Customer Experience Jobs in England

76 to 100 of 825 Customer Experience Jobs in England

Technical Director

London, United Kingdom
Blenheim Chalcot
always looking for a better way of doing things?Do you want to keep learning and developing whilst getting hands-on, entrepreneurial, business building experience?Do you want to have the opportunity to lead Hive Learning, a BC EdTech venture, through its next phase of rapid growth?If so … platform to operate safely, securely and effectively within their digital environments.Specific dutiesThe Technical Director will have a collaborative role working across many teams and customer groups.These will include: Working closely with the CEO to develop and align a clear technical vision and direction for the platform, ensuring alignment with … technical aspects of the platform.Collaborating with engineering and product to ensure seamless execution of technical strategies.Working closely with various departments including Product, RND, Engineering, Customer Support and Sales to ensure technical coherence and efficiency.Key responsibilities will include but not be limited to the below.Strategic technical leadership - develop and articulate more »
Salary: £ 80 K
Posted:

Senior Manager - Digital Product Management - Global Accounts Receivable

Burgess Hill, West Sussex, United Kingdom
American Express
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed to … market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »
Salary: £ 70 K
Posted:

Senior. Engineering Manager

Burgess Hill, West Sussex, United Kingdom
American Express
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … development. Find your place in technology on #TeamAmex.This position is an opportunity for a Senior Engineering Manager to join one of our front-end experience teams; working on solutions for both Cardmembers and their friends. We are looking for an experienced leader with front end knowledge to manage and … themFacilitate regular 1:1s with the Junior Engineers in their team with an emphasis on establishing a regular feedback loopMinimum QualificationsSignificant years hands-on experience with front end JavaScript libraries/frameworksProven years working as a people mentor/coach Understanding of common Node packages and their uses e.g. more »
Salary: £ 70 K
Posted:

Assistant Manager - Aspire Executive Lounges - Birmingham Airpport

Elmdon, England, United Kingdom
Aspire Airport Lounges
forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality? If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you. We are Aspire Executive Lounges. With more … than 35 years of ward winning hospitality experience, we are Europe's largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that's over 14,000 guests per day. We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand … foster a positive work environment and continuous improvement. Act as liaison between management and team, conveying directives, providing guidance, and addressing concerns. 3. Guest Experience: Ensure the highest level of guest satisfaction (NPS) by maintaining cleanliness, ambiance, and service standards in the lounge. Handle guest enquiries, requests, and feedback more »
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Associate FTTP Installation Engineer

Alderman's Green, England, United Kingdom
First Recruitment Group - IT
fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspe... JBLK1_UKTJ more »
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Principal Customer Strategy Consultant

London, England, United Kingdom
Jobleads-UK
A revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. The employer: Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. The business is in a phase … with a push to “scale at pace” Working with several major UK brands including leading names in financial services and retail Unique capability enhancing customer experience and customer growth working across technology, data analytics, business transformation and strategy Leadership and expertise across the end-to-end customer … unique technology led proposition using data to provide exceptional strategic customer insight You: Strong analytical, data skills and technology savvy alongside broader strategy, CX and marketing consulting experience Recent experience as a management consultant or customer strategy consultant gained in a highly regarded consulting firm Experience more »
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Apple Specialist - Retail Customer Services and Sales (Seasonal)

Norwich, England, United Kingdom
Apple
Posted: 30 May 2024 Role Number: 114438145 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store … Qualifications Preferred Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with more »
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Director, Product Management - Platform - Digital Transformation

London, United Kingdom
Clarivate Analytics
strategy to transform our legacy service platforms into an ecosystem of high value capabilities, that support multiple commercial product lines and deliver a stellar customer experience. The ideal candidate will have a background of running transformation projects in similar disruptive industries such as Digital Payments or Fintech. About You … experience, education, skills, and accomplishments Circa 10 Years’ Product management expertise, technical knowledge, strategic thinking, and leadership skills to drive successful transformation initiatives. Have related experience in large scale Digital Transformation, process automation and Platform Modernisation initiatives utilising AI/ML Exceptional strategic thinking, problem-solving, and decision more »
Salary: £ 70 K
Posted:

Public Website Operations Manager

London, United Kingdom
Hybrid / WFH Options
Confidential
functionality for the Metro Bank website, ensuring that new features/releases reflect agreed scope, budgets and timelines Drive on diagnosis and rectification of customer and performance issues with the site Continuously review, manage and/or remediate risks and vulnerabilities Develop website management processes and procedures and be … What you will need: Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Advanced experience with using third party analytical tools (e.g. Google Analytics) to provide product usage and traffic insight Previous experience of working in an agile … cookie consent Demonstrable knowledge of front-end development languages including HTML and CSS Understanding of martech including content testing and optimisation, personalisation and analytics Experience of managing a website and excellent knowledge of digital products, on both the content and the technical delivery side. Plus digital/Web planning more »
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Accounts Assistant German Speaker

Blackburn, England, United Kingdom
Head Office
Role: Accounts Assistant German Speaker Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £23,860 - £27,000 Dependent on experience & Bonus Scheme Company: EG Group About the Role Our Transactional Shared Services team is expanding, and we have an exciting opportunity available for a … processing reports onto SAP Communicating and documenting discrepancy + forgery reports Posting of debtors invoices and credit notes and allocation of cash receipts to customer accounts Monthly reconciliation of cash and card GLs Involves writing off within a certain threshold and investigating outside of that threshold Posting ad hoc … This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements Fluent in German Excellent client and customer service skills Working knowledge of MS Office products Must have strong academic record and experience in Finance You will need to be a more »
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Senior Manager - Digital Product Management - Global Accounts Receivable

London, United Kingdom
American Express
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed to … market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »
Salary: £ 70 K
Posted:

Treasury Manager

Blackburn, England, United Kingdom
EG Corporate Services Limited
Role: Treasury Manager Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £47,025 - £57,475 Dependent on experience & Discretionary Bonus Scheme Company: EG Group About the Role EG Group are excited to present a new opportunity for a Treasury Manager to join our motivated … added to or amended from time to time. Candidate Requirements A graduate, ideally holding an ACT certificate in Treasury Fundamentals. Minimum 3 years Treasury experience, including transactional banking, cash management, liquidity, forex, and interest rate risk management acquired within a large, international organization, and solid understanding of UK and … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio more »
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Service Technician / Engineer

Nottingham, Nottinghamshire, United Kingdom
Confidential
Role We are looking for a multi skilled Service Engineer for our Aftersales Department based at our Head Office in Nottingham. Do you have experience working with electrical and mechanical equipment? Are you looking to work on something different each day? We are looking for talented people who are … committed to delivering a great customer experience. At Machine Mart being a Service Enginee... more »
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Field Services Incident Manager

London, United Kingdom
Hybrid / WFH Options
Community Fibre Limited
and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer’s premises and into our consumer’s homes. We provide market leading broadband speeds, at the best prices with a real focus on customer experience - we are consistently the No1 Internet Service Provider on Trustpilot as rated by customers. And as a result we are growing fast.We are passionate and love working with local communities … the clue is in our name. We want to bridge the digital divide in society and make … require an additional role of Incident Manager to work as a fundamental team member within our Field Services team. The candidate would ideally have experience in elements of a FTTx network, showcasing technical and professional experience to our customers as well as internally to support and grow the more »
Salary: £ 70 K
Posted:

Broadacres Apprenticeships

Northallerton, England, United Kingdom
Broadacres Housing Association
join our teams in Broadacres in an apprenticeship role. As an apprentice at Broadacres, you will have the opportunity to gain valuable hands-on experience in the housing sector while working towards a nationally recognized qualification. This year we will be recruiting in the following areas: Heating and Gas … ICT Key responsibilities: - Assisting with the day-to-day operations of the housing association, including property management and maintenance, support and back office and customer support activities. - Learning about the key functions of a housing association and gaining practical skills in your designated area. - Supporting the team with tasks … for someone who is looking to kickstart their career and make a difference in their local community. If you are passionate about providing excellent customer experiences and are eager to learn and develop new skills, we want to hear from you. Apply now to become a Broadacres Apprentice more »
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Partner Business Manager - Desk Based

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Onecom
through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »
Employment Type: Part Time, Work From Home
Posted:

Project Manager

North East, United Kingdom
AVOVE LIMITED
with a financial awareness and ability to work to budgets. You will maintain a working knowledge of disciplinary and capability procedures and finally, demonstrate experience of a similar role in a construction environment. Whats in it for you We offer a rewarding salary that is tailored to your skills … partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to more »
Employment Type: Permanent
Posted:

Web Analyst

Skelmersdale, Lancashire, North West, United Kingdom
Chroma Recruitment Ltd
through a tech and digital transformation in order to align with the companys transformative vision. This role is offering up to £45K (depending on experience) with hybrid/flexible working based in their office near Wigan. Benefits of the role include : 8% pension, life assurance scheme, employee assistance program … scheme. As a Web Data Analyst you will be working closely with the Digital Insights Manager, Data Scientist and Data Analyst to improve user experience on their website. You will be responsible for analysing user data, behaviour and journeys across the website using Google Analytics 4 and other web … with the UX Designer to carry out UX research and conduct AB testing. Their overarching strategy is to build a better overall user and customer experience, ecommerce strategy and technical platform to create greater alignment and efficiency across the business. As the SME you will be on the more »
Employment Type: Permanent
Salary: £45,000
Posted:

Director of Design & Engineering

North East, United Kingdom
AVOVE LIMITED
the successful delivery of the design, engineering, and environmental services. This is a strategic leadership role, suiting someone with design and build understanding and experience with a passion to continue to develop the team as a centre of excellence for innovation and technical authority. The team form a central … pillar of the Avove offering of agile, expert and responsible engagement with our blue-chip customer base, where we focus totally on a solutions-based approach to solving our customer challenges, whilst leading on viewing all that we do through a practical lens on ESG. This role will … role will report into the Business Operations Director. The role has 5 direct reports and 100+ indirect reports. About you You will have extensive experience working in a design and build leadership roles, experience within the water sector is not essential as you will have a team of more »
Employment Type: Permanent
Posted:

Account Manager - Local Authorities

London, United Kingdom
Hybrid / WFH Options
Networking People (UK) Limited
join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support regional sales strategy including direction, investment, partners and events. Requirements more »
Employment Type: Permanent
Salary: £75,000
Posted:

IT Communications and Engagement Advisor

Southampton, Hampshire, South East, United Kingdom
University of Southampton
closure Reference: Were looking for someone to join the University of Southamptons iSolutions Communications and Engagement Team. Are you passionate about providing an excellent customer experience and helping others? Do you enjoy working in a dynamic, fast-paced environment and solving problems? Are you a good communicator, empathetic … and creating a comms toolkit that can be used at seminars, events and presentations e.g. University Open Days. - Support the development and delivery of Customer Experience activity within the university. - Working with Project Managers and Business Change Managers to ensure all communications are aligned, consistent and on-brand. … management carried out by the department. What youll bring Were looking for someone who is passionate about providing excellent communications to a diverse audience. - Experience of delivering internal communications in a large organisation. - Demonstrable experience of creating compelling communication pieces for a diverse range of audiences and purposes. more »
Employment Type: Contract
Rate: £34,980
Posted:

Project Manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
MSite
project's scope and determine available resources, set realistic time estimates and highlight and manage risks to achieve success. Governance: Regularly updating internal and customer stakeholders on project progress, issues, and deliverable status against established scopes. Completion of Project and Customer documentation in a timely and high-quality … the comprehensive onboarding and change management processes tailored to large-scale bespoke projects, encompassing the implementation of MSite software configurations. Orchestrating close collaboration among customer success, product development, and support units to ensure a smooth transition from project initiation to business-as-usual (BAU) operations. Defining and Implementing MSite … Standards: Collaborating with cross-functional teams including customer success, product, and operations to define and implement best practices for Enterprise and site configurations, fostering continuous improvements and an exceptional customer experience. Establish and implement MSite standardisation, aligning with digital initiatives to enhance centralised control and customer benefits. more »
Employment Type: Permanent, Work From Home
Posted:

Team Leader

Derby, Derbyshire, East Midlands, United Kingdom
InMotion
We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Thats why, as we continue our journey, our aim is simple: to make every one of lifes … journeys better! As a Team Leader at East Midlands Airportyoull lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share … colleagues are, set clear and measurable targets, which are reviewed regularly. Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally. What our Store Leadership Team would love to see: Current more »
Employment Type: Permanent
Salary: £22,000
Posted:

Retail Online Hub Assistant

Radstock, Somerset, South West, United Kingdom
Cats Protection
operation to maximize our donated online income stream. You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience. What were looking for in our Retail Online Hub Assistant: Experience of listing and selling items on online platforms (Professional or personal more »
Employment Type: Temporary
Salary: £14,000
Posted:

Head of Technical

West Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
identify commercial opportunities along with commercial threats by legislative change You will lead from the front, coach mentor and develop your team to be customer centric and deliver the best customer experience Support cross functional departments in delivery first class service; products and technical knowledge Elevation are … be Degree educated with a Bachelors in Science Skilled in lean six sigma with qualifications to match Chartership or fellow membership highly desired Previous experience working within a Technical lead, management, research capacity, gained whilst working for a chemical manufacturer or as near to Strong leadership skills, with the more »
Employment Type: Permanent
Salary: £85,000
Posted:
Customer Experience
England
10th Percentile
£26,250
25th Percentile
£35,924
Median
£45,000
75th Percentile
£67,500
90th Percentile
£91,250