76 to 100 of 118 Remote/Hybrid Customer Engagement Jobs

software tooling and developer kits (SDKs) used both internally and externally. Working closely with Product, Engineering and Services teams, you will translate strategy and customer needs into clear technical requirements, balancing near-term delivery with long-term product evolution. You'll play a key role in enabling engineering velocity … managing technical trade-offs, and building scalable, secure software foundations. Key responsibilities Own technical product areas from discovery through to delivery Translate customer and business needs into robust technical requirements and user stories Shape product roadmaps, prioritise backlogs, and manage architectural dependencies Act as the bridge between engineering, commercial ...

supporting customers who utilise Stripe OLTs Security Operations Centre (SOC). You will act as a trusted advisor, combining cyber security expertise with strong customer engagement to ensure services deliver real business value. The Role You will manage a portfolio of SOC customers, providing strategic cyber security guidance … supporting service quality, and working closely with internal SOC teams. The role is hands-on, customer-facing, and suited to someone comfortable engaging with senior stakeholders. Key Responsibilities Build and maintain strong relationships with SOC customers Deliver regular service reviews and Quarterly Business Reviews Act as an escalation point ...

learning model performance and security • Ability to explain complex analytical concepts to a non-technical audience (including senior stakeholders) for effective sales activities and customer engagements • A high capacity for abstraction, to independently perform in ambiguous and flexible environments, and excellent problem-solving abilities The following skills and experience … trusted partner with new and potential zeroG customers, actively understanding business problems, translating into architecture design, and creating solution blueprints aligned with customer goals and enterprise constraints • Partner with diverse delivery teams of data scientists, data engineers, analysts, and business stakeholders to ensure successful implementations • Lead pre-sales activities ...

responsible for network segmentation and Zero Trust initiatives across on-prem and hybrid cloud environments. This role owns architecture decisions, enforcement strategy, and senior customer engagement for a large enterprise environment. Your Responsibilities (Up to 10, Avoid repetition) Act as Network Security Design Authority for segmentation and Zero … traffic controls. Lead Guardicore Illumio transition and future-state architecture. Drive segmentation standards, governance, and operational handover. Serve as primary technical interface to senior customer stakeholders. Manage escalations related to enforcement, legacy dependencies, and risk trade-offs. Act as a Subject Matter Expert (SME) in analyzing and visualizing "application ...

term contract Our client is a globally recognised, digitally led consumer organisation operating multiple premium brands at scale. Ongoing investment in e-commerce and customer engagement platforms has created the need for additional front-end capability to support delivery across several high-traffic digital environments. This contract opportunity … arisen to bolster capacity during a period of sustained platform development, ensuring customer journeys remain seamless, performant and visually consistent across brands. The Front End Developer will contribute directly to the build and optimisation of customer-facing web experiences, working closely with UX, product and engineering teams ...

Higher Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites across the South on occasion. What you'll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network … while adhering to corporate and vendor standards. Provide expert level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active IE certification (Wireless or Enterprise Infrastructure) and ensure ...

accurate data set. Data collection: Ensure all data relevant to reliability is collated and presented to the Reliability and Support Teams to conduct analysis Customer Engagement: Work directly with customers, asset management teams, Product Support and ILS teams to identify new data sources and improve the depth … which they are employed. Experience working in Systems Design/Sub-System Design would be beneficial. Experience working with DE&S and UK MOD customer would be beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading ...

Slough, Maidenhead, West London, Hayes, Southall, Wembley Role Overview: Channel Sales Executive In this role, you’ll play a key part in driving new customer acquisition and expanding sales across a broad product portfolio. Your focus will be on building growth through the reseller and integration partner network . … prospect new reseller customers, building long-term partnerships Develop existing relationships and grow revenue within current accounts Collaborate closely with reseller partners to strengthen customer engagement and drive sales Ideal Candidate: Channel Sales Executive We’re looking for someone with a solid background in IT sales — whether that ...

process and people, and are hiring a Talent & Operations Manager to help lead this. This is a varied role combining talent mapping, internal recruitment, customer engagement and operational support. What this role involves Build and maintain structured talent pipelines Conduct detailed market mapping using LinkedIn Recruiter Support internal ...

optical subsystems. Develop architectures & refine requirements. Work directly with multi-disciplinary teams System integration activities on next-generation product development. Support proposals, design and customer engagements. Grow with the business as their engineering function continues to expand. What You Need Experience in designing optical, electro-optical or laser systems. ...

looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our client's customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, and open to candidates who prefer to work mostly ...

looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our client's customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, and open to candidates who prefer to work mostly ...

your team members Spend time with clients and prospects both in person and virtually building relationships, uncovering opportunities, and setting the standard for customer engagement Required Skills & Experience 3+ years proven track record in Telo and or IT B2B sales role, consistently achieving or exceeding targets 1+ year ...

wide | Business Area: Digital | Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead early stage customer engagements as a subject matter expert, shaping commercial conversations and uncovering client needs. You will drive pre sales activities by articulating solution value, demonstrating Microsoft … capabilities, and guiding customers toward clear, outcomes focused proposals. In addition, you will play a key role in customer success by supporting the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends technical credibility with commercial insight—helping clients understand the business impact of their technology choices ...

highly successful iCoTech Consulting Team to lead engagements with our customers. The Power Platform Consultant will own the technical output of each of the customer engagements, reporting directly to the Practice Manager, this is a pivotal role for iCoTech . Being able to understand the customers pain points … complex solutions and supporting the testing and implementation of the Projects at Go Live. This really is an all-round role, managing the customer from end to end. The responsibilities in summary include: Owning the product roadmap for the solutions delivered to the customers, building the backlog of changes ...

Title: SAP Data and Analytics Consultant Location: Home-based, with the need to attend customer sites as required. Job Type: Full-Time Job Summary: NTT Data are seeking a highly skilled and experienced Senior Consultant specialising in Analytics and Data. The ideal candidate will have extensive knowledge and hands …/4HANA embedded analytics, including CDS, would be beneficial. This role requires a blend of technical expertise and strong consulting skills to lead customer engagements, projects, and workshops, and to support pre-sales opportunities. Key Responsibilities: Lead and manage customer engagements and projects from inception to completion. Conduct ...

dynamic, fast-paced environment, collaborating closely with cross-functional teams to define, build, and continuously improve products that drive commercial growth and customer engagement. Main Responsibilities and Duties Define and own the product strategy — aligning product vision and roadmap with company objectives and market opportunities. Fostering a culture … technology, marketing, operations, and commercial teams to identify opportunities for growth and innovation. Oversee product discovery, delivery, and iteration, ensuring a strong balance between customer needs, business goals, and technical feasibility. Prioritise initiatives that maximise business impact, setting clear KPIs and reporting progress and results to senior leadership. Champion ...

priorities into actionable roadmaps and commercially strong propositions. • Build compelling business cases and value propositions that underpin growth. • Spot, validate, and prioritise opportunities using customer insight and market data. End to End Delivery • Lead a lean, cross functional squad to design, test, and launch new propositions. • Bring teams together … operationally deliverable. • Track adoption and performance, recommending scale up, improvement, or exit. Collaboration & Influence • Partner with Sales on go to market strategy, pricing, and customer engagement. • Work with Marketing to shape positioning, messaging, and demand generation. • Align innovation with delivery capability alongside Technology and Delivery teams. • Ensure seamless customer ...

priorities into actionable roadmaps and commercially strong propositions. • Build compelling business cases and value propositions that underpin growth. • Spot, validate, and prioritise opportunities using customer insight and market data. End to End Delivery • Lead a lean, cross functional squad to design, test, and launch new propositions. • Bring teams together … operationally deliverable. • Track adoption and performance, recommending scale up, improvement, or exit. Collaboration & Influence • Partner with Sales on go to market strategy, pricing, and customer engagement. • Work with Marketing to shape positioning, messaging, and demand generation. • Align innovation with delivery capability alongside Technology and Delivery teams. • Ensure seamless customer ...

present persuasive proposals, negotiate complex contracts, and guide clients through the decision-making process. Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams to ensure seamless client experiences and strategic alignment. Leverage CRM tools effectively to manage pipeline, track activities, and forecast with accuracy. Represent Monotype … industry events, trade shows, and customer engagements to strengthen brand presence and generate opportunities. What we’re looking for: Bachelor’s degree in business or related field. 2-5 years’ experience in enterprise sales or technology solutions, preferably in design, marketing, or creative technology sectors (preferably). Fluent ...

region. One of the first pivotal London hires is the Forward Deployed Engineer This is a software engineering role with an embedded-with-customer edge. You’ll contribute to product development, integrate complex data, build custom tools, and work shoulder-to-shoulder with customers to enable them to accomplish … their goals in the product. An FDE's success is measured by customer outcomes. Position Location: London Job Description As a Forward Deployed Engineer you will be a pivotal force, directly applying your technical expertise to ensure the company’s customers succeed with the platform and achieve their mission ...

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

present persuasive proposals, negotiate complex contracts, and guide clients through the decision-making process. Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams to ensure seamless client experiences and strategic alignment. Leverage CRM tools effectively to manage pipeline, track activities, and forecast with accuracy. Represent Monotype … industry events, trade shows, and customer engagements to strengthen brand presence and generate opportunities. What we're looking for: Experience in New Business and pipeline building. Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals. Fluency ...

service environment where projects vary from short feasibility studies to multi-year programmes involving cross-disciplinary engineering teams. The work is highly customer-facing, technically demanding, and hands-on. You won't be hidden behind layers of process or large support teams - ownership, accountability, and pace are key. Please … degree Working Arrangements & Travel Hybrid working with at least 3 days per week onsite UK and occasional international travel to support project delivery and customer engagement. Interview Process Stage 1: Teams interview with senior leadership Stage 2: Onsite interview (2-2.5 hours) including a site tour and meetings ...

position? If so, this could be a great next step. We are recruiting for a growing Managed Service Provider who are investing heavily in customer onboarding, technical standards, and service quality. This is not a traditional service desk role. It is a hybrid 2nd Line engineering position where … will support customer onboarding and ongoing technical alignment, working closely with Technical Account Managers, Service Desk, Centralised Services, and Professional Services. It suits a strong MSP engineer who wants to move away from pure ticket queues and into something more proactive and customer-facing. The role You will ...