8 of 8 Customer Insight Jobs in Scotland

a global, cross‐functional group of five ProductMarketingManagers who partner closely with ProductManagement (Paris region) and worldwide Sales & CustomerSuccess teams. Together, we turn cutting‐edge predictive‐physics software into customer value for automotive, land‐transportation, aerospace & defense, and heavy‐industry leaders. About The Role As a Senior Product Marketing Manager - CAE/Simulation Market Strategy , you will own the … Lead Competitive & Win/Loss Analysis - Identify why we win, where we lose, and how we can outmaneuver competitors; translate findings into actionable strategies for Sales and ProductManagement. Drive Customer Insight Loops - Conduct internal and external interviews to validate market problems, test messages, and refine the go‐to‐market approach. Foster Community - Build and nurture customer communities … Computer Science, Physics, or a related technical field. Extensive background in a technical or engineering environment (e.g., CAE, simulation, virtual prototyping) with proven ability to translate complex technology into customer value. Track record in product marketing, strategy, or product management within the automotive sector. Deep understanding of the CAE simulation competitive landscape. Demonstrated mastery of core B2B marketing disciplines More ❯

user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Advocate customer inclusion - what … interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong … to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Customer Experience Analyst to join our team in Glasgow! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life … Digital GP App via Aviva Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: As a Global Customer Experience & Data Analytics Leader, you will be a strategic partner in transforming the customer journey through data-driven insights, voice of the customer (VoC) analysis, and cross … analytical expertise with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and More ❯

security, and scalability. You will play a key role in maintaining and optimizing projects’ cloud systems and services. Key Responsibilities: · Operate, maintain, and troubleshoot cloud infrastructure platforms based on customer requirements and best practices. · Apply technical expertise and customer insights to ensure cloud configurations meet design specifications and deliver high performance, scalability, security, and reliability. · Automate infrastructure provisioning … Azure Migrate, or similar. · Strong understanding of cloud security, networking, performance tuning, and cost optimization. · Proven ability to document deployment architectures, operational procedures, and troubleshooting runbooks. · Experience working in customer-facing roles, with strong communication and stakeholder engagement skills. · Knowledge of SLAs, incident response processes, and IT service management standards. #J-18808-Ljbffr More ❯

Principal Dynamics Functional Consultant - D365 Customer Engagement Full-time Department: Business Applications Employment Hours: Full time At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology … the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind our end-to-end solutions, which … system. Assist with configuration tasks, data migration and end-to-end testing. Provide end-user training courses and ad-hoc coaching. Design and test customisations to the Dynamics 365 Customer Engagement/Power Platform system. Participate in go-livestagesof projects. Pushprojects alongthrough daily communications with the customerand/or project manager. Carry out pre-salesengagements, building a comprehensive understanding More ❯

This position is responsible for shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design and execute a product marketing … strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing, business administration, engineering, or a related field. Significant experience in related marketing roles, with demonstrated … resonate with each buyer persona. Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. Build strategic partnerships and act More ❯

understanding of both the student experience and the pathways to revenue. Youll help identify and shape the most valuable opportunities, collaborating closely with Product Design and Engineering to turn insight into innovative, intuitive and outcome-driven product solutions. You'll influence strategic product decisions using a blend of user insight, data, commercial awareness and competitive context - always keeping … key role in driving innovation - helping identify and shape ideas that move the product forward, especially where AI or new approaches can unlock meaningful differentiation. Key Responsibilities Product Discovery & Insight Explore the needs, challenges and motivations of students through research, behavioural data and feedback loops. Stay closely aligned with assessor and institutional priorities to ensure Tailo meets expectations and … improve experience and outcomes. Define and monitor metrics to evaluate product performance and inform decisions. Problem Framing & Solution Shaping Identify and define high-value problems grounded in user and customer insights, feedback, data and strategic priorities. Collaborate with Design and Engineering to explore and shape meaningful solutions - breaking down complexity, aligning early on value and assessing feasibility. Turn validated More ❯