Remote Customer Experience Jobs in Essex

1 to 5 of 5 Customer Experience Jobs in Essex with Remote Work Options

1st Line Technical Support (French Speaking)

Saffron Walden, Essex, Little Chesterford, United Kingdom
Hybrid / WFH Options
Polytec Personnel Ltd
Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written … and verbal) with good customer service experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customer experience provision * Fluent in both English and French, knowledge of German would be beneficial Please contact us as soon more »
Employment Type: Permanent
Salary: £23000 - £27000/annum
Posted:

Product Manager

Essex, England, United Kingdom
Hybrid / WFH Options
Burns Sheehan
digital platforms, including eContracts, eSignature, Digital Document Management, Vehicle Data & Residual Value Services used by other product teams to create seamless end-to-end customer journeys.🚘💓 You'll work with a global team in a complex and matrixed environment to deliver innovative digital solutions that make the commercial customer experience across European markets easy and enjoyable. 👪 🔎 So, who are they looking for?.... Proven experience as a Product Manager in tech driven, product-led businesses. Desire to make an impact and take initiative A desire to work with "the engine under the hood" 👉 What's in more »
Posted:

Enterprise Support Administrator (12 Month FTC)

Southend-On-Sea, Essex, South East, United Kingdom
Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »
Employment Type: Contract, Work From Home
Rate: £24,000
Posted:

Head of Product Management

Chelmsford, Essex, South East, United Kingdom
Hybrid / WFH Options
SC4 Recruitment Limited
2Day WFH We are delighted to work exclusively with a leading manufacturing of complex products in the engineering space, focusing on innovation, quality, and customer satisfaction. As part of their commitment to driving the business forward, we are looking for a Product Marketing professional to join their dynamic team … of Product Management, you will be pivotal in leading and managing the Product Management and Channel Strategy globally. The ideal candidate will possess substantial experience managing a team that will manage a product portfolio and be accountable for product strategy marketing, value proposition, go-to-market strategy, pricing, promotion … the Sales teams through indirect channels such as Distribution and Representatives. Develop and own digital platforms and tools, focusing on enhancing and simplifying the customer experience. Oversee the social platforms and webpages, working closely with the marketing team to publish content that supports business development. Offer an online shop more »
Employment Type: Permanent, Work From Home
Salary: £80,000 - £85,000 pa + 10% Bonus + 4% Pension + 25 days holiday + BH
Posted:

Technical Architect (Infrastructure)

Purfleet, England, United Kingdom
Hybrid / WFH Options
Carpetright
for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. We're transforming our future by using the latest technology and building a … team of Technology experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The opportunity: Technical Architect (Infrastructure), based in our Store … of MS Exchange server and Exchange Online. Design, support, and administration of VMware ESXi & VCenter on premise and cloud – Azure VMWare Solution (AVS). Experience with DNS, DHCP, Active Directory and Group Policy. Public DNS maintenance Support Microsoft apps and services (Example: Office, SharePoint, Intune, Autopilot, Defender) EMC Unity. more »
Posted:
Customer Experience
Essex
10th Percentile
£29,625
25th Percentile
£34,688
Median
£43,750
75th Percentile
£52,188
90th Percentile
£56,875