101 to 125 of 155 Remote Customer Insight Jobs

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 8+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

personal and professional development, adapting and evolving your approach as you progress through your career at Samsara Champion, role model, and embed Samsara's cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) as we scale globally and across new offices Minimum requirements for the role: 5+ years in a product management role. History of … launching and scaling innovative products. Undergraduate degree in Computer Science preferred. MS, PhD, or MBA also preferred. Strong technical understanding, ability to establish credibility with engineers. Knack for gleaning customer insights from quantitative and qualitative data. Bias-to-action and hands-on experience delivering business results. You're not afraid to get your hands dirty. Excellent communication skills. Must More ❯

in a collaborative, growing team. 📍 Location: Remote-first (UK-based), with 1 day/month in London or Nottingham 💸 Salary: Up to £75,000 What You'll Do: Drive customer insights through segmentation, campaign performance, and behavioural analysis Lead data science-focused projects: forecasting, churn, frequency modelling, experimentation Work cross-functionally with data engineers, ML engineers, product and marketing More ❯

PE-backed and entering an exciting new phase of growth—so there’s no better time to join. If you’re a commercially minded product marketer who loves translating customer insights into market-winning strategies, this one’s for you. The Senior Product Marketing Manager will own the go-to-market success of high-impact cybersecurity products—shaping positioning More ❯

Data Insight Manager - GIS Leeds, West Yorkshire Hybrid Working - 3 days onsite per week An innovative and insight-led organisation with a growing data function is seeking a talented Data Insight Manager - GIS to lead spatial analytics and modelling across a range of commercial, property, and strategic initiatives. The Data Insight Manager will be responsible for … insights, managing a small team, and shaping the use of spatial data across the business. You'll work closely with senior stakeholders to inform key decisions around planning, marketing, customer insight, and transformation. Alongside managing geospatial projects end-to-end, you'll also play a hands-on role in building advanced spatial models, creating visual insight tools … and ensuring high analytical standards across all geospatial outputs. Data Insight Manager - GIS - Key Requirements: Proven experience in a senior, lead, or managerial geospatial insight role Strong skills in SQL and/or Python Experience with GIS/Geospatial platforms such as Esri ArcGIS Track record of delivering spatial insight in commercial or strategic contexts Ability to More ❯

Location: Flexible in Kent - Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellent service at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements … and supporting digital transformation. As a senior leader, the Head of Customer Experience directly influences customer retention, satisfaction, and the division’s long-term growth. What you’ll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service delivery More ❯

prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager, Growth, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions at scale. By combining your customer … of the book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Growth Customer Success Manager, you will be the voice of Vanta, responsible for helping keep … our customers moving toward their goals and ultimately being successful and happy. What You'll Do: Work with Vanta customers across industries, functions, and stages of their customer journey in a 1:1 manner while also leveraging 1:many content. Empower customers to become self-sufficient Vanta champions, solving their immediate needs while focusing on their long-term success More ❯

Lead Data Analyst - Geospatial Leeds, West Yorkshire Hybrid Working - 3 days onsite per week An innovative and insight-led organisation with a growing data function is seeking a talented Lead Data Analyst - Geospatial to drive spatial analytics and insight across a range of commercial, retail, and strategic initiatives. The Lead Data Analyst - Geospatial will be responsible for delivering … insights, managing one analyst, and shaping the use of spatial data across the business. You'll work closely with senior stakeholders to support decisions around network optimisation, marketing strategy, customer insight, and business transformation. Alongside overseeing spatial analytics projects, you'll take a hands-on role in delivering ad hoc analysis and data science work, building geospatial models … and ensuring insight is clearly communicated and commercially relevant. Lead Data Analyst - Geospatial - Key Requirements: * Proven experience in a geospatial, spatial analytics, or location insight role * Strong skills in SQL and/or Python * Experience with GIS/Geospatial tools such as Esri ArcGIS or similar * Track record of applying geospatial analysis in commercial or strategic environments * Ability More ❯

of Senior Event Marketing Manager To create and deliver the visitor & buyer acquisition strategy for a global tech event series, through strategic marketing plans and targeted messaging for each customer segment Oversee the execution of all visitor & buyer marketing campaigns, and deliver growth in attendance, quality and engagement of our audience. Work with the Senior Leadership Team (Event Directors … Portfolio Director, Head of Content) to create content marketing programmes that drive new audiences, retain existing customer groups and grow the community. Work with the digital marketing teams (automation, web, PPC) and Visitor Marketing team (Marketing Manager and Executive) to ensure efficient and effective delivery against the strategic marketing plan. Create a strong 365 content plan - working with your … includes allocating budget to specific event activity, working with other marketing team heads to agree spend per channel/activity type; and regularly monitoring spend vs. results. Create deep insight of our visitors & buyers worldwide, including identifying gaps and strategies to fill them, to be able to attract, grow and nurture theaudience With the Visitor Marketing team, create and More ❯

and close deals with confidence. Consistently hit and exceed your revenue targets while maintaining healthy pipeline velocity. 4. Collaborate Across Teams Partner closely with Thrive's marketing, product, and customer success teams to support customer outcomes. Help shape future features and offerings by feeding customer insights back into the business. 5. Represent Thrive on the Global Stage … Sales Success : 5+ years selling B2B SaaS or learning tech into large organisations, with a consistent record of exceeding £1M+ annual targets closing deals above 150k ARR. Deep Industry Insight : Experience within the LMS, EdTech or HRTech space is a major plus. You understand how L&D, HR and business goals intersect. Consultative Selling Approach : You lead with insight, build trust fast, and tailor solutions that truly solve customer problems. Industry Credibility : You're confident influencing senior stakeholders - from Heads of L&D to CHROs and CTOs - and navigating complex decision-making units. Growth Mindset : You thrive in a fast-paced, scaling business, take ownership of results, and push yourself (and us) to grow every day. Tech More ❯

lead the next phase of our product strategy and execution. You'll be responsible for shaping our roadmap, scaling our product team, and working cross-functionally with engineering, design, customer success, and go-to-market teams to deliver world-class products. This is a unique opportunity to build and scale a product organization at a high-growth SaaS company … central role in driving the company's direction. What you'll be doing: Product Strategy: Own and evolve the product vision and roadmap in alignment with company goals and customer needs. Team Leadership: Build, lead, and mentor a high-performing team of product managers and analysts. Execution: Drive the entire product lifecycle-from discovery and design to launch and … iteration. Customer Insight: Develop a deep understanding of our users, their workflows, and the problems we're solving. Cross-functional Collaboration: Partner with engineering, design, sales, and customer success to build and deliver scalable, impactful solutions. Quality & Impact: Set and uphold high standards for product quality, usability, and measurable outcomes. Innovation: Identify new opportunities and lead the More ❯

start-up who are accelerating the resale and recommerce industry. The company offer an end-to-end solution that combines the ease of modern tech with expert valuation and customer-first service. They are looking for a Product Owner to come in and own their operational funnel, aligning multiple departments and productising internal tools. As the Product Owner you … from end to end. • Turn high-level business goals into clear, actionable user stories and deliverables. • Manage and continuously refine the product backlog, ensuring it reflects business priorities and customer needs. • Define and own the vision and roadmap for key product areas, driving maximum value and impact. • Collaborate with stakeholders to review existing processes, uncover improvement opportunities, and shape … solutions that align with strategic objectives. • Prioritise initiatives and features to maintain strong alignment with the overarching product strategy. • Leverage analytics tools and customer insights to pinpoint areas for growth, optimisation, and innovation. • Support the helpdesk team by assisting with incident triage and providing timely updates on product-related issues. • Act as a key point of contact for the More ❯

new automations and transforming work. What will you own We're looking for an experienced, innovative Product Manager to join our Insights Team . The Insights Team owns the customer-facing part of our product, delivering actionable insights to drive efficiency and value for our clients. You'll be the voice of the customer within the team, driving … a passion for user-centric product development, and excels at iterative enhancements and deep user empathy. Part of Your Day-to-Day Own the strategy and roadmap for the customer-facing components of our platform, focusing on insights and user experience. Be embedded within the Insights Team to serve as the voice of the customer, ensuring their needs … improvements to existing features and develop new capabilities to deliver greater value to clients. Uplevel the team's understanding of user behaviour and needs through research, data analysis, and customer feedback. Partner cross-functionally with Engineering, Design, and leadership to translate broad goals into clear product plans and priorities. Identify high-value problems and define clear, actionable requirements to More ❯

campaigns across its European subsidiaries and includes our Mobile, Digital Appliances and Visual Display product lines. You will lead the European ePromoter & Live Commerce GTM strategy and implementation of customer and agent facing messages. The strategy is designed to maximize engagements across Social Media/Apps/Web Chat. This role will lead the planning and delivery of a … variety of campaigns, leading a team of merchandisers and working closely with EHQ subs to ensure the customer and operational facing guidance is followed and executed. As a 'GTM expert’, covering an emerging broadcast channel and an established chat channel you will be the voice of both the customer and agent across the business. Working closely with product … leads, reporting and CRM teams, the countries to maximise engagement and meaningful conversations. This GTM role will drive sales and customer engagement through best-in-class chat and live commerce experiences—delivering the right message, at the right time, to the right customer. You’ll ensure every 'sales’ chat interaction is a 'meaningful’ one. [Key Accountabilities] (1) Chat Drive More ❯

business users. Stay updated on the latest product releases and industry trends. Education, Qualifications & Skills In-depth knowledge of developing and customizing Microsoft Business Applications, particularly Dynamics 365 (Sales, Customer Service, Field Service, and Customer Insights) and the Power Platform. Minimum 5 years' experience developing Dynamics 365 and/or Power Platform applications. Project driven individual, able to More ❯

Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into a … collaborative and cross-functional environment where your voice matters. You'll work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead … the UX team throughout the business Build strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility More ❯

Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into a … collaborative and cross-functional environment where your voice matters. You'll work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead … the UX team throughout the business Build strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility More ❯

teams and clients, ensuring service and technical delivery meet expectations Managing client handovers during transitions into Business-As-Usual (BAU) operations to ensure a smooth and consistent experience Gathering customer insights regularly to identify areas for improvement and uncover future service opportunities Tracking and managing customer action logs to ensure timely resolution and follow-up Main Skills/ More ❯

teams and clients, ensuring service and technical delivery meet expectations Managing client handovers during transitions into Business-As-Usual (BAU) operations to ensure a smooth and consistent experience Gathering customer insights regularly to identify areas for improvement and uncover future service opportunities Tracking and managing customer action logs to ensure timely resolution and follow-up Main Skills/ More ❯

the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯

bridges the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯

the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (60%) while ensuring customer retention and expansion (40%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (40%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help … serve as a north star for the GTM functions. Conduct regular strategic reviews, leveraging data-driven insights to uncover expansion opportunities and optimize customer engagement with the platform. Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets across a rolling 6 month period. Establish multi-threaded relationships with More ❯

technical leader who’s passionate about building high-performing teams and scalable data platforms? At Reward, data is at the core of everything we do — from powering real-time customer insights to supporting our global loyalty platform. We’re looking for an experienced and inspiring Data Engineering Manager to lead our talented team as we grow. What you’ll More ❯

technical leader who’s passionate about building high-performing teams and scalable data platforms? At Reward, data is at the core of everything we do — from powering real-time customer insights to supporting our global loyalty platform. We’re looking for an experienced and inspiring Data Engineering Manager to lead our talented team as we grow. What you’ll More ❯

flow of the world's talent with the growth, productivity and efficiency objectives of frontline and flexible workforces. Who you are We are looking for a passionate and strategic Customer Success Leader to join our team in the UK. This is a high-impact role focused on driving customer outcomes, enhancing retention, and identifying growth opportunities across a … portfolio of strategic accounts. You'll be the local voice of the customer, deeply embedded in both the post-sales journey and supporting the pre-sales cycle. Working closely with Sales, Product, and the broader CX team, you'll bring customer insights to life and shape the customer experience. What you will do Own and manage a … portfolio of strategic accounts across our customer verticals in the UK, acting as the voice of the customer on the ground, gathering insights, surfacing risks, and driving retention strategies. Lead Quarterly Business Reviews (QBRs) and UK-specific business reviews alongside senior leaders. Partner with Sales to support pre-sales activity, onboarding, and service scoping. Collaborate with UK-based More ❯