176 to 200 of 351 Customer Engagement Jobs

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile … methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates to more »

description: What you will do We are seeking a dynamic Support Technical Account Manager to serve as a pivotal link between our Sales and Customer Support teams. The ideal candidate will ensure that our customers derive maximum value from our products, fostering strong relationships that enhance loyalty and satisfaction. … How you will do it Act as a liaison to bridge the gap between sales and customer support, ensuring a seamless customer experience. Manage customer accounts as the primary point of contact, coordinating with cross-functional teams to address their needs and challenges. Comfortable working in a … fast-paced environment. Proactively engage with customers to provide ongoing support, training, and assistance, ensuring they fully leverage our products. Develop and maintain robust customer relationships, enhancing loyalty and advocating for their needs within the company. Listen to customer feedback, collaborate with internal teams to devise effective solutions more »

business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »

Senior Customer Engagement Technical Consultant One of the UK s leading Microsoft Solutions Partners, accredited to the highest level and recognised as one of the UK's Best Workplace by Great Place to Work We usually respond within three days Background One of the UK s leading Microsoft … of Senior Technical Consultant/Developer is a key role in the delivery of a solution to the customer. Working as part of the Customer Engagement team, you will: Ensure that all technical work is produced in line with best practice and to a high standard Can understand … a customer's technical requirements and formulate and present ideas of how those requirements can be met Contribute to pre-sales activities and estimation processes Define work of others and monitor its quality Help advance the team by coaching other team members Collaborate on internal initiatives and be able more »

is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow … Key Accountabilities Maintains a thorough knowledge of the organisation and adheres to all organisational standards Responsible for design, build, test and deployment efforts for Customer Engagement (CRM) technology solutions Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role … modifications and resolve any issues that arise Execute assigned tasks within a structured project environment and lead consultants in various project work streams Analyse customer needs and participate in the design and architecture of business process solutions Responsible for completeness and quality of functional design Translate business requirements into more »

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and … all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to more »

more. Reporting directly to the Vice President of Global Field Engineering, the Director of Field Engineering - EMEA will define, implement and execute strategies for customer engagement and technical implementation, ensuring customers derive maximum value from our AI developer platform. This role blends deep technical knowledge of AI/… ML workflows and best practices with strong customer-facing skills to support all customer-facing technical functions. Responsibilities: Master the implementation of efficient, robust, and reproducible machine learning pipelines for engineering teams, leveraging Weights & Biases tools, to ensure smooth customer onboarding and adoption processes. Serve as a … post-sales adoption phase. Conduct product training sessions and workshops that demonstrate best practices and the diverse solutions W&B offers, aimed at facilitating customer success and adoption post-sales. Serve as a pivotal link between customers and internal teams by continuously providing customer feedback and advocating for more »

Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 Customer Engagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 Customer Engagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »

The role of Director of Field Engineering at Weights & Biases involves defining, implementing, and executing strategies for customer engagement and technical implementation to ensure that customers derive maximum value from the company's AI developer platform. This position requires a blend of deep technical knowledge of AI/… ML workflows and strong customer-facing skills, serving as a trusted advisor to new customers and ensuring their success in integration and optimization of the platform post-sales. Responsible for leading a team across EMEA, the Director will also develop scalable customer engagement processes and playbooks. The … role is pivotal in providing customer feedback to internal teams, thereby influencing the product roadmap and enhancements. Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always more »

Software Developer - Empowering Customer Engagement! I'm looking for a talented Software Developer with skills in C#, XML, and SQL Server to play a critical role in a small team. Embrace a varied role covering development, support and testing in a hybrid work environment based out of Stevenage … your unique perspective to the team! Desired Skills for the Software Developer: Proficiency in C#, XML and SQL Server Desire for a varied role Customer-focused mindset under pressure Any experience of Blazor, microservices architecture/Dapper, .NET Core, XPath, LINQ to XML (.NET), XSL-FO, NoSQL/RavenDB … Files and/or ASP.NET MVC/REST would be ideal but by no means essential as training will be given Software Developer - Empowering Customer Engagement! Location: Hybrid (2 days remote, 3 days Stevenage, Hertfordshire) Salary: £25-55k (depending on experience) Benefits: Bonus, pension, healthcare, life insurance more »

user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to … OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Freshworks has received numerous accolades including 2019 Startup … Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years, the company also more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

Job ID: 2665369 AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/… enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job more »

to take a key role in Xpedition s efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of … the role are understanding customer s requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Documenting customer requirements and implementing Business Central/NAV on clients sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years experience The candidate will either have a proven track record as a consultant with more »

leading the way in removing the frictional boundary between intent and content, providing industry grade search and discovery tools to drive richer, more powerful engagement and success capabilities to companies of all sizes. In this endeavour, we seek passionate and industrious Solutions Architects ready to join a hyper-growth … and adoption of our most strategic enterprise customers. The Algolia product is a powerful platform, but it is the implementation that propels the highest customer outcomes. Solutions Architects take responsibility in owning Algolia solution patterns and consultation as trusted advisors to the enterprise customer base, understand the customer … externally - helps both Algolia, and the depth of your own solution mastery. A key responsibility will be to lead, evaluate and contribute to our customer s design efforts and advising customers on topics including vision, strategy and best practices for deployment of Algolia products, increasing adoption of Algolia products more »

for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants … Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales and Technical … or V3 Foundations Certification • Has proven leadership experience in managing small teams and projects • Ability to produce documentation on various levels including technical and customer facing • Proven team player and team builder • Educated to Degree Level • Be prepared to travel This role covers the UK and Europe and therefore more »

proven sales leader, you will support your team in achieving and exceeding targets by delivering end-to-end security thought leadership, strategies, and transformational customer outcomes. You will enable and empower your team to drive security wins by guiding them on planning, orchestration and execution of security opportunities, as … of inclusion where everyone can thrive at work and beyond. Responsibilities Develops and maintains a strong understanding of customers industries and business priorities, discusses customer needs and solutions based on customer insights Leads the team to develop and maintain trusted relationships with senior leaders to grow Microsoft Security … share of wallet Sales Execution: Act as a thought leader in digital transformation and lead team to develop strategies that help understand customer business needs and accelerate revenue and growth for security business Provides consistent coaching rhythm leveraging coaching framework Model Coach Care Leads the team to increase customer more »

clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics Power Platform Technical Architect is a core team … member of thefirms customer delivery of Microsoft Dynamics 365 centred solutions. The architect will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics Power Platform solutions working with both onshore and offshore development teams. The position may … on new versions and technology stack to be future ready Work on the creation of Dynamics 365 solutions and industry template Meet and exceed customer expectations of business knowledge, skills and behaviour Be a trusted advisor for clients and help to provide solutions which can be upgrade ready Proactively more »

clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview This role is kingpin to our clients customer delivery … within large client companies, preferably across a number of business verticals. Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service. Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI). Strong understanding of Dynamics … and documentation knowledge. Responsibilities Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams. Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables. Interface effectively with other members of the team and the Solution Architect to ensure more »

the opportunity to present publicly at AWS conferences and industry events. The ideal candidate will possess a technical background that enables them to drive customer engagement with business, finance or IT executives at the highest levels of our PE customers. You will have experience working with complex IT … enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job … the technical relationship with PE firms and the C-suite of portfolio companies and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide. - Serve as a key technical member of the AWS PE team to help ensure customer success in more »

to Dynamics CRM for a large UK Government Department and to orchestrate the strategic design and maintenance of business solutions using Dynamics 365 CRM, Customer Engagement and F&O. Need to have a proven track record of successful end-to-end implementations, including DevOps practices. Key Role Responsibilities … Conducting discovery workshops to understand customer needs Crafting tailored proposals that address client objectives Managing end-to-end implementation of D365 projects Implementing solutions using DevOps practices for efficiency and agility Working with mixed implementation teams Translating business processes into Solution requirements Ensuring solutions meet business needs and requirements more »

Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements; to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do business. … Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »

of those interactions, every single one of those experiences, was touched by an Adobe product. We have a phenomenal opportunity for a Director of Customer Value! We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level … product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will … do: Establish C-level relationships during sales cycle to understand customer key business objective and critical metrics, and instill confidence in our ability to deliver on the expected business outcomes. Act as the focal point of contact and liaison post-sale between customer Executives and Adobe teams including more »

day-to-day regulatory advice into the business (2) Regulatory Compliance - Accountable for regulatory compliance focusing on strategic cross-cutting DCC issues. (3) Regulatory Engagement Accountable for relationship with our regulators enabling DCC to maintain a constructive dialogue and deliver on its mandate. (4) Economic incentives - Accountable for leading … ability to systematically identify and respond to misalignment risks in a way which does not compromise DCC s delivery timetable. Strong communication and stakeholder engagement: Accountability for proactive effective engagement in formal stakeholder meetings which govern DCC programmes, including with DESNZ, Ofgem and the SEC committees, working through … and reward. Key Stakeholders: Government and regulators DESNZ and Ofgem. Industry Code organisations Smart Energy Code Panel and Retail Energy Code Company. DCC departments (Customer Engagement, Legal, Commercial, Delivery, Operations). Skills and Experiences: Extensive experience in regulatory affairs, preferably within a regulated company or regulator. Exceptional analytical more »