driven tools such as Copilot or Copilot Studio. Ability to run client workshops and deliver persuasive presentations. Excellent communication skills - confident engaging at C-level More ❯

maturity assessments through to solution design, deployment, and adoption. Skills & Experience: Experience in digital transformation roles, ideally in a consultancy environment. Deep expertise in Microsoft Power Platform, Dynamics 365 Customer Engagement, and AI-driven tools such as Copilot or Copilot Studio. Ability to run client workshops and deliver persuasive presentations. Excellent communication skills - confident engaging at C-level More ❯

segmentation. Analyse web and app performance, user journeys, and conversion trends. Support B2B analytics to understand and grow the value of partner relationships. Design models and analysis that drive customer engagement and business growth. Build and automate insightful BI dashboards and reporting. Identify and onboard new data sources with the technology team. Deputise for the Head of Data More ❯

segmentation. Analyse web and app performance, user journeys, and conversion trends. Support B2B analytics to understand and grow the value of partner relationships. Design models and analysis that drive customer engagement and business growth. Build and automate insightful BI dashboards and reporting. Identify and onboard new data sources with the technology team. Deputise for the Head of Data More ❯

to Have OSCP, OSWA, CRTO, GWAPT, GPEN, eWPT certifications. Azure Security Engineer Associate or AWS Security Specialty. Kubernetes security or DevSecOps-focused certifications. Strong analytical, problem-solving, reporting, and customer engagement skills. Why Join Lead security testing in high-impact CI/CD and cloud-native projects. Collaborate with a cutting-edge security and DevOps team. Influence secure More ❯

knowledge of databases and methodologies to determine appropriate sources, determine indicators and relationships, and generate intelligence support packages. Provide tailored communications to innovation stakeholders in meetings, demos, and other customer engagements, as well as support analytic innovation, development, and data analytics activities to customers and stakeholders. Brief customers on assessments and prepare briefings based on finished analysis, including preparing More ❯

seeking an experienced Senior Contact Centre Engineer to join their growing team. This is an excellent opportunity for a telecommunications professional with deep contact centre expertise to lead complex customer engagement platform implementations. You'll work with cutting-edge technologies, including NICE CXone, Genesys, Avaya, and Cisco, while mentoring technical teams and delivering transformational solutions for major enterprise … clients. The role offers hybrid flexibility and the chance to shape the future of customer experience technology in a dynamic, client-focused environment. Key Responsibilities: Drive end-to-end technical execution of contact centre deployments across voice and digital communication channels, ensuring solutions meet performance and scalability requirements Configure, optimise, and resolve issues related to SIP trunking, public switched … contact centre solutions within NICE CXone, Genesys Cloud, Avaya, or Cisco environments, including IVR development and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customer relationship management systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior team members and More ❯

our Busway product range , located remotely in the Europe. Reporting to the Global Product Line Director - Busway the Product Manager Busway, EMEA will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will … Site UK, Ireland or Poland, but wider Europe can be considered. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to add to More ❯

leading finished intelligence reports. Weigh competing hypotheses against each other, utilizing analytical tools to form conclusions. Identify, analyze and deliver reports on topics that are fundamental to protecting our customer base. Work across multi-disciplined teams to leverage their expertise and experience. Maintain strong customer engagement throughout the investigation process. Experience in cyber security or intelligence analysis … expanding investments in AI, a people-first culture, and centers of excellence around the world, we're growing like never before. If you're looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today. Equal Opportunity We aim to build a team that More ❯

a highly client-facing role where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

SAC experience with an expertise in the concepts of visualisations, report design, and dashboard development, with the ability to create compelling and visually intuitive reports and dashboards tailored to customer needs You will demonstrate an understanding of business processes, KPIs, and the ability to translate complex data into actionable insights Experience working in a SaaS environment, preferably with a … for extracting and working with data Previous experience working with large datasets or in industries where data-driven decision-making is crucial (eg, finance, marketing, retail) Strong communication and customer engagement skills, with the ability to explain complex data in simple terms to non-technical stakeholders This is a remote role - will the occasional need to visit our More ❯

or equivalent certifications. Cloud security certifications (AWS/Azure). Advanced AD/cloud/red teaming trainings (SANS, HackTheBox Pro Labs). Strong analytical, problem-solving, troubleshooting, and customer engagement skills. Experience in agile, cross-functional teams, documenting findings, and supporting remediation cycles. If youre ready to take on your next challenging role in offensive security, send More ❯

Associate Customer Success Manager - Mid Market (French Speaking) Customer Success London, UK Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate … Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is … an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate More ❯

business is creating a brand-new senior role to lead the integration and optimisation of Salesforce and HubSpot. This position will be central to shaping how the company manages customer data, enabling sales, marketing and finance teams to operate effectively through world-class CRM platforms. The Role Lead the implementation, optimisation and governance of Salesforce & HubSpot. Manage a team … Sales, Marketing, Finance, and Technology. Oversee data quality, integrity, governance, and compliance within CRM platforms. Manage vendor/partner relationships, contracts, and budget. Align CRM strategy with business growth, customer engagement and operational efficiency. About You Senior-level CRM platform management experience (Salesforce essential, HubSpot desirable). Background in complex B2B environments; events/media experience is an … link CRM capability to revenue growth. Hands-on knowledge of data quality, governance and compliance. Proven track record of managing teams and driving adoption of CRM platforms. Excellent stakeholder engagement across technical and commercial functions. Why Apply? Chance to build a new CRM function from the ground up. Hybrid London-based role with high visibility across the business. Competitive More ❯

business is creating a brand-new senior role to lead the integration and optimisation of Salesforce and HubSpot. This position will be central to shaping how the company manages customer data, enabling sales, marketing and finance teams to operate effectively through world-class CRM platforms. The Role Lead the implementation, optimisation and governance of Salesforce & HubSpot. Manage a team … Sales, Marketing, Finance, and Technology. Oversee data quality, integrity, governance, and compliance within CRM platforms. Manage vendor/partner relationships, contracts, and budget. Align CRM strategy with business growth, customer engagement and operational efficiency. About You Senior-level CRM platform management experience (Salesforce essential, HubSpot desirable). Background in complex B2B environments; events/media experience is an … link CRM capability to revenue growth. Hands-on knowledge of data quality, governance and compliance. Proven track record of managing teams and driving adoption of CRM platforms. Excellent stakeholder engagement across technical and commercial functions. Why Apply? Chance to build a new CRM function from the ground up. Hybrid London-based role with high visibility across the business. Competitive More ❯

their integration and outsourcing needs Build your own pipeline through outbound and inbound channels (calls, email, events, social media) Collaborate with marketing to qualify leads and develop account plans Customer Engagement & Deal Management Deliver solution-focused presentations, demos, and workshops tailored to prospect needs Position our offering as a strategic partnership, not just a product Navigate complex buying … offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one Maintain a healthy pipeline using CRM systems and established sales playbooks What Were Looking For Required: Experience selling managed services, outsourcing solutions, or service-based … recurring revenue value Ability to manage complex, multi-stakeholder sales cycles with long-term engagements Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and sales enablement platforms Customer-focused, proactive, and solutions-oriented with excellent communication skills Strong ownership mindset with a bias for action and results Nice to Have: Understanding of ITSM, SIAM, or related service More ❯

their integration and outsourcing needs Build your own pipeline through outbound and inbound channels (calls, email, events, social media) Collaborate with marketing to qualify leads and develop account plans Customer Engagement & Deal Management Deliver solution-focused presentations, demos, and workshops tailored to prospect needs Position our offering as a strategic partnership, not just a product Navigate complex buying … offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one Maintain a healthy pipeline using CRM systems and established sales playbooks What We’re Looking For Required: Experience selling managed services, outsourcing solutions, or service … recurring revenue value Ability to manage complex, multi-stakeholder sales cycles with long-term engagements Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and sales enablement platforms Customer-focused, proactive, and solutions-oriented with excellent communication skills Strong ownership mindset with a bias for action and results Nice to Have: Understanding of ITSM, SIAM, or related service More ❯

of a leading UK financial institution a trusted provider in banking, mortgage servicing , and building society operations . This is your opportunity to help shape the digital future of customer engagement platforms used across the regulated financial services sector . Why This Role Matters: Youll be part of a team modernising digital servicing tools used by thousands of … mortgage and savings customers. Our client a respected name in the banking and building society space is driving innovation in financial software, focusing on high-quality customer experience through intuitive interfaces and secure, scalable architecture. Responsibilities: Develop and refine application features using Angular , TypeScript , CSS , and Google Material Design Collaborate in Agile teams with Product Owners and QA Engineers … Enhance UI/UX across customer-facing financial platforms Embed quality via test frameworks including Cucumber and Allure Deliver seamless front-end functionality for mortgage and banking clients What Youll Bring: Commercial experience in Angular , JavaScript , and TypeScript Experience working in financial services , mortgage lending , or banking environments Familiarity with regulated technology platforms and customer servicing journeys Agile More ❯

of a leading UK financial institution a trusted provider in banking, mortgage servicing , and building society operations . This is your opportunity to help shape the digital future of customer engagement platforms used across the regulated financial services sector . Why This Role Matters: Youll be part of a team modernising digital servicing tools used by thousands of … mortgage and savings customers. Our client a respected name in the banking and building society space is driving innovation in financial software, focusing on high-quality customer experience through intuitive interfaces and secure, scalable architecture. Responsibilities: Develop and refine application features using Angular , TypeScript , CSS , and Google Material Design Collaborate in Agile teams with Product Owners and QA Engineers … Enhance UI/UX across customer-facing financial platforms Embed quality via test frameworks including Cucumber and Allure Deliver seamless front-end functionality for mortgage and banking clients What Youll Bring: Commercial experience in Angular , JavaScript , and TypeScript Experience working in financial services , mortgage lending , or banking environments Familiarity with regulated technology platforms and customer servicing journeys Agile More ❯

B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in … in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites More ❯