1 to 12 of 12 Permanent Customer Experience Jobs in Lancashire

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

Role: Accounts Assistant German Speaker Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £23,860 - £27,000 Dependent on experience & Bonus Scheme Company: EG Group About the Role Our Transactional Shared Services team is expanding, and we have an exciting opportunity available for a … processing reports onto SAP Communicating and documenting discrepancy + forgery reports Posting of debtors invoices and credit notes and allocation of cash receipts to customer accounts Monthly reconciliation of cash and card GLs Involves writing off within a certain threshold and investigating outside of that threshold Posting ad hoc … This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements Fluent in German Excellent client and customer service skills Working knowledge of MS Office products Must have strong academic record and experience in Finance You will need to be a more »

Role: Senior Management Accountant Consolidation Location: Blackburn, BB1 2FA Office Based Contract: Full Time/Permanent Salary: £47,025 £57,475 Dependent on experience & discretionary bonus scheme Company: EG Group About the role We have an exciting and innovative opportunity for an experienced finance professional to join our expanding … not exhaustive and may be added to or amended from time to time. Candidate Requirements Qualified Accountant (ACA/ACCA/CIMA) Previous consolidation experience Experience in group accounting function with intercompany transactions Experience with Management Accounting Experience in compliance & audit management Ability to build strong … stakeholder relationships Experience in process mapping & improvements Financial Modelling Finance Systems Expertise Benefits & Rewards Discretionary Performance Based Bonus Scheme Employee Life Assurance EG Group Discounts - up to 15% off at our stores and food to go restaurants ASDA Discount Card 10% off all ASDA stores EG Cares Benefits - exclusive more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Custome... more »

Role: FP&A Analyst Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £457,025 - £57,475 Dependent on experience & Bonus Scheme Company: EG Group About the role Our Group finance team is expanding, and we have an exciting new opportunity for an FP&A … comfortable in challenging stakeholders and has a technical eye for detail when analysing reports and financial metrics. If you are looking to further your experience in FP&A, while gaining the exposure from senior leadership and stakeholders, why not join a multi-billion-dollar company that can provide you … to or amended from time to time. Candidate Requirements Newly/Part Qualified (CIMA/ACA/ACCA) or QBE with several years industry experience Background in Management Accounting Experience maintaining stakeholder relationships Financial Analysis & Reporting knowledge Experience in Process mapping & improvement Conscientious and calm under pressure more »

Role: Transformation Finance Business Analyst Projects Location: Blackburn, BB1 2FA Office Based Contract: Full Time/Permanent Salary: £36,000 £47,000 (Dependent on experience) & bonus scheme Company: EG Group About the role We have an innovative opportunity at our Waterside Head office for a Transformation Finance Business Analyst … are undertaken. This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements 3+ years Business Analysis experience Prince 2 foundation Certification (waterfall/agile) or equivalent Experience of waterfall and agile project requirement gathering/documentation methodologies. Experience of … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio more »

Role: Transformation Project Manager - Finance Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £67,000 - £83,000 Dependent on Experience & bonus scheme Company: EG Group About the Role Our finance department is expanding, and we are offering a compelling opportunity for a skilled Transformation … business requirements and project governance controls in line with standard EG methodologies. The ideal candidate will be proficient in project management and have extensive experience on various project practices and softwares. You will have excellent communication skills and hold the ability to converse with stakeholders at all levels. If … are undertaken. This list is not exhaustive and may be added to or amended from time to time Candidate Requirements 5+ years Project Management experience across the full software development lifecycle. Prince 2 Practitioner Certification (waterfall/agile) or equivalent Experience of waterfall and agile project methodologies. Experience more »

Booking.com currently employs approximately 13,000 employees in 140 offices in 70 countries worldwide. With a mission to make it easier for everyone to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travelers with the world s largest selection … customers can instantly book their ideal accommodation quickly and easily, without booking fees and backed up by its promise to price match. Via the customer experience team, customers can reach Booking.com 24/7 for assistance and support in over 44 languages, any time of the day or … explicit, they provide clarity on what good looks like. And when they are shared, they build unity in a group. They build culture. Think customer first. We obsess about adding value for our customers - guests, partners, colleagues - to make it easier for everyone to experience the world. Own more »

through a tech and digital transformation in order to align with the companys transformative vision. This role is offering up to £45K (depending on experience) with hybrid/flexible working based in their office near Wigan. Benefits of the role include : 8% pension, life assurance scheme, employee assistance program … scheme. As a Web Data Analyst you will be working closely with the Digital Insights Manager, Data Scientist and Data Analyst to improve user experience on their website. You will be responsible for analysing user data, behaviour and journeys across the website using Google Analytics 4 and other web … with the UX Designer to carry out UX research and conduct AB testing. Their overarching strategy is to build a better overall user and customer experience, ecommerce strategy and technical platform to create greater alignment and efficiency across the business. As the SME you will be on the more »

Role: Commercial Finance Analyst Location: Blackburn, BB1 2FA - Office Based Contract: Interim - 12 months Salary: £27,000 - £36,575 (Dependent on Experience) & Bonus Scheme Company: EG Group About the Role We are seeking a highly skilled and motivated Commercial Finance Analyst to join our dynamic and ever-growing finance … Microsoft Office applications and great knowledge of Excel. Strong commercial finance and business acumen. Analytical and adaptable with good attention to detail. Multi-site experience within hospitality or retail (Desirable) Benefits & Rewards Performance Based Bonus Scheme Employee Life Assurance EG Group Discounts - up to 15% off at our stores … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio more »

who will be an in-house data expert, comfortable working with data, business, and system processes to enable business opportunities and enhance colleague and customer experience within the Speedy Solutions division, whilst defining what first-class data quality and system management looks like and working to embed best … contribution to delivering business value Knowledge of data quality software such as Experian Pandora or Aperture Knowledge of data management best practice Person Specification Experience in data, business, and systems processes Ability to think out of the box, investigate and resolve problems efficiently. Excellent communications and interpersonal skills Display more »

Role: Treasury Manager Location: Blackburn, BB1 2FA Office Based Contract: Full-Time Hours/Permanent Salary: £47,025 - £57,475 Dependent on experience & Discretionary Bonus Scheme Company: EG Group About the Role EG Group are excited to present a new opportunity for a Treasury Manager to join our motivated … added to or amended from time to time. Candidate Requirements A graduate, ideally holding an ACT certificate in Treasury Fundamentals. Minimum 3 years Treasury experience, including transactional banking, cash management, liquidity, forex, and interest rate risk management acquired within a large, international organization, and solid understanding of UK and … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio more »