Customer Engagement Jobs

126 to 150 of 351 Customer Engagement Jobs

Asset Maintenance Field Service Engineer

Canterbury, Kent, South East, United Kingdom
Briggs Equipment Ltd
Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »
Employment Type: Permanent
Salary: £35,000
Posted:

Project Manager

Remote, Bramhall, Greater Manchester, United Kingdom
Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Project Manager with experience in Software Consultancy Implementation to join their team. What you will be … business. A role that encompasses Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customer engagement process and driving continuous improvement Managing finances, planning, risk, and client stakeholders and relationships Proactively managing and communicating with clients to ensure … a high level of customer satisfaction Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers Who you are! You will be an experienced Project or Programme Manager with the capability to deliver successful projects to external more »
Employment Type: Permanent
Salary: £65000 - £80000/annum
Posted:

Business Solutions Architect - Case Management Software

UK Remote, Wilmslow, Cheshire, United Kingdom
Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Business Solutions Architect with experience in Case Management Software to join their team. This is a … multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role. To apply I am looking for a Business Solutions Architect with experience in the Legal industry, specifically Case Management Software This will involve:- working with clients to map their business requirements and … workflows, and document templates in a low code environment. support sales through product demonstrations and the creation of prototypes. feed your unique knowledge of customer requirements into the product roadmap and design core products where appropriate. ensuring the successful adoption of the software across their clients through training, mentoring more »
Employment Type: Permanent
Salary: £70000 - £90000/annum
Posted:

Data Engineer - London - £60k - £70k

City of London, London, United Kingdom
Jefferson Frank
key business functions and analytics. You will be reporting into the Head of Data, working closely with various LME teams including the Marketing Team, Customer Engagement Team, Event Experience Team, the IT function and Charities team who support the thousands of Charities that they work with. Tech Stack more »
Employment Type: Permanent
Salary: £60000 - £70000/annum
Posted:

Managed IT Services Presales Consultant

Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

IT Applications Engineer

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the application Subject Matter Expert with a particular more »
Employment Type: Permanent
Posted:

IT Application Specialist

Preston, Lancashire, North West, United Kingdom
Baxi Heating UK Limited
Systems. Exceptional communications skills with the ability to convey and present at all levels within a large organisation. A proven track record of successful customer engagement. Extensive knowledge across a broad range of business and industry sectors. What we offer: Our package is made up of basic salary plus more »
Employment Type: Permanent
Posted:

Inside Sales Account Manager

Birmingham, West Midlands, United Kingdom
Intercity Technology Limited
their IT strategy and requirements and how we may be able to support them to achieve their goals through technology whilst growing our SME customer base. This role will be specifically targeted on new business growth and retention of existing revenue. This is a great opportunity for someone who … to super charge your Account Manager career in Technology, this could be for you. As an Account Executive, you will be responsible for: Proactive customer engagement - minimum of 1 call/interaction per month and account review is completed Meet and exceed all sales targets and KPIs set … by line manager for new business and retention Building of account development plans to understand the white space analysis in our customer base and where potential upsell opportunities are Identify any retention risk and update save strategy plan Uncover opportunities and create win strategies within the allocated base of more »
Employment Type: Permanent
Posted:

Principal UX/UI Designer

Belfast, County Antrim, Northern Ireland, United Kingdom
Johnson Controls
various stage, including working prototypes throughout the design process. Lead others and explore new concept along the way in design scoping work. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it Lead and evangelize a best in class UX/UI vision across … Security Products Strategize and drive research-led, user-centered experiences? with global perspectives on creative work, ? establishing the benchmark for what best customer enablement platform looks like Support and facilitate customer engagement sessions as needed Design and propose innovating solutions for variety of user experience challenges. Guide more »
Employment Type: Permanent
Posted:

Senior Solutions Architect - UC

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Elite Group
specialist to design and implement complex UC and UCaaS solutions for Elite Groups customers. In this role, you will provide a high level of customer engagement, and be responsible for designing and implementing complex endpoint solutions, taking the proactive lead in driving Cloud adoption and recurring revenue sales … across the Elites customer base. Some of the responsibilities of a Senior Solutions Architect at Elite include: Provide strategic customer engagement for the design and installation of new UC and UCaaS opportunities. Carry out remote & onsite customer meetings and workshops with a high standard of professionalism. … Engage with internal account managers to identify Cloud endpoint opportunities within the Elite customer base. Liaise with the wider business to provide expert consultancy and guidance on all UC and UCaaS services. Oversee the implementation of UC and UCaaS solutions, ensuring best practice is communicated and followed by the more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Consultant

City of London, London, United Kingdom
Hybrid / WFH Options
ClearCourse
form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Job Overview You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to: Design and scope … the customer membership solution needs and requirements Advise, build and maintain membership systems according to customer needs and specifications Develop excellent all round customer relations at all levels Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team Identify … Membership Management space (desirable) Able to demonstrate use of a project management methodology (desirable) Strong written & oral communication skills CRM experience Microsoft Dynamics 365 (Customer Engagement) Experience (desirable) Microsoft Power Platform Knowledge & Experience (desirable) Building Power Automate Flows (desirable) Building Power Apps (Model-driven) (desirable) Building Power BI more »
Employment Type: Permanent, Work From Home
Posted:

Managed IT Services Presales Consultant

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

Service Desk Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and … training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication … channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services more »
Employment Type: Permanent
Salary: £24,000
Posted:

Dynamics CRM Architect

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Managed IT Services Presales Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

B2B Customer Service / Account Support - Global Leader

Caerphilly, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and … exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about safety. We … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you are the more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

Assistant Service Delivery Manager

Yorkshire, United Kingdom
Hybrid / WFH Options
National Highways
service delivery performance, working closely with multiple teams across the region including Highway Inspectors, TOC team and the Planning and Development teams. Manage local customer engagement and communication activities, as required, working closely with Service Delivery colleagues and contractors to identify and address service delivery requests, concerns, and … feedback in a timely and customer focused manner. Support the management of supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. To be successful Proven experience … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Business Development Manager - Retention

East London, London, United Kingdom
Hybrid / WFH Options
Wilmington Healthcare
through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

CRM Manager

Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 25th June 2024 About the Role: At VWFS UK Ltd, exceptional customer communication journeys are important and we are seeking a two CRM Manager's to join our Marketing & Customer Experience team. Reporting to the … General Manager of Customer Communications , you will be responsible for ensuring that all customer-facing communications conform to regulatory requirements, enhance customer engagement, and ultimately drive customer loyalty. Who We're Looking For: You will have proven experience of creating engaging and effective customer communications and be passionate about delivering an excellent customer experience. This isn't just a job; it is a chance to add value, develop your skills and enjoy being part of a fast-paced collaborative team. Your Impactful Contributions: Develop and implement customer touchpoints throughout the customer more »
Employment Type: Permanent
Salary: £55,000
Posted:

Applications Support Engineer

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Regular software maintenance, performance tuning and patching, including some periodic more »
Employment Type: Permanent, Work From Home
Posted:

Dynamics CRM Manager

London, United Kingdom
Hybrid / WFH Options
Clarion Housing
delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Managed IT Services Presales Consultant

City of London, London, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

CRM Executive

Lymm, Cheshire, North West, United Kingdom
Kids Planet Day Nurseries Limited
help to deliver our ambitious plans for Kids Planets digital channels, taking responsibility to drive a best-in-class programme of automated and engaging customer journey communications across the customer lifecycle. Experience To be considered for the role successful applicants require at least 3+ years of digital marketing … Planet Day Nurseries and the Kids Planet Training Academy. As a CRM Executive, you'll be taking lead on Hubspot to drive the automated customer journeys programme, to review, develop and optimise a series of behavioural led trigger journey email communications (e.g. welcome, bookings, lapsed etc) across the customer lifecycle to drive engagement, lifetime customer value, and occupancy. Use data to analyse performance using key KPIs to provide actionable insights and improvements for future development. Support Website Manager with the delivery of relevant content throughout the funnel, from initial planning to execution to drive customer more »
Employment Type: Permanent
Salary: £30,000
Posted:

SAP BASIS Administrator

Harlow, London, United Kingdom
Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities more »
Employment Type: Permanent, Work From Home
Posted:

CRM Executive

Manchester, North West, United Kingdom
MCR Property Group
Commercial and Residential Lettings divisions. The successful candidate will be pivotal in harnessing the power of the HubSpot CRM platform to enhance our sales, customer relations, and marketing strategies in the property lettings sector. Key Responsibilities: CRM Management: Implement, oversee, and optimise the HubSpot CRM system to streamline operations … on the effective use of HubSpot. Keep abreast of new HubSpot features and functionalities, ensuring the team leverages all relevant aspects of the CRM. Customer Relationship Management: Drive customer engagement and satisfaction through bespoke communication strategies within HubSpot. Handle customer queries, feedback, and post-sales support more »
Employment Type: Permanent
Salary: £30,000
Posted:
Customer Engagement
10th Percentile
£31,250
25th Percentile
£40,365
Median
£60,000
75th Percentile
£80,000
90th Percentile
£105,000