2 Permanent Customer Insight Jobs in West London

Commercial Lead for Broadband Acquisition Strategy, you will be responsible for shaping and executing the commercial strategy for growing our Sky and NOW Broadband customer bases . Collaborating with cross-functional teams such as Marketing, Propositions, Finance, Trading Performance, Digital and Direct, you will drive the launch of new … future strategic plans. Strategic Leadership : Chart the strategic course for Broadband Acquisition, defining pricing, campaign plans and messaging to revolutionise Sky’s approach to customer Acquisition. Strategic Planning : Contribute to the quarterly planning process by developing comprehensive plans and forecasts for the next quarter. Consider macroeconomic factors, competitor activities … media spending and other relevant overlays. Go-to-Market Excellence: Introduce new propositions with a customer-centric approach. Deliver on business cases, media and route-to-market strategies and engage effectively with senior stakeholders. Performance Diagnosis: Collaborate with in-quarter Trading & Marketing teams to diagnose performance issues and identify more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to internal … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »