126 to 150 of 165 Remote Customer Insight Jobs

Fully Remote | 🧠 Career-Defining Opportunity Are you ready to join a company on the brink of transformation — one that’s shifting from legacy operations into a tech-first, customer-led business model? Think of it as becoming the Amazon of the tool hire world — and data is at the heart of that journey. We’re looking for a Data … Analyst to support this exciting transformation and help shape the future of a brand-new digital platform. You’ll work alongside a forward-thinking data and marketing team, using customer insights to drive smarter decisions, more targeted campaigns, and long-term growth. This is not your average entry-level analyst role. You’ll be part of a high-impact … customer retention project, working with real business data, informing strategic decisions, and helping to bring a traditional industry into the future through technology. You can be a recent graduate or someone who has a few years commerical experience under your belt, really we are looking for the right mentality coupled with technical prowess. 🔧 About the transformation The business has More ❯

Fully Remote | 🧠 Career-Defining Opportunity Are you ready to join a company on the brink of transformation — one that’s shifting from legacy operations into a tech-first, customer-led business model? Think of it as becoming the Amazon of the tool hire world — and data is at the heart of that journey. We’re looking for a Data … Scientist to support this exciting transformation and help shape the future of a brand-new digital platform. You’ll work alongside a forward-thinking data and marketing team, using customer insights to drive smarter decisions, more targeted campaigns, and long-term growth. This is not your average entry-level analyst role. You’ll be part of a high-impact … customer retention project, working with real business data, informing strategic decisions, and helping to bring a traditional industry into the future through technology. You can be a recent graduate or someone who has a few years commerical experience under your belt, really we are looking for the right mentality coupled with technical prowess. 🔧 About the transformation The business has More ❯

and analysis will play a crucial role in shaping the product roadmap and contributing to the overall product strategy. Responsibilities Dig into unstructured data to uncover insights about the customer base and develop a deep understanding of customer behaviour and needs Size and scope AB/multivariate tests and experiments based on customer insights Analyse test outcomes More ❯

and analysis will play a crucial role in shaping the product roadmap and contributing to the overall product strategy. Responsibilities Dig into unstructured data to uncover insights about the customer base and develop a deep understanding of customer behaviour and needs Size and scope AB/multivariate tests and experiments based on customer insights Analyse test outcomes More ❯

and analysis will play a crucial role in shaping the product roadmap and contributing to the overall product strategy. Responsibilities Dig into unstructured data to uncover insights about the customer base and develop a deep understanding of customer behaviour and needs Size and scope AB/multivariate tests and experiments based on customer insights Analyse test outcomes More ❯

and analysis will play a crucial role in shaping the product roadmap and contributing to the overall product strategy. Responsibilities Dig into unstructured data to uncover insights about the customer base and develop a deep understanding of customer behaviour and needs Size and scope AB/multivariate tests and experiments based on customer insights Analyse test outcomes More ❯

and analysis will play a crucial role in shaping the product roadmap and contributing to the overall product strategy. Responsibilities Dig into unstructured data to uncover insights about the customer base and develop a deep understanding of customer behaviour and needs Size and scope AB/multivariate tests and experiments based on customer insights Analyse test outcomes More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

achieving our ambitious goals for the coming years. To align our product vision at all levels of the company, Product Management is closely involved with all the other teams (Customer Support, Design, Engeneering, Revenue, etc.) We are now looking for a Product Manager to join our Invoicing Team , dedicated to delivering a simple, intuitive, and feature-rich invoicing experience … user needs, and building a roadmap with real impact. You will work closely with Product Designers, Product Marketing Managers, and Software Engineers to craft seamless solutions, while collaborating with Customer Care, Operations, and Marketing to ensure a consistent and integrated experience across the business. Your responsibilities will include: Deeply understand the business and customer challenges through research and … interactions. Identify, prioritize, and address key customer problems and opportunities. Develop intuitive and impactful invoicing features. Shape product strategy and roadmap with fast iteration and learning. Manage cross-team coordination and complex dependencies for successful launches. Foster alignment and remove blockers in cross-functional collaboration. Enhance the ecosystem through product integrations. Track feature performance and iterate for continuous improvement. More ❯

conduct regular market and competitor analysis to keep abreast of macro product/tech evolutions across EMEA, including topics of FMS, app integrations and AI Develop targeting strategies, ideal customer profiles, positioning and differentiated value propositions and messaging for the emerging mid-market segment Lead the development of sales enablement materials, supporting both new business and account management sales … teams Work closely with product management teams to build product marketing plans. Lead the go-to-market efforts for new product and feature releases. Customer insights- leverage primary qualitative, quantitative research and rapid experimentation methods to uncover customer insights Triangulate multiple data sources to identify market opportunities and big customer problem spaces Regularly conduct market and opportunity … of key product-led initiatives Required skills: Demonstrable experience in an EMEA product marketing role - supporting product and marketing strategy development, cross-functional execution and GTM Experienced in building customer profiles, value propositions, messaging hierarchies and identifying compelling proof points and ‘reasons to believe’ to support GTM activity. Customer obsessed and tenacious about understanding customer needs, behaviours More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

Architect (RSA) to serve as a trusted technical advisor for our government customers. In this critical role, you'll combine deep technical expertise with hands-on implementation, directly driving customer success and maximizing the value they derive from Immuta's innovative data governance platform within mission-critical environments. YOUR ROLE As a Resident Solution Architect, you'll be embedded … compliance challenges in government environments. Innovate at the Edge: Design and implement cutting-edge proof of concepts and novel governance solutions, pushing the boundaries of what's possible within customer technology ecosystems. Shape Product Evolution: Serve as a vital feedback channel, translating customer insights and field experiences directly back to our Product team to influence future development and … innovation. Build Strategic Partnerships: Collaborate closely with Customer Success Managers (CSMs) and field leadership to execute comprehensive account strategies and drive long-term customer outcomes. WHAT YOU'LL BE DOING Partner with the Public Sector Customer Success Manager and Field CTO to define a comprehensive technical strategy for each customer account. Serve as the primary technical More ❯

D365 CE Technical Consultant UK Wide - WFH with travel to customer sites/office when required Salary: £65k - £75k + Benefits *Must be Eligible for SC Clearance* This is an opportunity to join a Global brand where you will sit exclusively within their UK Microsoft Business Applications team. Their project pipeline has continued to grow, with multiple projects currently … and others due to kick off over the next few months. They are looking for a D365 CE Technical Consultant to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the technical design and development across D365 CE as … able to contribute to meaningful projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Development experience across multiple end to end projects in Microsoft D365 CE Expertise in Dynamics 365, c# and .Net Knowledge of Power More ❯

D365 CE Solution Architect UK Wide - WFH with travel to customer sites/office when required Salary: £80k - £90k + Benefits *Must be Eligible for SC Clearance* This is an opportunity to join a Global brand where you will sit exclusively within their UK Microsoft Business Applications team. Their project pipeline has continued to grow, with multiple projects currently … and others due to kick off over the next few months. They are looking for a D365 CE Solution Architect to join their team, working exclusively on an enterprise customer delivering the full suite of CE and Power Platform solutions. You will be responsible for driving the project forward, leading the design and architecture across D365 CE as well … able to contribute to meaningful projects, particularly in with Public Sector Customers, working at the forefront of Microsoft technologies. Essential Experience: Expertise in Microsoft Dynamics CE/CRM (Sales, Customer Service, Customer Insights) Proven Design/Architecture experience across multiple end to end projects in Microsoft D365 CE Strong Functional Expertise in Dynamics 365 Knowledge of Power Platform More ❯

This is an exciting opportunity to join a growing business within the insurance and consultancy services industry , where you will be responsible for driving online sales performance, optimising the customer journey, and ensuring an exceptional digital experience. Key Responsibilities: Manage and enhance the full e-commerce sales funnel, ensuring a seamless online customer journey. Implement conversion rate optimisation … CRO) strategies using A/B testing, analytics, and customer insights. Collaborate with developers and designers to deliver a mobile-optimised and engaging digital experience. Monitor KPIs including conversion rates, traffic, and acquisition costs to inform strategy. Partner with Marketing and Sales teams to ensure consistency across digital platforms, content, and customer retention strategies. About You: Degree in More ❯

platform and manage the migration path of all customers onto the new platform Manage, coach the direct reporting Product Managers Align product planning and execution with strategic goals and customer insights Prioritise product initiatives based on value, feasibility, risk, and customer demand Drive the evolution of Workspace (checklists, triage, dashboards) and One Vixio (navigation, search, user UX) Ensure More ❯

initiatives aligned to business goals. Proven track record of leading data-driven transformation, using analytics to unlock measurable business impact, enable data-led decisions, inform product development, and enhance customer insight. Ability to ensure scalable, secure, and reliable data infrastructure that enables lifecycle analytics and supports revenue and growth objectives. Ability to promote a data-first culture by improving … commitment to continuous learning, staying ahead of evolving data technologies and industry trends to maintain best practices and support ongoing improvements. Maintain strategic vision coupled with attention to detail. Customer-focused, with a detailed understanding of relevant legislation and regulation. Adaptable to a constantly changing data and business environment, with the ability to pivot strategies in response to innovative More ❯

to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position We are seeking a talented and driven Strategic Customer Success Manager to join our growing team in London. This is an individual contributor role that owns customer relationships post-sale, ensuring adoption, retention, and expansion of Hiya … will work closely with Sales, Product, and Support to help our customers maximize the value of Hiya Connect and Hiya Protect. We're excited about you because you are customer-obsessed, thrive in a fast-paced startup environment, and bring excellent communication skills to every interaction. You're data-driven, proactive in problem-solving, and eager to partner with … teams across the business to deliver an outstanding customer experience. What You'll Do Own and execute strategic success plans for enterprise/key accounts Drive quarterly business reviews and strategic roadmap discussions with C-level stakeholders Lead expansion revenue initiatives and upselling strategies Conduct account risk assessments and develop mitigation strategies Influence product strategy through strategic customer More ❯

and efficiency while protecting the financial health of the business. You'll design and implement best-in-class processes with a high degree of AI and automation that balance customer experience with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car loan market. This is a high-impact role for … owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Building scalable processes, policies, and playbooks that balance customer care, operational efficiency, and commercial outcomes. Delivering in-market results by driving repayment performance, reducing arrears rates, and optimising recovery strategies. Establishing and managing relationships with external agencies, technology … other partners critical to collections and recoveries. Recruiting, coaching, and leading a high-performing team while embedding a culture of accountability, empathy, and continuous improvement. Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes. Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers. More ❯

A proactive Customer Success Expert role in SaaS, owning client portfolios to drive adoption, resolve issues, and maximise customer value without sales targets. Client Details We're working with a dynamic SaaS business looking for a Customer Success Expert to join their growing team. This is a technical, customer-facing role where you'll partner with … are timely and effective. Run monthly or quarterly account health reviews - depending on account size - presenting insights, identifying risks, and creating success plans. Proactively identify opportunities to improve the customer journey - suggesting new features, highlighting adoption gaps, and guiding customers to get the most from their investment. Support product rollouts and adoption - introducing new tools or features to customers … not in a sales capacity but by helping them see how new solutions can add value. Collaborate with internal teams - sharing customer insights and feedback with Product, Development, and Sales so the wider business can learn from real-world usage and continually improve. Spot trends across accounts - such as common technical challenges, usage patterns, or requests - and ensure these More ❯

in action? Follow us on We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying together … opportunity for some serious career defining impact. This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main customer experiences of Current Accounts (think how you make money move like magic, split bills). Critical to this will be ensuring customers are excited by our product and want … This team must ensure our customers are excited by our product Collaborate closely with the Lead Product Designer and design team to create an optimised and differentiated Current Account customer experience Problem solve with the engineers in your team on how to build solutions, helping them make the right trade-offs to ensure a speedy delivery of value and More ❯