and a willingness to travel is essential, together with the ability to think on your feet and go the extra mile to put the customerexperience at the heart of everything you do. In return for your hard work, the company offers the opportunity to work with a … the IRS, Satellite and AV installation Engineer will be responsible for the installation and maintenance of AV, IRS, SMATV and MATV systems. Our clients customer base includes EE, Vodafone, Travelodge and other major hotel chains along with various social housing associations nationally. Your daily duties and responsibilities will include … allocated jobs are accomplished to a high standard, on time and in a cost-effective manner. Go the extra mile to offer the outstanding customerexperience expected from our blue chip clients. Completion of all relevant job paperwork via IAuditor, or bespoke client paperwork, to a highly accurate more »
Service Manager Service Manager/CustomerExperience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The … company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms … Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you more »
enabling data driven customer journeys. This role will include the support of these functions, working closely with the Omnichannel, CustomerExperience (CX) and wider teams to ensure all requests and requirements from the business are dealt with in an efficient yet impactful manner. This is an opportunity … highly technical candidate used to working both at the front-end/backend of platforms, but also with a good degree of business partnering experience (project management). The position will be interfacing directly with stakeholders through a demand management platform, so any experience of this scenario would more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
CustomerExperience Manager CustomerExperience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a CustomerExperience/Service Manager to support their UK customer base, taking responsibility for the end-to … end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development … lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company more »
award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customerexperience, providing 1st line support more »
award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customerexperience, providing 1st line support … to new and existing clients. * Setting up new customer accounts, providing support via telephone and email. * First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. * Managing and developing existing accounts. * Providing 1:1 training to new end users. … Ensuring queries are handled and resolved in a timely and professional manner. YOU: * Educated to a degree level * Previous experience in a business environment. * Fantastic communicator, focusing on providing the highest level of client satisfaction. * Relish the challenge of working with major brands and technology clients. * An outgoing personality more »
award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customerexperience, providing 1st line support … to new and existing clients. * Setting up new customer accounts, providing support via telephone and email. * First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. * Managing and developing existing accounts. * Providing 1:1 training to new end users. … Ensuring queries are handled and resolved in a timely and professional manner. YOU: * Educated to a degree level * Previous experience in a business environment. * Fantastic communicator, focusing on providing the highest level of client satisfaction. * Relish the challenge of working with major brands and technology clients. * An outgoing personality more »
CustomerExperience Manager CustomerExperience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a CustomerExperience/Service Manager to support their UK customer base, taking responsibility for the end-to … end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development … lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company more »
