1 to 25 of 706 Customer Experience Jobs in England

a brand ambassador for Amazon Fresh and represent them in a friendly and professional way, aligned to their brand values and high-bar for customer experience. Conduct research into opportunities within the area and proactively contact these leads. Promote Amazon Fresh’s in-store offers to potential customers, by … building strong relationships with Businesses and customers. An adaptable and proactive person always thinking of new ways to achieve goals. Drive and resilience Previous experience in promoting a brand and building a customer base. Self-starter with strong planning & organisational skills. Strong focus on results and achieving targets more »

Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a … given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management. Engaging … and motivational, coaching-based approach to team development and able to provide in the moment training. Experience of meeting compliance standards across Health and Safety Experienced with high sales turnover and managing KPI’s Excellent communication skills, verbally and written. IT Proficient, with the willingness to learn in-house more »

Oversee product set-up for launches, product categorisation including tagging products for filters, on-site navigation and optimising search functionalities to enhance product discovery, customer experience, and ultimately to drive conversion rates. Optimize on-site search experience using Algolia, leveraging the personalisation tool, AI feature and synonyms … for the most optimised search experience for customers. Ensure key landing pages on the site align with where users are landing and with current priorities. Regularly analyse website performance data to inform strategies these strategies. Provide the wider marketing team with tested product and landing page links for emails … the planning, set-up, and ongoing optimisation of commercial activities and promotions in alignment with marketing and trading plans. The Requirements Minimum 3 years' experience as part of an E-commerce team, preferably at a fashion or lifestyle brand. Good understanding of online trading and a strong working knowledge more »

Central Employment are delighted to be working in partnership with a leading UK Hospitality brand, as they look to appoint a creative Senior Web & Customer Experience Manager, joining their growing in-house marketing function. An exciting opportunity for an experienced and enthusiastic digital marketing leader to execute and more »

In addition to validating the project requirements are met, the Test Engineer will focus on how the product can and should be ‘Used’ (the Customer Experience), rather than how the individual components of the product work. The PA Test Engineer will work closely with the Project Team to … of Test Reports and provide recommendations for improvements. The candidate requires high attention to detail, a methodical problem-solving mindset, with proven hands-on experience testing electrical products. They will have experience planning, prioritising and managing their workload, with the expertise to identify the work required and the … project requirements, specifications & supporting materials. · Proactively identify test conditions and acceptance criteria to Validate ‘ How to use ’ the product, maintaining focus on the User Experience . · Identify & plan how to test the products connected to additional Marine products using VHF, NMEA0183, NMEA2000, Wi-Fi, Bluetooth etc. · Identify and deliver more »

into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, Skills and Experience required To be considered for the role, you'll need: To have a broad understanding of Infrastructure, specifically covering: an understanding of systems management … You? The chance to make a real impact on a business intent on changing the face of the retail sector (and thus the end customer experience). A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with more »

on our a range of platforms on our Content Management System. As part of our Digital function, you will liaise regularly with our User Experience, Design and User Acceptance Testing teams, as well as stakeholders across the business to ensure we are delivering the best experience for our … new capabilities working with development teams on technical topics relating to content development. What Do We Need From You? The ideal candidate will require experience in digital content development and will be skilled in using features and capabilities available in Sitecore and Adobe Experience Manager, with a minimum … of strong experience in either. This is essential. You will need to have a strong experience as a business user, of a Content Management System capabilities and features, to create, edit and publish webpages and online content as well as a basic understanding of HTML and CSS. You more »

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … to build quality solutions You’ll have: A passion for Software Testing and sharing your knowledge A wide knowledge of testing techniques and practices Experience with UI and API automation tools, e.g. Cypress, Selenium. A love of working as part of team and helping it improve Curiosity and a … A logical mind that enjoys using technical know-how to problem solve The ability to find solutions in tricky situations collaborating with others Previous experience and/or a working knowledge of Azure. It would be great if you have: Experience of a programming language (Java, C#, Python more »

scientists, and data engineers in spearheading initiatives aimed at fortifying our data infrastructure, optimising processes, and revealing insights that propel business growth and heighten customer satisfaction. Key Responsibilities: Develop and execute a robust data strategy aligned with organisational goals, employing advanced analytics and machine learning methodologies. Oversee the conception … culture of collaboration, innovation, and excellence. Collaborate closely with cross-functional teams to pinpoint opportunities for leveraging data to drive business value and enrich customer experiences. Establish and monitor key performance indicators (KPIs) to gauge the effectiveness of data initiatives and guide strategic decision-making. Remain updated on industry … for ongoing enhancement and innovation. Requirements: Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field. Demonstrated leadership experience (8-10+ years) within a data-focused organisation, preferably in a technology-driven setting. A track record of successfully developing and implementing data more »

Are you passionate about AI and embracing change across the business? We are seeking an experienced and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. … role will be hugely influential in the business having the opportunity to make a major impact on the tools we use to ensure our customer promises are upheld and too deliver an exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current … tech stack and Sage products to drive resolution and seamless handover Develop Bot personas (task bot, knowledge bot) and identify common components to complete customer tasks (e.g. authentication, search/NLU) Support regional content owners and bot authors to write high performing automated journeys (high containment, low effort, high more »

processes to strengthen efficiencies • Embrace a continuous improvement and consultative approach to continually add value to our community of hiring managers for an optimal customer experience • Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently For Staffing requirements: • Facilitate the … or staffing supplier, or issues that require the involvement of senior Magnit resources. • Manager Magnit Direct contractors What You Will Need • 3+ years of experience working in a relevant area such as staffing industry operations, MSP or an internal HR/recruiting position • A customer-oriented, self-motivated … to approach situations from an analytical mindset to generate a logical conclusion; • Exposure to billing processes in a MSP environment will be a plus • Experience with VMS Fieldglass will be beneficial • Strong MS Office Suite (specifically Excel, Outlook, Word and PowerPoint) and Web-based resources; • Bachelor’s degree in more »

The Seed Warehouse, Hertford, UK Salary: up to £70,000, depending on experience Zoocha is seeking a Lead UX Consultant within our growing cross-functional Experience Team. This is a new role within the agency, reporting directly to the Creative Director. Why we are hiring We are embarking … new creative, strategic and experience capabilities to complement our industry-leading Drupal design and build offering. We are looking for seasoned UX/CX and strategy practitioners to join the team and help us realise our vision and shape the future of experience design at a vibrant, growing … of analysing and interpreting data (e.g. GA4, Hotjar) and experience of conversion rate optimisation approaches and tools Significant experience creating UX/CX deliverables such as wireframes, prototypes, journey/experience maps, user flows, personas, information architecture etc. Experienced creating user stories and product backlogs The ability more »

management systems connectivity, asset and building automation control and more! By leveraging real-time data insights, they empower businesses to make informed decisions, enhance customer experiences, and drive sustainable growth. As a Technical Solutions Engineer, you'll play a crucial role in ensuring the seamless integration and functionality of … Diagnose and resolve complex technical issues related to energy management systems, solar installations, building management systems, and other IoT applications Uphold practices to ensure customer satisfaction and engagement throughout troubleshooting and technical enquiry case Escalate technical cases for further exploration or conclusion Utilize systems tracking and database to log … all topics and statuses of technical cases Collaborate closely with cross-functional teams to feedback customer technical insights and issues to enhance product functionality and optimize user experience Develop and maintain crucial technical documentation on aftersales, customer service, technical product matters- used for internal and external customers more »

Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all … connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms … Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well-versed in Microsoft Office more »

build relationships. You will have a full UK driving licence and happy to travel throughout your territory, sometimes at different times depending on our customer’s needs. Main Activities: Sales Strategy: Develop and implement sales strategies to meet or exceed sales targets. Identify potential customers and market opportunities to … expand the customer base. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and provide appropriate solutions. Provide excellent customer service and support throughout the sales process. Equipment Knowledge: Have a thorough understanding of the equipment you are selling, including … identify trends and opportunities. Prepare regular sales reports and forecasts for management. Team Collaboration: Collaborate with other departments such as the VA Team, marketing, customer service and technical support to ensure a seamless sales process. Provide feedback and suggestions to improve product offerings and customer experience. Territory Management more »

providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. Job Summary Owns customer impacting, day to day responsibility for operations, maintenance and performance of data centres in the assigned metros. Responsible for day to day execution, capacity … management, consistent response/structures, and streamlined support Responsibilities Data center operations Drive strategic planning and priorities for datacenter Customer and Facilities Management operations Establish and track against OKRs, KPIs, SLAs, and metrics (incl. performance, capacity , availability, budget) Oversee on the ground incident response, problem resolution, and change management … to support Equinix customer experience Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination Establish and track safety measures to ensure safety of frontline resources Ensure consistent Customer, vendor and staff experience and on-the-ground response more »

About Us: Global Interactive Marketing Online (GIMO) is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp, including more »

Are you dynamic, resilient and want to be involved in delivering change that underpins Aviva strategy? At Aviva we love to constantly improve the experience, products, and services for the benefit our customers. Our change agenda isn’t just about technology; it’s wide and varied which means that … million. As the Senior Project Manager, you will deliver projects that support Aviva’s strategy through successful embedding of change, to continuously improve our customer experience. You’ll minimise risk by identifying delivery and operational risks and developing mitigating strategies, along with leading internal and external teams and third … party suppliers. Skills and experience we’re looking for: The ability to work at pace with resiliency whilst showing a willingness to try new ways of working and solutions (professional level of accreditation preferred but not essential) Strong foundation in project management skills through all phases from discovery through more »

Product Mastery across BRITA Vivreau UK & external partners to ensure employees & partners can perform their roles effectively, safely and ensure a best-in-class customer experience. Role Responsibilities will include To deliver all product training onboarding, annual refresher training, quality audits and assessments for all BRITA Vivreau field engineers … solutions with local & BRITA HQ ‘stakeholders’. To be successful in this role You will have at least 3 years technical or product training experience, and/or Train The Trainer delivery methodology/coaching Possess excellent verbal and written communication skills Ideally have an understanding of either DWI … travel and be prepared for an occasional away trips What's in it for you? Annual salary of up to £34,500 (depending on experience) + car allowance & annual insurance A comprehensive range of company benefits, including; Excellent company pension scheme Year end company bonus The opportunity to join more »

and investment there is now an opportunity for an experienced Conversion Rate Optimisation (CRO) specialist to join their team and essentially own the online customer journey and personalisation programme. This is a critical hire for the client, I’m looking for someone with experience across conversion (CRO), A … Personalisation. The purpose of this role is to analyse and optimise online performance and improve site conversion by suggesting appropriate change and improvements to customer experience and in return driving profitable sales. A role supported by the wider digital team including an in house Dev Team (Web Deb … of 4). Responsibilities include: Plan & implement the customer experience strategy (CRO) to drive improvements to conversion rates and personalise the user experience on the website and other online marketing channels. Create a customer experience/user experience that lead to conversion and a more »

of • Energetic team environment with room for innovation • Backing from a major multinational company The Role: Are you ready to revolutionize the way motorists experience customer service? As a BI & Performance Report Developer , you'll play a pivotal role within our client's Customer Experience Team … data models, reporting tools, and methodologies • Proactively identify system improvements to support data-driven decision-making • Build strong working relationships with key stakeholders Your Experience: Are you the data-driven problem-solver we're looking for? Here's what we need: • 3+ years of experience in a technical … role, with a focus on data visualization • Demonstrated experience delivering MI/BI in fast-paced environments • Proficiency in Power BI and SQL • Strong communication skills, with the ability to engage and influence stakeholders • Attention to detail and strong time management skills Next Steps: If you're ready to more »

accurate and timely manner. Sub-contracting samples for outsourced analysis and transferring samples between sites. The role holder will be expected to ensure the customer experience is maximized through accurate and timely performance of duties relating to receiving customer samples and outsourcing for sub-contracted analysis. Key … Act as a technical support to outsource pricing and testing requirements with sub-contracting labs. Outsource pricing with subcontracting labs to ensure we fulfil customer requests. Preparing POs via IFS and updating the PO log. Liaising with sales to ensure they are aware of updated/new pricing for … sub-contractors. Where required provide cover and support to the overall sample registration function. Qualifications Minimum of HND or equivalent experience Relevant experience in a similar role Additional Information APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and more »

next year. The Product Owner - Growth will be responsible for: Analysing product data and translating that into recommendations to improve the products and overall customer experience Building out product features that will enable customer acquisition and engagement Identifying opportunities for improvement and optimisation Working with product managers … stakeholders across the business Answering and, importantly, asking questions that will lead to real insights Competitor product analysis The Product Owner - Growth will have: Experience as a Product Owner, Business Analyst or Product Analyst, working within a product team Ideally worked at a fintech startup/scaleup, preference of … b2c Having worked in a growth function would be advantageous – customer acquisition, incentives, referrals, rewards, etc. Excellent analytical skills and data driven mindset Great communication and stakeholder management skills Plenty of experience working in agile product teams Worked in fintech, banking, payments, etc. This is an amazing opportunity more »

full-service Digital Transformation Agency is looking for a Digital Analytics Consultant to join the team! THE COMPANY This role sits with a Digital Customer Experience Consultancy who offer full service Digital Transformation for their clients through website design and build, to offering services that cover analytics and … with internal stakeholders to explain challenges, solutions, and areas of growth Utilising skills in Google Analytics/Adobe Analytics and BigQuery YOUR SKILLS AND EXPERIENCE Experienced with Adobe Target and Optimsely Client facing experience – being able to manage and develop clients A background in analytics is preferred BENEFITS more »

and internationally. They are currently going through a range of initiatives to designed to improve the technology landscape, optimise business process, and to improve customer experience. As such, the client are looking to bring in a Payments Technical Lead to support on two such projects related to payments. The more »