126 to 150 of 154 Remote Customer Insight Jobs

the Savings Value Stream, you’ll work within a multi-disciplinary team,focusing on high-priority features and products. You’ll manage the product backlog, prioritise features formaximum business & customer value and collaborate with technology teams on design.You’ll take part in ideation - evaluating what problem are we solving, sizing the market, co-ordinatingconsumer research with the customer experience team, competitor analysis, target market. Our culturedictates that the approach to product management is highly customer orientated, with an emphasis ontransparency, fairness and value. You’ll need to ensure customer insight and feedback informs decisions,alongside wider market dynamics and a core objective to be differentiated digitally versus the rest of themarket. This role works … how we should build products in Savings, prioritising product requirements, and managing scopebased on the Product Roadmap. What do we need from you? • Ideally experience in a product or customer focused role.• Experience working with Mobile Apps is advantageous.• Data driven, articulate, commercially astute & customer oriented.• Strong influencing and stakeholder management skills.• Up to date external market knowledge More ❯

inventory value and optimise delivery to broadcast audiences. Empower Our Commercial Teams : Oversee CRM and self-serve ad tools that streamline workflows and enhance targeting. Use Data to Deliver Insight : Champion data-driven decisions across customer segmentation, audience analysis, and campaign optimisation. Lead Four Core Teams : CRM (HubSpot & Dynamics), Ad Sales (Planit), Studio (cloud AdServe replacement), and rollout … into a role with more strategic responsibility Why Join Us: This is a pivotal role in Bauer Media Audio’s transformation programme. You'll be enabling smarter selling, better customer insight, and a futureproof commercial platform across Europe. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across More ❯

inventory value and optimise delivery to broadcast audiences. Empower Our Commercial Teams : Oversee CRM and self-serve ad tools that streamline workflows and enhance targeting. Use Data to Deliver Insight : Champion data-driven decisions across customer segmentation, audience analysis, and campaign optimisation. Lead Four Core Teams : CRM (HubSpot & Dynamics), Ad Sales (Planit), Studio (cloud AdServe replacement), and rollout … into a role with more strategic responsibility Why Join Us: This is a pivotal role in Bauer Media Audio’s transformation programme. You'll be enabling smarter selling, better customer insight, and a futureproof commercial platform across Europe. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across More ❯

who have signed up within the past 0-2 years. Once a client has been subscribing to the platform for over 2 years, one of your colleagues in the Customer Success team will then take over the client. There will be a client base of around 100 clients at any one time (brands, media owners, agencies). Their system … be prioritise them. The role is all about building and maintaining relationships. You won't be doing any selling, although you will naturally provide the Account Management team with customer insight to empower them for when they contact the client to rebook them or offer upsell opportunities. This is the first role of its kind within the Client More ❯

the partnerships strategy and offer roadmap; you will need to work closely with the Partnerships agency to deliver both long term strategic and short term offers. Using data and customer insight led models, maintain offer variety each month Define the VeryMe B2B and B2C Proposition, using Vodafone's brand power to secure contra and merchant funded deals with … Tier 1 brands; this includes leveraging Vodafone's existing assets and customer bases. Lead for ongoing negotiations and management of long term major Vodafone partners with multi-year, multi-million pound agreements. Maximise budget to secure best ROI and best commercial terms with all partners. Responsible for required budget requests against business objectives and building case for requirement and More ❯

multiple countries. They’re looking for a contract Product Owner to join their growing digital team, helping to shape and deliver their first native mobile apps aimed at enhancing customer engagement. This role is delivery focused. This is a 6-month contract role with hybrid working — typically 1-2 days a week (inc Thursdays) in their central London office. … backlog for mobile app development • Translate user and business needs into clear, actionable tasks for development teams • Collaborate with design and engineering to deliver new features that improve the customer experience • Use customer insights and data to inform prioritisation and validate solutions • Keep stakeholders updated on progress and upcoming priorities Required Experience: • Product Owner who has worked on … a large scale consumer mobile app • Comfortable working with engineering teams and agile delivery methods • Experience in customer-facing digital products or eCommerce is a plus Please note, this role does not offer visa sponsorship. More ❯

multiple countries. They’re looking for a contract Product Owner to join their growing digital team, helping to shape and deliver their first native mobile apps aimed at enhancing customer engagement. This role is delivery focused. This is a 6-month contract role with hybrid working — typically 1-2 days a week (inc Thursdays) in their central London office. … backlog for mobile app development • Translate user and business needs into clear, actionable tasks for development teams • Collaborate with design and engineering to deliver new features that improve the customer experience • Use customer insights and data to inform prioritisation and validate solutions • Keep stakeholders updated on progress and upcoming priorities Required Experience: • Product Owner who has worked on … a large scale consumer mobile app • Comfortable working with engineering teams and agile delivery methods • Experience in customer-facing digital products or eCommerce is a plus Please note, this role does not offer visa sponsorship. More ❯

defined European regions, with a strong focus on generating new business. This role will involve new business prospecting for small to medium-sized customers, driving revenue growth, and ensuring customer satisfaction through effective and consistent digital communication. The Digital Acquisitions Specialist will contribute to account planning and collaborate closely with internal teams to support customer needs. A solid … with a proactive and creative approach to looking after the needs and concerns of customers and an understanding (or the potential to develop an understanding) of the role of customer training as an integral part of the sales process The ability to deal with a wide range of customers, from end users to Directors of multi-national corporations. Ability … communication and timely follow-up. Collaborate with team members and management to support sales plans and contribute to regional new business targets. Provide accurate and timely reports, forecasts, and customer insights to inform decision-making and pipeline visibility. Use CRM tools and internal systems to manage activities, track progress, and support the sales process. Stay informed about Clarivate's More ❯

site, helping clients from initial setup through to full software adoption. We’re looking for confident communicators with great problem-solving skills who can adapt quickly and deliver excellent customer service. Key Responsibilities Training Delivery: Deliver 1:1 or small group training (on-site and remotely) to new and existing clients on our KEYPrime software s olutions.Clien t Implementation … person.Custo mer Consultancy: Pro vide tailored advice, identify client needs, and help embed our software into their business processes.Post- Training Support: Wor k with our Support team to resolve customer issues using remote access tools.Webin ars & Group Courses: Del iver or assist with webinars and larger-scale training events.Feedb ack Integration: Sha re customer insights with internal teams More ❯

user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Advocate customer inclusion – what … interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape – ideally, you’ll have experience in financial services A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong … to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all More ❯

DNS misconfigurations, and performance bottlenecks. Monitor network health and resolve availability or delivery issues before they escalate. Work closely with our Engineering and Product teams to address bugs, share customer insights, and ensure a smooth CDN experience. Continuously improve how we support customers by suggesting workflow changes, tooling improvements, or content updates. Stay current with CDN technologies and edge … computing trends. Share knowledge that helps level up the whole team. Contribute to internal documentation and customer-facing guides to make common solutions easy to find and understand. What will you add? A minimum of 3 years of experience in the CDN industry . Knowledge of web technologies, including HTML, CSS , and web protocols like SSL/TLS . … and load balancing . Confident using tools like curl, traceroute, MTR, and other diagnostics to troubleshoot issues. Awareness of security best practices and how they apply to CDN operations. Customer-centric attitude and strong problem-solving skills. You love helping people fix things. Eagerness to learn and adapt quickly to new tools and technologies. Clear, effective written and spoken More ❯

accurate, story-driven content: blog posts, landing pages, product pages, case studies, webinars, and more. Define positioning and messaging that connects with developers and technical buyers. Support sales and customer success with enablement content: one-pagers, competitive battle cards, anything that helps them win. Research competitors to keep us sharp against other CDNs, cloud platforms, and devtool players. Work … with Product, Engineering, and DevRel to stay aligned. Simplify complex tech into stories that resonate with people and drive adoption. Use data and customer insights to improve messaging and campaigns. What will you bring? Experience in technical product marketing at a dev tool, infrastructure, or cloud company. Strong understanding of positioning and messaging for developer audiences. Developer marketing experience More ❯

go-to-market execution for one of Miro's newest offerings. Operating as a commercial overlay, you'll generate demand, deliver strategic demos, and close the first wave of customer deals. You'll play a critical role in validating the full end-to-end motion-from product promise and messaging to commercial packaging, solution design, and successful value realization … who thrive in ambiguity and know how to create momentum from 0 to 1 and 1 to scale. What you'll do Execute targeted sales motion to land early customer deals, pressure testing positioning, pricing, and solution design in real customer environments Partner with AEs, SEs, and Post-Sales to co-sell, support pilots, and ensure strong implementations … Act as the connective tissue between the field and internal teams-turning customer insight into actionable feedback for Product, Marketing, and Enablement Pressure test the full GTM lifecycle-from value proposition and pricing through to successful adoption and measurable outcomes, translating early learnings into repeatable sales plays and enablement content Accurately forecast new product opportunities for new and More ❯

and maximize revenue from your accounts. In this high-growth, fast-paced environment, you'll play a key role in scaling our Account Management function and driving long-term customer success. YOUR CHALLENGES & OPPORTUNITIES Drive Revenue Growth - Manage a portfolio of Mid-Market customers, ensuring successful renewals, upsells, and cross-sells. Expand Customer Relationships - Build strong connections beyond … your main point of contact to engage multiple stakeholders, decision-makers, and buying groups within each account. Strategic Account Management - Work closely with Customer Success Managers to align on customer health and develop tailored renewal and expansion strategies. Lead Sales Processes - Own the full sales cycle for upsells, from identifying opportunities to conducting demos, negotiating pricing, and closing … deals. Customer Engagement & Advocacy - Leverage customer insights to position Cognism's product suite effectively, driving adoption and identifying growth potential. Retention & Risk Mitigation - Monitor customer satisfaction, proactively addressing risks to ensure high retention rates. Optimize Processes - Contribute to the rollout of new account management workflows, ensuring efficiency and scalability in a rapidly growing team. OUR EXPECTATIONS Sales More ❯

user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Advocate customer inclusion - what … interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong … to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all More ❯

sector agencies managing snow operations and school buses, to logistics companies in Mexico deploying advanced security measures like engine immobilization. You will shape and execute a roadmap that blends customer-specific needs with scalable, cross-market solutions, collaborating closely with engineering, design, data science, and go-to-market teams. Whether developing new AI-powered asset utilization features or strengthening … solve real-world problems that impact how cities are run, goods are delivered, and workers are protected. You are passionate about building products that blend data, machine learning, and customer insight. You thrive in a collaborative, fast-paced environment and want to help shape how we scale product excellence across new geographies and market segments. You enjoy getting close … data-driven, structured in your thinking, and thrive in fast-paced environments Communicate clearly with both technical and non-technical teams Want to own products end-to-end - from customer insights to go-to-market An ideal candidate also has: Experience in IoT, fleet/telematics, security, or public sector tech Familiarity with AI/ML features or anomaly More ❯

make a tangible impact on our business. Key Responsibilities: • Develop & Implement Models: Design and build machine learning models to optimize various aspects of our business, from inventory management to customer insights. • Present Insights: Clearly communicate AI-driven insights and solutions to stakeholders at all levels, turning complex data into actionable business strategies. • Collaborate Across Teams: Work closely with stakeholders More ❯

Customer Success Manager (XLG Specialist) UK (Remote or Hybrid, it’s up to you!) Competitive base salary based on experience Our Perks Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing with length of service Flexible working in a choice-first environment - we trust the way you want to work! Work From Home … like Uber, Amazon, Wise, HelloFresh, and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. We're looking for a talented … Customer Success Manager (Experience-Led Growth Programme Specialist) to join the team! What you'll be doing: You’ll be delivering insight-led value to our high-potential accounts. This means you will: Conduct Use Case Health Assessments (UCHAs) to surface blockers, opportunities, and strategic actions Develop insight-driven action plans that connect customer goals with More ❯

Customer Success Manager (XLG Specialist) UK (Remote or Hybrid, it’s up to you!) Competitive base salary based on experience Our Perks Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing with length of service Flexible working in a choice-first environment - we trust the way you want to work! Work From Home … like Uber, Amazon, Wise, HelloFresh, and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. We're looking for a talented … Customer Success Manager (Experience-Led Growth Programme Specialist) to join the team! What you'll be doing: You’ll be delivering insight-led value to our high-potential accounts. This means you will: Conduct Use Case Health Assessments (UCHAs) to surface blockers, opportunities, and strategic actions Develop insight-driven action plans that connect customer goals with More ❯

Please send your CV In the subject line, please mention the types of role/s you're interested in, and one of the team will contact you soon. Customer Success Manager Location Employment Type Full time Remote Department Experience Led Growth Customer Success Manager (XLG Specialist) UK (Remote or Hybrid, it's up to you!) Competitive base … like Uber, Amazon, Wise, HelloFresh, and more put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence (CXI) platform continuously analyses explicit and implicit customer feedback to enable our clients to identify what they should do next. We're looking for a talented … Customer Success Manager (Experience-Led Growth Programme Specialist) to join the team! What you'll be doing: You'll be delivering insight-led value to our high-potential accounts. This means you will: Conduct Use Case Health Assessments (UCHAs) to surface blockers, opportunities, and strategic actions Develop insight-driven action plans that connect customer goals with More ❯

This well-known business consultancy build some of the most highly regarded, innovative datasets in the market and our people are the best at manipulating that data to provide insight to our clients. Responsibilities: Drive growth through net new client acquisitions and up-selling within existing accounts. Manage renewals and maintain accurate sales activity in Salesforce, ensuring sustained growth. … targets and manage a robust pipeline. Strong objection handling, organisational, and multitasking skills, with a drive to succeed in a high-pressure environment. Familiarity with data or SaaS solutions, customer insights, and global sales processes preferred. Take the next step in your career and apply today! We Are Aspire Ltd are a Disability Confident Commited employer More ❯

Senior SRE | UK Remote | SAAS up to £120,000 + 10% Bonus + UK Remote + Global Team Trips + Heath Remote (UK Based) Fast-growing SaaS | Lead Gen | Customer insights About the Role We're looking for an experienced Senior SRE Engineer to join our fast-paced, remote-first UK/US engineering team. In this role, you … ll help build, scale, secure, and maintain the infrastructure behind our growing suite of customer-facing applications. You’ll work closely with software engineers and stakeholders to support reliable software delivery through robust CI/CD pipelines, automation, monitoring, and modern DevOps practices. ROLE : Senior SRE Engineer CI/CD Architecture Automation Software Development Collaboration Infrastructure as Code (IaC More ❯

technology and data solutions, ensuring customers fully grasp Pure's total value proposition Build and invest in relationships with customers to establish Pure's value, continually driving the highest customer satisfaction ratings in the industry Lead pursuit teams and develop account plans to make sure all internal resources are engaged to execute and win new Pure Customers Drive and … depending on business need. Authenticity and a genuine desire to engage customers and understand their business challenges Thought leadership, creativity and a Challenger Mindset; the ability to apply your customer insights and expertise in technology solutions to position Pure's portfolio to solve persistent problems Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating … sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners Consistent track record of exceeding quota and driving referenceable business. Passionate about post-sales customer success 5 + years of outside sales with a focus on new logo acquisition or business development within UK Public Sector Healthcare; consistently delivering $5-$10M per year in More ❯

technology and data solutions, ensuring customers fully grasp Pure's total value proposition Build and invest in relationships with customers to establish Pure's value, continually driving the highest customer satisfaction ratings in the industry Lead pursuit teams and develop account plans to make sure all internal resources are engaged to execute and win new Pure Customers Drive and … depending on business need. Authenticity and a genuine desire to engage customers and understand their business challenges Thought leadership, creativity and a Challenger Mindset; the ability to apply your customer insights and expertise in technology solutions to position Pure's portfolio to solve persistent problems Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating … sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners Consistent track record of exceeding quota and driving referenceable business. Passionate about post-sales customer success 5 + years of outside sales with a focus on new logo acquisition or business development; consistently delivering $5-$10M per year in revenues in FSI WHAT YOU More ❯

technology and data solutions, ensuring customers fully grasp Pure's total value proposition Build and invest in relationships with customers to establish Pure's value, continually driving the highest customer satisfaction ratings in the industry Lead pursuit teams and develop account plans to make sure all internal resources are engaged to execute and win new Pure Customers Drive and … depending on business need. Authenticity and a genuine desire to engage customers and understand their business challenges Thought leadership, creativity and a Challenger Mindset; the ability to apply your customer insights and expertise in technology solutions to position Pure's portfolio to solve persistent problems Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating … sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners Consistent track record of exceeding quota and driving referenceable business. Passionate about post-sales customer success 5 + years of outside sales with a focus on new logo acquisition or business development; consistently delivering $5-$10M per year in revenues in FSI WHAT YOU More ❯