4 Customer Insight Jobs in Manchester

Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future significant income stream for the charity. The role Develop and drive … the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. Use customer insights to inform the buying and merchandising of new goods. To return … significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit. About more »

channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver effective communications for customer retention, revenue and engagement. Evaluate and improve CRM Comms. Automated … content, app push notifications, in-app messaging, and other touchpoint impacts. Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content. Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set … up, proofing, translation, implementation, and campaign/weekly reporting. Execute & help to develop customer segmentation , with communications that are appropriately targeted for best impact with territory and translation consideration. Drive success via the CRM testing programme , ensuring good visibility of overall results and testing mechanics to improve KPIs. Understand more »

supporting 1'000's of processes across the Bank, acting as the Enterprise Data Integration function within the Bank for Retail, Insurance, Risk, Fraud, Customer Insight, Commercial and Corporate businesses. Above all, we're a family friendly organisation who focus on delivery, not time at your desk. A more »

supporting 1'000's of processes across the Bank, acting as the Enterprise Data Integration function within the Bank for Retail, Insurance, Risk, Fraud, Customer Insight, Commercial and Corporate businesses. Core Purpose of the role Our team is looking for a hardworking and adaptable Lead Engineer with depth more »